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Wisconsin
1 review
18 helpful votes
Follow Robert D.
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I'I'm vegan. I'm a bicycle commuter, I support social causes... I don't use the word to describe myself usually, but for the purposes of this discussion, I guess I'm fairly liberal.

However, I did once say that I thought the article at abc was a little too harsh on Trump, so I was banned within minutes. I know it's just other users being petty, but it is also an ABC organization that allows that. Maybe to save money, but they really should consider not creating this environment.

I'm not going the route of creating another account and finding a way back in. The truth is, I'd rather spend my time on Strava, LinkedIn, slashdot, or basically anywhere that has a clue.

Ban people for breaking rules. Not for going contrary to your opinions. Look I'm not predicting disqus will fail... uhm sorry ABC you probably will, but for other reasons. These echo chambers are popular. They can just be popular without me, because I'd prefer another way, where people can treat each other with respect, and occasionally hear another opinion or two.

Date of experience: March 20, 2020
Arizona
1 review
27 helpful votes
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Spam? Spam? Spam?
February 4, 2017

If you don't mind having debates with people who delete your posts as spam, when you've made a point they can't dispute... You'll love it!

I'm only giving it a 1, because 0 isn't an option.

Date of experience: February 4, 2017
Georgia
2 reviews
16 helpful votes
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Password reset
December 6, 2020

Have tried to reset my password for months. They never send an email with instructions to reset. Really wish the blog site I visit did not use this service it is absolutely horrible.

Date of experience: December 6, 2020
Massachusetts
1 review
13 helpful votes
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Not sure what the problem is, but on news sites anyways, Disqus can't seem to handle more than three people leaving comments at the same time. You can spend minutes trying to leave a brief comment; the page jumps all over the place; the comment won't show up; as you're typing, a word in the second half of a sentence will suddenly appear at the beginning of it... annoying as all get out. I could understand the inability of any platform to handle hundreds or even thousands of comments coming at the same time, but like I said - it happens when just a few are commenting.

Another issue involves "word policing" and "policy violation". Often, words that are seen in headlines and stories can't be used in comments. Often, comments that don't violate stated policy whatsoever will get deleted. Disqus claims that none of this is its fault, that site owners make the rules and do the moderation, yet site reps have told me that Disqus is in charge of those things, so I don't know who to believe. Heck, in one comment in this thread, someone praises Disqus because she and moderators can ban people, like it's her reason for living. At any rate, I don't recommend Disqus. Imagine trying to have a conversation with someone who acts distracted, keeps cutting you off, keeps interrupting, keeps telling you to wait, negates what you're saying, etc.? That person would be rude, and in this instance, that "person" is Disqus.

Date of experience: June 1, 2020
California
1 review
25 helpful votes
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Disqus sucks
June 12, 2016

This site purports to support freedom of speech and yet if you say something that offends somebody they ban you from posting any comments.

What an absolute waste of time.

Date of experience: June 12, 2016
Maryland
2 reviews
5 helpful votes
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Horrible customer services for publishers as Disqus representatives refuse to address the 100% negative feedback from their implementation of the ugly and horrible "collapsed replies."

How does a commenting system justify implementing a feature that DISCOURAGES commenting interactions?

Date of experience: May 15, 2019
Virginia
10 reviews
25 helpful votes
Follow barely a.
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Disqus or Disgust
April 11, 2016

I do not have any special experience with Disqus. I somehow joined then a year of two ago and forgot about it. They are holding a half dozen of my comments and seem to be set up a little similar to Facebook-(a little manipulative): no way to really communicate with them, no way to really control the comments you leave scattered across the web, no way to search their own discussion forum, and although they seem to have a strong set of stated values, the way those values are executed is another matter.
I saw some indication that whoever is permitted to become a moderator, sometimes abuses the responsibility of that position, by arbitrarily injecting their personal prejudices into the discussions, or by banning someone from using the service, again somewhat arbitrarily. I, myself, have not experienced that, but perhaps I will put up a test balloon and see what happens.
We should all be bound by the same rules and standards, and if any group has an ax to grind, then they themselves should be called out. We are all in it together and need to use the 'golden rule' if we want cyberspace to be a decent 'neighborhood'. If we allow it to be a fractious pile of discord, we will harvest what we plant.

Date of experience: April 11, 2016
District of Columbia
1 review
6 helpful votes
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The Purge
August 15, 2020

DISQUS allows folks to ban others by calling the comments "Spam" without any way to refute them. I'd give it zero stars if allowed to do so. There has got to be better systems out there.

Date of experience: August 15, 2020
California
1 review
10 helpful votes
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I have emailed the company directly and shown I am not a bot or spammer. However, they keep blocking my comments. Horrible company. Where is the FTC when you need them?

Date of experience: July 26, 2021
Colorado
1 review
3 helpful votes
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Deep political bias?
December 29, 2019

I was shadowbanned from disqus today which is odd because, although I'm conservative, I do my best to be friendly and respectful. Disqus doesn't even acknowledge that it shadowbans, although it does acknowledge that individual sites can shadowban.

Doing some research, I see that being shadowbanned for a conservative POV is not at all unusual.

I really don't even mind the shadowban but I was in the middle of several conversations that were abruptly terminated with the shadowban and there was no acknowledgement of a shadowban.

I will not continue to use disqus on my websites. I feel stupid for not detecting this apparent bias on the part of disqus in the past.

Date of experience: December 29, 2019
California
1 review
14 helpful votes
Follow Eric E.
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Disqus is an anti white anti conservative pro pedophilia platform, I have been banned many times especially by abcnews for stating facts that hurt liberals feeelings

Date of experience: August 10, 2020
France
1 review
13 helpful votes
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The worst.
August 9, 2019

Shares ALL datas with greedy 3rd parties, like Name/ age/ *******@il/ IRLinfos/ pages u open, etc etc

If despite all this u decide to give it a go, then be ready for a hell of a spam in your mailbox everyday... not to forget they'll delete any comment/thread they dont like (criticism about disqus acting like a spyware is number 1 reason for deleting posts/threads).

Stay away, far away from it: just read the "privacy politics" page, u'll get a glance of the -non existant- "privacy"...

Date of experience: August 9, 2019
California
1 review
11 helpful votes
Follow Maria-Erlinda M.
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Disqus is an arm of the domestic Left in America, and a MONOPOLY that "black-lists" cogent conservatives impeding them to sign in on the websites that use their service, Most of those websites are leftist, the rest --incredibly, including some conservative websites-- just don't care and take the "freebie" that Disqus places under their mouths. Non-leftist websites should wise up and use other services to get the sing in processing done. Conservative and other non-leftist bloggers should denounce and expose Disqus.

Date of experience: June 13, 2017
Brazil
3 reviews
21 helpful votes
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Its impossible to change the settings, both username and profile photo, nothing is possible to change
I'm really angry i hope this thing blows
Aaaaaaargh

Date of experience: May 3, 2018
Thailand
1 review
4 helpful votes
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Disqus has been well known for a time for censoring and blocking moderate and good value reply posts

Date of experience: May 3, 2023
California
26 reviews
135 helpful votes
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TERRIBLE
July 3, 2019

For some reason ALL of my comments get flagged as spam even though I am NOT posting spam. I tried reporting the issue and apparently they've "been working on it" for over half a year and have STILL not fixed the problem.

EDIT
While trying to contact support I found this bit of information that makes me lose even more respect for this company I already had no respect for.

"Direct support is reserved for paying publishers and large forum moderators. For more information on support levels, see Disqus Plans and Pricing."

What? I have to be a PAID member for you guys to be willing to give me direct support? So that mean that even though they are "working on" my flagged comments (That AREN'T spam but have been flagged as for some reason) that they are actually NOT because that would require DIRECT SUPPORT witch is RESERVED FOR PAID MEMBERS ONLY!

WHAT WEB SITE CHARGES FOR DIRECT SUPPORT?!

Date of experience: July 3, 2019
Hawaii
1 review
12 helpful votes
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This company practices all out fraud - they charge people unknowingly and then make it impossible for you to cancel. I made the worst mistake signing up in October then canceling - after that they continued to charge me a monthly even after I asked to cancel. They refunded me the first time, then charged me yet again for December and sent an email thanking me for a new subscription when I haven't even visited the site since October. When they ask for information to cancel, none of what they ask for is available for you and you won't even remember getting assigned or given that information. This is their scam. They make it so easy to sign up, provide really terrible support if their comments system doesn't work on your website, then when you try to cancel they ask for information they never gave you and say it's required to refund. The funny thing is, I called them on that then they refunded me not even needing that information so they were caught in their own lie. And now they have committed fraud again signing me up for another subscription I clearly did NOT sign up for on my own. I have already formally submitted a complaint on this company. DO NOT sign up with Disqus they are the WORST.

Date of experience: December 20, 2017
New Jersey
4 reviews
75 helpful votes
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Disqus needs to close
August 22, 2017

The Disqus staff needs to get professional help, or, not spew their crap for it. There are around 750 mean-spirited site moderators all across Disqus (including conservatives, alt-right, and conspiracy theorists) as they still refused to deal with users or site moderators who cyberbully, harass, threaten, defame, or slander people.

This site needs to be permanently shut down by the FBI and the Interpol for investigation, as the online defamation attorneys and law firms who represent the individuals will ask the individuals to seek legal action against Disqus as the commenting platform is going to lose a lot of customers as they will find alternatives to Disqus. Everybody has had enough of this crap as I hope the site will be permanently closed and have its staff and its product support team arrested/sentenced to six months in prison for corruption and failure to terminate any mean-spirited users/moderators.

Update 10/03/2018: I hope Zeta Global (the parent company) also faces legal action from the said online defamation attorneys and law firms.

Date of experience: August 22, 2017
Colorado
1 review
3 helpful votes
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9+ Rating shows I'm hitting the nail on the head a lot of time. Hence the "banned" flag now. I'll see American free speech on a whole lot of other sites and avoid anything related to Disgust.

Date of experience: September 4, 2020
Texas
1 review
18 helpful votes
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Disqus has closed my account more than once without explanation. Disqus is a leftist censorship machine.
I want the news sites to abandon disqus for any other system. ANY other.

Date of experience: August 15, 2018

Overview

Disqus has a rating of 1.2 stars from 216 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Disqus most frequently mention free speech, abc news and conservative views. Disqus ranks 496th among Social Network sites.

service
23
value
20
shipping
4
returns
4
quality
8