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DHgate Reviews Summary
The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
This summary is generated by AI, based on text from customer reviews
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I've learned dhgate had many sellers. Just make sure you read all reviews before youth but. There area some excellent day dealers but there are some slouches like anywhere else. Over all tho it is what you make it.
I love do, great price and products, excellent customer service. J's fire, but be careful on some sellers quality
Awesome site and it has very cheap and good quality products sold by verified sellers. Thanks debate for the great customer service
I love using DHgate. Their services and products are great, affordable, and integrity and credibility is above par.
Excellent site. Products with great quality and attentive sellers.
I recommend the site and will continue shopping here.
хочу поделиться впечатлениями о заказах на данном сайте. впечатления разные но в общей сложности положительные. иногда встречаются продавцы которые нечестно ведут бизнес и не отправляют заказ, поэтому советую заказывать у продавцов у которых стоит гарантия сайта. такие продавцы отправляют заказ 99% случаях. а если не отправит то сайт предоставит вам купон на скидку
Fast delivered and low prices. The procducts in dh gate have a very good quality and until now, I have had very good shopping experiences.
No puedo pagar el dolares, el tipo de cambio de moneda local es excesivo.
Las divisas son exageradas.
No recomiendo Dh gate
Everything was ok. Seller and item really good. Thank u. The item arrived in a very short time and very well packaged. Very good quality. I recommend DHgate for any kind of purchase
I love the bargains. Love that items sent from China are at my door in 4 days and traceable and not 30+ days without tracking as that is usually the way its done. I love that it offers similar items to my searches and recognizes things i might be interested in. I dont like that my ordered items appear in every menu title to either leave reviews or read messages or checking status i feel its repeated in a way. I would love AUD currency displayed under the items international cost rather than making a dummy order to work out the cost.
I use DHgate for stock for my business, and it's great!
It's easier to find what I want, I get the best prices and I can be happy to know that it is safe to shop with them!
Dhgate is the best online store thus far, always use it every now and then and its easy to use and you find almost everything you want online without fail.
Pensaba que iba a ser mas complicado, pero fue rápido y sencillo. Yo recomiendo comprar en Dhgate, tanto por la variedad de productos como por su protección.
Five star sources, five star products, excellent sellers and service. If someone wants to make some extra income, just come here. You will find everything from baby stuff to electronic. Fast and usually free shipping. Highly recommended marketplace.
Good service. Cheap items. I got jordans. I got other shoes. I got jordan 11 and jordan 12. I also got adidas shoes. I got the adidas superstars. I got adidas NMDs also.
Got some help from the customer support, they helped me in a wery warm professional and thrustworthy manor that still feels good when i Think about it.
Hi Mikael!
We are happy to know that you are satisfied with the shopping experience you have on the site! We are looking forward in doing more business with you!
Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/
Regards,
Riane
Customer Service Center
DHgate.com
Great item, quick delivery too. Very happy. Exactly what I wanted! Looks great. Love the long sleeves. Thank you very much.
I read all these bad reviews and get kinda mad. I have bought about 60 item from this site from Golf clubs to Sunglasses to Tennis Shoes and have had Nothing but great service. If you are looking for Name Brand stuff that is a little off but some times 70% cheaper than here in the US you found the right place. But remember that it is a total shot at some of the stuff. (trial & Error) I do Not buy Clothing on here because of the sizes issues but I had to learn that. I have saved tons of money on this site. I love DHGATE
Dhgate is an excellent site for buying and selling! I was pleasantly surprised after using other well known sites. It is full of features which make communication easy! Thank you dhgate
Order NO: *******
I purchased this Women's Givency wallet on 22nd of june 2017, after 18 days I received it finally - its not late its fast then other sites as I stay in India and It usually takes this much time. I'm surprised to see the way the wallet was packed so good and when I opened it, it did not even had a single scratch on. Quality is way too superb and excellent, Size is also exactly the same what expected. Now I can certainly say that all the sellers on Dhgate are genuine and customer centric and above all no site provides this much discount as Dhgate's. I just love DHGATE!
Thanks
Hi shahrukh!
Thank you for choosing DHgate as your online shopping destination! We are happy to serve you! Don't miss out on our daily deals!
Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/
Regards,
Riane
Customer Service Center
DHgate.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Anghel!
As of now, all our Non US Buyers are being charged with their local currency. Our payment team is currently fixing this so you can choose to pay USD or your local currency.
If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.com
Regards,
Riane
Customer Service Center
DHgate.com