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DHgate Reviews Summary
The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
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This is the best way to get watches, jerseys, anything. I'm a huge dhgate fan. So far i've ordered about ten watches, a few jerseys, even fidget spinners and a fidget cube. The customer service rocks too.
Ordered my daughter's bridesmaid dress with the seller "Office Supply", very disappointed when I received the dress, they used a cheap fabric and not close to what was described on their website. The dress was short, even though I selected the size based on their size & charged me $30 extra to customize the dress. The dress cost me $150... I would not recommend anyone to buy from this seller
First time ordering and it was quick and easy. Product arrived in the UK in a week and the quality of the product was impressive. I was unsure before ordering but have since placed my second order, and will continue to do so.
Very good kit and very fast shipping as well only took about a week and I was very impressed. Would definitely keep this store in mind when I am looking for more jerseys.
Most items are not as described, albeit for a few good sellers. Customer service is nonexistent and not helpful in the least.
This site has a great selection of products but the shipping is horrible. I placed an order on 6/28/17 and it was shipped on 6/30/17. And after tracking my order i have noticed that ot has been sitting at the same place in china for 2weeks now. If it would have been sent when it was supposed to then i would have had it by now!! Still waiting!!
Bought a pair of Adidas NMD shoes. They are clearly fake. Avoid this website. Customer service takes ages. This was an experiment and as usual, if it looks too good to be true, it is too good to be true
Its gorgeous to buy almost every week from this site with no problems and good quality and fast delivery... DHGATE IS even better than the usual KnowN sites that lag many buyer protection insurances,,
DHGATE IS THE BEST CHOICE FOR EVERY CONSUMER
Dresses arrived AFTER wedding, wrong color / material / lace, poor quality. Seller had months to deliver dresses and failed to deliver. The customer service is great UNTIL you make your payment after seller has your money they do not respond, zero customer service. Save your money do yourself a favor buy from a reputable vendor NOT THIS VENDOR! Seller refusing to refund money on dresses that arrived after the wedding, weeks after promised deliver date. DHGate vendors have positive ratings because they refuse to refund money until after you post a positive review of the product. The only way to get your money back is to lie to potential customers.
Dhgate is one of the best sites for ordering products for personal use or wholesale, great vendors, the shipping is fast and everything is priced very well.
Discovered dhgate and now it is my go to site for just about anything I need to order. I look there first and very rarel
I have used DhGate for several purchases and had never any problems. The items all were top notch. I would definitly recommend DhGate to others.
Offers variety of products and has very pro-customer site. Had a good experience so far. UI could be a little bit more modern.
Ok first off i want to say that for a clothing merchant, this seller gets your shipment posted fast. They listen and communicate with a degree of complete professionalism. My shipment had arrived early (18 days early)and i cant be happier with their services and products. I intend on buying more from this vendor because their prices are decent, quality of product is good and the speed of their free delivery is outstanding. Jingju, your staff do an excellent job and i personally recommend your shop to any and everyone. Thanks again
Dhgate is very cheap. I always choose dhgate.com im very satisfied. You have to look dhgate.com and you will find something for yourself.
I received the product as described. Payment is easy and fast. I would recommend it to everyone. Thanks dhgate.com
dhgate.com is very good web site. I can find everything. Its so cheap than another web site. You can earn coupons :) I think everybody have to shooping dhgate.com. Im so satisfied. Thanks dhgate.com
You can find everything. Dhgate is very cheap. I always choose dhgate.com im very satisfied. You have to look dhgate.com and you will find something for yourself.
I love your site very much. Because, I can find all the watches I'm looking for on your site. Dhgate is very cheap. I always choose dhgate.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members