DishNetwork

My daughter 38 yrs old took my credit card and ordered dish network for a mobile home she wwas renting. She placed a phone order for dish network for her home. It was to cost her about 30 dollars a mth. She did this with out me knowing anything about it, she stole my card the only way i knew was when i recieved a bill for 450 some odd dollars. When i called they said i still had to pay it. The main thing here is she only lived in the mobile home3 mths but they want paid for a 1 year contract,, they just say they can't help me and i should call the police any one have a suggestion. They say thier going to sue me in court..

I had Dish for a time and then I closed out and my service was stopped in a matter of a day or less. Then I got a bill for the next month. When I inquired they said they had switched carriers and that I had to do it through Sprint. I called Sprint and got run around and around and around and back to Dish and back to Sprint and this went on for HOURS per day for a couple of weeks. I thought I was going to have a stroke at times. One time I literally told my story through FIVE transfers and the fifth guy actually knew just whom I needed to speak to and transferred me to... the first guy. This went on and on and finally Dish said it was okay, forget about it. Understand, my SERVICE was disconnected all this time. One person felt so bad she put me back to the CEO office and the exec only wanted to talk about WHO let me get back there to him and, yes, it made perfect sense to him that they could understand my disconnect notice well enough to cut off my service but still charge me.

About 5 years later I moved and tried to get Dish installed. They had me for TWO months back bill... they never had fixed it like they said. So, me being an easy going trick, sighed, Okay... and I paid the 129.00 that they were stealing from me for two serviceless months. Then the guy told me I'd have to pay a 100.00 (99.99) installation fee because I was, "delinquent."

I was a teacher and I taught quality and used examples like Netflix: GOOD company and Dishnet: AWful company. Sued in 48 states and lost every one. Whatsa matter? Couldn't screw Alaska and Hawaii?!

I had DISH for almost a year and was satisfied with it until I moved. Since I have been in my new apt, I have had the techs here on an average of every 3 weeks to adjust the Dish due to complete loss of service. Sometimes it goes out again 3 DAYS after they were just here. After about the 10th service call, I told them I would rather cancel my service and find something that will work at this address. They told me I was welcome to do that but I am still required to pay the early cancellation fee which they would charge to my card on file with or without my permission, but for my trouble, they would knock my bill down to 9.99 for the remainder of my contract plus ad some free channels. I never got the free channels, the service went out again within a week and my next bill was 38.00. I called them yesterday determined to get my service cancelled this time and get the cancellation fee waived. A good company would agree that this would just be good customer service at this point. The first person I talked to called me a liar. She said there are no reports of outages in my area, therefore she has "no proof" that my service is actually out. I demanded to speak with someone else and was told by the second person, once again, that I can cancel at any time, but my card WILL be charged. So I am stuck paying for a service that does not work in this building, for 5 more months. They are again, sending out a tech so that I can have tv for a few more days and then I start the whole circus over again.

I originally wrote a review on March 28,2023, about Dish's gimmick of not allowing customers to cancel their service. I was not even able to get ahold of anyone in corporate office. Only a couple of days after that review was posted, I received a call from a gentleman from the corporate office. He explained how everything is really messed up because of a huge cyber attack. I understand this sort of stuff happens in today's world. But that still doesn't account for REALLY BAD customer service. I explained that we had been trying on and off for over two weeks to cancel this service. But the last three/four days, we sat on hold for hours. It was after that I made the first review. During this phone call, I was advised that since we had always been in good standing with them, he was going to credit me back the two weeks from March 28th and make our cancelation effective immediately but also credit us back two weeks from March 28. He advised that he would zero out our account and that there would not be another bill. The next thing sort of floored both my husband and me because we had never heard of anything like this before. This gentleman informed us that we didn't have to send the equipment back. We did, however, because they did send us a box to return their stuff. But we learned today they are charging us $20.00 for the box they sent us to return their stuff. And they are billing us from March 20 through March 29th. Add to that, Dish did not send us any bills. Then to my surprise, yesterday, I got an E-mail from a collection company about the money we owe Dish. Yep, I still say they have a gimmick going on. All we want is what is right. If you owed this, we would pay this, but we don't owe this I wish the gentleman from corporate would put notes on my account and fix all of this like he said he was going to do. Because calling them and trying to talk to anyone or get someone to listen to you, well, just say don't even try all it does is get you more upset.

Me and my boyfriend upgraded as a x-mas present to the hopper the joey and the two mini jellys. We been with dish network for over 20 years. My sister was telling me that she got direct t. V and the specials they was offering and that's why we upgraded from two old receivers to the new equipment. I recorded the conversation and the recap making sure that the bill was going to stay the same unless we order something on demand. Agent Agreed that we would only pay $58 and some change before taxes. She did say we would see a one time fee of $15 for equipment upgrade. We Agreed So we get our bill in February and they charged us $76 on our bill. I called customer service loyalty department played the recording of the conversation me and the rep had agreed too. She put the sup on the phone I don't believe he was a supervisor he was rude did not want to listen to the recorder or nothing. He said there's nothing he could do I recorded him being rude and nasty to me too. I called again recorded the conversation and the lady was willing to give me a $10 credit for 6 months I was so upset I hung up because I was going to look for a different provider. She said if we still we want the offer it will still be in the notes for us to receive it. I called again today got another rude agent didn't want to help didn't want to offer anything and he said we exhausted our discounts. I told him I'm going to exposed them for the liars they are and all them should loose there jobs and a law suit should be filed because of there improper training and misleading false advertising that they tell there customers. I tried to reach corporate but all I heard music waiting and waiting and waiting to speak to someone. Also I'm going to do a report with 2 wants to know and I already reported this to Fox 8 Please people Record all your conversations with anyone because these reps will lie just to get credit or a bonus for any deals or promos you agree too. I use to work as a rep and a quality inspector and you would not believe these lies these people will tell I'm also going to do a video on my you tube channel of the recordings so yall can hear I will update it by 02/19/2016. My youtube channel is Kelly MoneyBagz/youtube.com

Dish came highly recommended and for the first 5 months, we were happy with the service we received. Recently while living in California, our reception began going from HD to Analog back and forth and showing codes of 12-12-11,11-12-11,005,120,015A and 004, to the point we can't watch even one program continuously.

We have called DISH representatives twice. The first representative was very nice, however wasn't sure what to do to help us. At this point, we felt it was a problem with our Wingard G3, and we were going to contact Camping World where we purchased it. After arriving in Texas, reading DISH reviews from other RVers, we realized we weren't the only ones experiencing this problem. We again contacted a DISH representative. This time we were told that this is a software problem that is being worked on, however the representative had no suggestions for us as to when this issue would be fixed. We continue to experience the same issues, as do others, and we continue to pay our bill, while being frustrated with this issue and unable to watch our favorite programs. HELP! We are VERY frustrated to say the least, and we may need to change providers if this issue isn't resolved soon. The problem began on April 23,2019. When will this be remedied?