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DHgate Reviews Summary
The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
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Horrible. Have not received order. Seller has not replied to my messages and dhgate still are stuffing me around with giving my money back. They don't deserve the 1 star rating but they won't allow me to leave it at O.
I didn't receive my item yet until now 07/29/2014, I really need to know what's going on I purchased a C4 star software for my Benz for $76 or more a month ago, I received nothing and my money not refund.
Please can anybody explain to me what happen!
Still have not received order. Please do not pay distributor until I do receive order.
I had to order a gown for my daughters pageant and an interview suit. I was happy to find someone that you custom size it. Although it was a little small and I had to get it altered I was very happy with the price and products.
Bendiciones para esta empresa, que Jehova nuestro Dios los colme de bendiciones por siempre, quisiera decirle por ser la primera vez en comprar me a parecido muy buena y confiable los productos llegan sin problema y la he recomendado a varias personas. Gracias.
Bad, because the seller gave to me a fake tracking number and never send my order, and now I'm specting my rembursment
It was fine accept for the amount of time it took.
Gd am, my experience with dhgate was very nice, fast and reliable,
I would give this less than 1 star if I could. I ordered my product for my wedding back in the middle of June. It is now almost August and I still do not have my product and my wedding is on Saturday. I have contacted the seller multiple times and customer service once and it is still not resolved. The first tracking number was invalid. The second tracking number said the package was delivered in China, not the USA! The seller is quick to respond to emails, but has produced no results at all. In the future, it seems like it may be easier to order from the US and pay the extra couple of dollars.
They communicated with me when I made a slight change in my order to make the order right, they were very good and I will order again, thanks.
Very happy with my items and the service. Will buy from here again!
The phone I purchased is currently not working properly as the battery is not holding charge. Therefore, I'm very dissatisfied with this purchase.
I received all of my items on time and I was impressed with the quality.
It was very good. People were helpful when my tracking number was messed up.
I placed a order for 2 olaf dolls, was charged and they never came. Had no problems with the other items I ordered.
DHgate is a great site. Lots of choices... I will shop here again.
I could easily find the products I wanted, but sometimes the minimum order is too high. I would also like to see better descriptions of the products.
I am very happy with DHgate. All my purchases arrived on or before the due date.
I will order from them again.
Only one bad experience so far, considering what I've bought so far that's not that bad. I will continue to shop at dhgate.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members