logo

DHgate
This website seems to be closed. Find similar businesses

business logo of DHgate

DHgateReviews 6,946

2.7
dhgate.com

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

DHgate Reviews Summary

The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.

This summary is generated by AI, based on text from customer reviews

service
640
value
621
shipping
629
returns
508
quality
583

We monitor reviews for authenticity

Turkiye
1 review
0 helpful votes
Follow Cenk G.
Unfollow Cenk G.
Share Review
Report Review

Very cheap
July 11, 2017

You can find everything. I always choose dhgate.com im very satisfied. Dhgate is very cheap. You have to look dhgate.com and you will find something for yourself.

Date of experience: July 10, 2017
France
1 review
0 helpful votes
Follow Katia X.
Unfollow Katia X.
Share Review
Report Review

Super
July 10, 2017

Amazing website, amazing quality for price. You only need to check the seller reviews.
I purchase from here at 2 Times and i'm very happy :)

Date of experience: July 10, 2017
Illinois
1 review
1 helpful vote
Follow Philip C.
Unfollow Philip C.
Share Review
Report Review

Awesome.
July 10, 2017

Took a gamble a few months ago and it couldn't have been more perfect. I've purchased many items from DHGate ever since the first purchase. Currently a D3 member and couldn't be happier.

Date of experience: July 10, 2017
Canada
1 review
0 helpful votes
Follow Alejandro G.
Unfollow Alejandro G.
Share Review
Report Review

Best out there
July 10, 2017

Huge amount of products, competitive prices and (usually) free shipping. There are also offers and coupons if you buy in bulk.

Date of experience: July 10, 2017
Croatia
1 review
0 helpful votes
Follow Fidel C.
Unfollow Fidel C.
Share Review
Report Review

Great
July 10, 2017

Great website! Ordered many times and I was never disappointed, a lot of good prices and good sellers

Date of experience: July 10, 2017
California
2 reviews
0 helpful votes
Follow Eric W.
Unfollow Eric W.
Share Review
Report Review

Cheap Stuff
July 10, 2017

Found some good cheap things I wanted but didn't have the budget for from Amazon. Waited a while for some items to be received, but to be expected coming from another part of the world.

Date of experience: July 10, 2017
GB
1 review
0 helpful votes
Follow marian n.
Unfollow marian n.
Share Review
Report Review

Very nice products and very nice team workeri evrey problem was sot it out quqley, im very happy i will order more.

Date of experience: July 10, 2017
Washington
1 review
0 helpful votes
Follow Johan B.
Unfollow Johan B.
Share Review
Report Review

I used to buy stuff on AE etc. But then found out DHGate. DHGate was cheaper, is user friendly and I'm using it now as my default site to buy gadgets and other stuff from China, Korea etc. Good site to take a look at, the delivering time is worth it!

Date of experience: July 10, 2017
Kansas
1 review
0 helpful votes
Follow Nicholas D.
Unfollow Nicholas D.
Share Review
Report Review

Mostly good
July 10, 2017

The overall experience is good. A few problems with some sellers, however, DHgate was helpful in creating a satisfactory result.

Date of experience: July 10, 2017
GB
1 review
0 helpful votes
Follow Sanjay s.
Unfollow Sanjay s.
Share Review
Report Review

Execellent Service
July 12, 2017

Execellent products execellent service I will stick with DHgate for continue purchases in the future...

Date of experience: July 10, 2017
Australia
1 review
1 helpful vote
Follow rON P.
Unfollow rON P.
Share Review
Report Review

Order a second hand product which apparently takes +30 days, in the end the seller starting abuse me via the message system, dhgate just turned a blind eye!

Date of experience: July 10, 2017
RU
1 review
0 helpful votes
Follow Aleksandr K.
Unfollow Aleksandr K.
Share Review
Report Review

Asimmetric knife
July 10, 2017

Not the first time I order on DHgate and I was satisfied with all the orders. Sellers will ship very quickly, deliver goods also very quickly. This time I ordered the knife asymmetrical. Workmanship is good. The knife is on the bearings, so the knife blade opens and closes very easily. The knife is very sharp, the blade is long, it's a pleasure to use this knife.

Date of experience: July 9, 2017
Ohio
1 review
0 helpful votes
Follow Dan R.
Unfollow Dan R.
Share Review
Report Review

Amazing experience
July 10, 2017

Fast communication and accurate descriptions. Great place to find that little something that you have a hard time finding

Date of experience: July 9, 2017
California
1 review
0 helpful votes
Follow Oscar A.
Unfollow Oscar A.
Share Review
Report Review

This site is awesome and great to order stuff at. Its one of my favorite places to do online shopping as the have lots of shopping and great selection.

Date of experience: July 9, 2017
Washington
1 review
0 helpful votes
Follow Argelia G.
Unfollow Argelia G.
Share Review
Report Review

Amazing website for shopping chinese products. Amazing quality for price. The site is reliable but you have to check the seller reviews. Besides that. Amazing site! I have purchase from here at least 5 times

Date of experience: July 9, 2017
Brazil
1 review
1 helpful vote
Follow Stephany G.
Unfollow Stephany G.
Share Review
Report Review

Great seller and support team
July 9, 2017
Updated review

I had a very good experience using the dhgate website, the seller sent me another order since mine was misplaced by the post office.
The order arrived in perfect condition and did not take so long, the other order unfortunately was lost along the way, but the vendodor kept his word and sent another one the instant I informed him what had happened.
The site is very good in terms of guarantee and protection to the client, always solve my problems and take my doubts, I am very grateful the support team.

Date of experience: July 9, 2017

My favorite site
July 9, 2017
Previous review

DHgate is my favorite site in the entire world! I bought two american football jerseys in the site and they are fantastics!
Perfect size and description very well made, the seller sent super fast, it was my first purchase with the seller, I do not regret! The freight was free, the material is very resistant, one of my favorite purchases on the site!
The seller has a very good reputation on the site, and he deserves to have been an honest and fast seller! The product was on sale, I should have bought more. Dhgate continues to do incredible work by offering good products at a discount and with free shipping.

Date of experience: July 1, 2017
Mexico
1 review
0 helpful votes
Follow Flores G.
Unfollow Flores G.
Share Review
Report Review

Well, my experience on this site was very good, was more great than i expected. It's a good service.

Date of experience: July 9, 2017
Illinois
1 review
1 helpful vote
Follow Spencer Y.
Unfollow Spencer Y.
Share Review
Report Review

There is no reason to doubt that dhgate is a reliable website. Their payment works on the escrow system, meaning sellers will not be paid until you receive your item in working condition. Quality could be questionable on some products, so do your research and read other reviews because there is good stuff on there.

Date of experience: July 9, 2017
Spain
1 review
0 helpful votes
Follow George X.
Unfollow George X.
Share Review
Report Review

He comprado recientemente una camiseta, y todo perfecto. El envío a través de DHL y todo muy rápido. ¡Y sin aduanas! Aparte la calidad de la camiseta AAA+. Muy satisfecho con mi compra y volvería a comprar muchas más. El próximo será de una zapatillas. ¡Ya os comentaré como me ha ido!

Date of experience: July 9, 2017
Texas
1 review
2 helpful votes
Follow Johnny D.
Unfollow Johnny D.
Share Review
Report Review

So far so good
July 9, 2017

Good website with good service. First I was skeptical, but now I have had good experiences so far. I will update review after making a few more purchases to make sure everything is going well.

Date of experience: July 9, 2017