Dollar Tree

Cresthill Dollar Store Joliet Store 646
I've been coming to the store for the last three years when Lisa was transferred from another store. She is the best manager there. The store manager does not care about his store, she needs to become the store manager there she told me that their freezer was broken and all the food in there was bad and she's been cleaning it up trying to get rid of it + I noticed that in the upfront Pepsi coolers there's mold in them I seen her the other day cleaning them out which they do need new Pepsi coolers you cannot sell anything when the cooler is moldy. Before she was transferred there the store was empty I thought that it was going out of business she had done so much for the store the store manager needs to be fired as well as the other two that do nothing. Lisa and her teammate Maria stock so much every time I go in there they are working very hard give them girls a raise give lisa her own store you will not be disappointed she's a very hard worker.
Dave's store is so filthy that lisa cannot do everything on her own
Make LISA store manager. Get rid of the 3 lazy managers. Thanks

For the past few months I've been working on organizing my home and Pantry. I shopped multiple times a week for 3 months to make my home organized. On Sept 30/22 I purchase my last basked to finish my organizations. Two out of the six basket were broken. I went back to the store to exchange. Manager asked for a reciept. I told her I'm not sure where it went and I can go and get it. Then she proceeds to tell me, if you knew they were broken why did I buy them? No I didn't know they are broken, that is why I'm back and can go back home to get the reciept. Then she starts yelling you always do come and return things. I said I do not in 30 plus years of shopping I may have return one item. Then she threatens that she will exchange these items this time, but she won't do it again. Again I proceeded to tell her I can go home and get my reciept, I just must just of frogotten it on my table. Then she proceeds to complain to her cashier.

I was so embarrassed by this ordeal I tried to call head quarters two weeks straight and no answer or replies were returned by my experience. This company is shiesty and uncompassionate towards their customers. If I can sue them and their store, I'd like to for abuse and accusations of things that did not occur. Also if I returned items at all times, then show me the return slip I had to fill out? Something that only done once in my 30 years of shopping. Very disappointed customer.

Being a student requires me saving on each and every little thing. So I prefer Dollar Tree website as one of those where I can save.

I had ordered a case of a product on the 7th, was to be delivered on the 9th, I paid to have the delivery expedited - working on a deadline and needed to finish a project. Really got the run around as to why it is still not here on the 13th. Oh, we had a big computer meltdown, and we are way behind to oh, that's added on my UPS - we can't give you a refund for the extra money you spent on delivery. It's basically not Dollar tree's problem - and they don't care, as long as they have your money. That's it. Will NEVER EVER, EVER ORDER ANYTHING FROM THIS PLACE AGAIN.