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DHgate
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DHgateReviews 6,946

2.7
dhgate.com

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DHgate Reviews Summary

The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.

This summary is generated by AI, based on text from customer reviews

service
640
value
621
shipping
629
returns
508
quality
583

We monitor reviews for authenticity

Japan
1 review
0 helpful votes
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Great shop site!
September 4, 2017

Very comfortable, smooth, quick delivery, nice item. I also like DHgate's system that buyers can use and manage really easily and trustworthy.
There are sincere sellers in this site.
I'll be a regular buyer.

Date of experience: September 2, 2017
California
1 review
0 helpful votes
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Awesome
September 4, 2017

I love this website, although you should always look for reviews before buying anthing! There is a large variety of things you can chose from and the best part the more you buy the lower the price gets! This is great for people starting business of any kind

Date of experience: September 2, 2017
Colorado
1 review
0 helpful votes
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Always happy
September 4, 2017

I've ordered 4 times from DHgate and always been pleased and satisfied. Products are high quality and priced well.

Date of experience: September 2, 2017
Spain
1 review
0 helpful votes
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0 problems at the moment
September 3, 2017

This website works very well. I have received every product as described on the web.
And, one important thing that not every website has, it's the 24/7 online chat what is very useful to resolve any doubt you can have.

I recommend it, (always looking at the score of the seller.)

Date of experience: September 1, 2017
Brazil
1 review
0 helpful votes
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Nice site to shopping
September 3, 2017

Nice site to shopping, clean interface, good prices, fast shipping, and a big variety of eletronics and clothes.

Date of experience: August 31, 2017
GB
1 review
0 helpful votes
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Sick
September 3, 2017

I recently found this website and i was instantly impressed I have recently ordered an item and was very happy with it and was very impressed, I would definitely recommend this but makeure you do a little research on your item

Date of experience: August 31, 2017
Italy
1 review
0 helpful votes
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You can find whatever you are looking for. I've passed 3 order and they've arrived very quickly, despite on the long distance between asia and Italy, my country.

Date of experience: August 31, 2017
Italy
1 review
0 helpful votes
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The best
September 2, 2017

You couldnt ask for a better company. Always trackable. I enjoy my online shopping experience with dhgate

Date of experience: August 31, 2017
North Carolina
1 review
0 helpful votes
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Amazing
September 2, 2017

I use it to buy warhammer 40k recasts. Unbeatable price and quality. Thus far I have bought several death korps of krieg models, a vindicare assassin, and some tyranids. These were all at less than half, and in some cases a quarter, of what GW charges. 10/10

Date of experience: August 31, 2017
California
2 reviews
1 helpful vote
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Cool
September 2, 2017

The shirt looks fake but I got what I paid for. Pay more attention to the reviews instead of the pictures from the seller.

Date of experience: August 31, 2017
Canada
1 review
0 helpful votes
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I highly recommend online shopping using DHgate as a customer you can find high quality goods such as electronics, clothing, household items and more for a low to reasonably low prices. Sometimes DHgate does not have the fastest shipping compared to other online stores, however this seems to depend on the shipper and in some case the wait is no longer than two weeks for a delivery. If a customer ever experiences difficulties with a seller; no communication or did not receive the item on time DHgate has excellent customer service online, even live to help resolve issue with immediacy.

Date of experience: August 30, 2017
Peru
1 review
0 helpful votes
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Very good service
September 1, 2017

No problem off service very good service, great jerseys, very good t shirt, confiablidad 100%, perfect service and payment secure

Date of experience: August 30, 2017
Portugal
1 review
0 helpful votes
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Perfect
September 1, 2017

Started purchasing here not to long ago but it's really easy to get around the website and buy from it. Cool stuff and exactly what i want
I truly recommend it

Date of experience: August 30, 2017
California
1 review
2 helpful votes
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Bought a tee described as "100 cotton" and the size based on the item description sizing. What a joke. Tee is either all poly or a bad blend and way smaller than their sizing chart. DHgate's customer service is a joke, and attempting to resolve a dispute even more so. I'm just glad I only threw away $10.69. Don't waste your time on DHgate.

Date of experience: August 30, 2017
Ireland
1 review
0 helpful votes
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Good website
September 1, 2017

I have bought 10 items of this site 8 has came quick 2 there was disputes 1 has been sorted took a week

Date of experience: August 30, 2017
Switzerland
1 review
0 helpful votes
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Best site i've ever used
August 31, 2017

I ordred may things from DHgate and everything came like in the description. The site has a professional customer service which tries to help you at any time. I would definitely recommend this site.

Date of experience: August 29, 2017
Ohio
1 review
0 helpful votes
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Great
August 30, 2017

You couldnt ask for a better company. If shipped Dhl, always comes fast. Always trackable. I enjoy my online shopping experience with them. Always good customer service if I have an issue

Date of experience: August 28, 2017
France
1 review
0 helpful votes
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I've passed 4 orders on DHGate, they all arrived fairly quick (2-3 weeks). If there are any problems, generally the sellers will reimburse you or send a new one, or you can appeal to the DHGate dispute system. I can't complain! Large choice of items as well and the prices are all affordable.

Date of experience: August 28, 2017
Colombia
1 review
0 helpful votes
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I have been purchasing in this page and it has been almost excellent. Just one kylie lipstick set that after i checked each one of the lipstick one came without applicator.is better to check all itmes before rate.in general my experience has been good.

Date of experience: August 27, 2017
NL
1 review
1 helpful vote
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Amazing
August 29, 2017

You can get anything you want for cheap prices, even though I had some issues last order, all solved! Best website to order from for anything!

Date of experience: August 27, 2017