Phil H.

Dish came highly recommended and for the first 5 months, we were happy with the service we received. Recently while living in California, our reception began going from HD to Analog back and forth and showing codes of 12-12-11,11-12-11,005,120,015A and 004, to the point we can't watch even one program continuously.

We have called DISH representatives twice. The first representative was very nice, however wasn't sure what to do to help us. At this point, we felt it was a problem with our Wingard G3, and we were going to contact Camping World where we purchased it. After arriving in Texas, reading DISH reviews from other RVers, we realized we weren't the only ones experiencing this problem. We again contacted a DISH representative. This time we were told that this is a software problem that is being worked on, however the representative had no suggestions for us as to when this issue would be fixed. We continue to experience the same issues, as do others, and we continue to pay our bill, while being frustrated with this issue and unable to watch our favorite programs. HELP! We are VERY frustrated to say the least, and we may need to change providers if this issue isn't resolved soon. The problem began on April 23,2019. When will this be remedied?