DHgateReviews 6,946

Processes and procedures (refunds, disputes, how to send an item back) are not clearly spelled out for the customers. It's frustrating trying to go through any other process aside from purchasing and the dispute team leaves you unclear on where they are in their process after a dispute is submitted.

Hello there
The product I bought was not of very good quality and I had to make several modifications to install on my car, I left a message to indicate that the second and deception, I had no message back
I do not know if I would recommend by your intermediary
L. GASSIOT
I take the time to answer, but I do not know if it will be read!

Not too bad... quick in answering especially on the feedbacks.

I ordered guitar, all payment and shipping was great. But the shipping label either fell off or the us post couldnt read it. I had to track and get involved getting product from undeliverable mail box. A real hassle.

Easy and reliable. Dress arrived on time and was fantastic. I had no issues with this supplier at all. They did a really lovely job

I paid you $ 146 for a product that has nothing like the foto of your catalog.
This is not the chosen color or quality or the fabric that you see on the foto.
You false advertising - misleading claims

Order PO#: *******818

Haven't received item or reply to Email-please help.

I thought I was ordering a windshield for my Harley, what showed up in the mail were a pair of wings that attach to the windshield... so rating my experience... probably a 0 out of 10... from the ads I've seen they have to be read very thoroughly, because most are deceiving... they show guitar with case, but case is not included, they show pure sine wave inverters with cables, cables not included... you get the idea...

The products I bought were promptly delivered and the wait was shorter than buying in USA through eBay or Amazon. Also, the rings were beautiful and the price great.

Horrible didn't receive any information on the package or receive them.

Purchased mosquito nets to be sent to Uganda. There was some hold up that was unclear for a couple of days but delivery was still pretty quick. Very pleased thank you

Not received item as of yet so not good feedback until I do!

Very easy to use site, communication was fast and delivery was on time and product as described

Product arrived in a reasonable amount of time in perfect condition - Thank you

D. H GATE is a fantastic website, If I did not know of D. H GATE, I myself would never order anything from china, japan or any country on the other side of the world. There would be no laws that would protect us customers from getting ripped off. AND D. H GATE PROVIDES THAT PROTECTION, WITH THEM IN MIND I FEEL SAFE WHEN ORDERING PRODUCTS FULLY AWHERE THAT THE SELLER IS NOT GETTING PAID UNTIL I RECEIVE MY PRODUCT.

The customer service from the vendor was pleasant and they always responded to any questions but when I received the product it was absolutely terrible. The ugliest most half way put together dress I have ever seen. It was unfortunate really.

I've yet to receive my order which I placed a long time ago now.

My exp is very well. I from chile and shipping is very quickly

Excellent service provided by the D H Gate team. I believe they look after the customers well if there is any issues or disagreement during the buying process. So I would recommend buyers not to worry about losing money even if the deal does not go through, since sellers are only paid out after you are satisfied with the product and O. K. the release of the money.

The dresses were beautiful and exactly as describe. Purchasing was simple and shipping was fast! Overall great experience