Items are as described and quick shipping. All the questions I had were quickly answered. Overall Great Site!
Excellent communication with seller and website. Able to track purchase the entire time. Highly recommend.
So thrilled with the product I purchased, communication and postage to Australia was very good too. Would definitely recommend.
Good price, excellent communication by seller, and item came quickly exactly as advertised with free shipping.
You couldnt ask for a better company. Always trackable. I enjoy my online shopping experience with dhgate
Great customer service satisfaction, I have enjoyed my experience with dhgate so far and look forward to future business
I am a bulk purchaser from DHgate and all the packages were delivered without any delay or getting lost.
Received my item super quick customer service is excellent one thing needs improve refunds other than that highly recommendable.
Wonderful experience, great products, always as described, easy contact with sellers and customer service, fast responses
Easier to use than eBay and half the price! Buyer protection, brilliant app, excellent website. What more could you want.
All items purchased are of acceptable quality. Dispute handling was very good. Communication were handled with quick response.
We purchased soccer shoes from the site and they started to fall apart after 1 user. Do not waste your money, complete scam.
Terrible service. Did not receive the ordered item worth 500 dollars and no refund. Will never ever come back to this awful website
There is a great collection of products at very low prices and most are shipped across the world for free!
Hi Chris,
Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.
Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/
Regards,
Sil
Customer Service Center
DHgate.com
Very good with shopping. In this site got just about everything you need at cheap prices will continue. To shop on dhgate
Good site for wholesale items. Just be careful of what you buy and from which seller! Experience helps.
Satisfied with all purchases made through DHGate. THanks for the excellent pre and post sale services.
Hi Imteyaz,
Thanks for your feedback. The delivery time of the order will depend on the courier that you have selected when making a purchase. If you need the items sooner, we suggest that you use an express courier such as DHL, UPS or FedEx so that you will get the items fast.
Please do not hesitate to contact us through the following link if you have any questions: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.
Regards,
Sil
Customer Service Center
DHgate.com
Answer: Yes. Even when they send you the wrong product, dhgate finds for the seller, not the buy. Stuff sent isn't what is advertised. So many unhappy customers, that's why I posted my review. Will never buy from them again. Ever
Answer: RUN DO NOT ORDER FROM THIS COMPANY. TOOK MY MONEY. NEVER RECEIVED MY ITEM! --------------------------------------------
Answer: Only if you don't care if you ever receive it. Only if you don't care if you ever get your money back if it's not "as described" or the wrong size, color, fabric, etc.
Answer: If you like scams then this is the site for you
Answer: Not reliable. They have a horrible track record, for every one good review there's atleast ten or eleven of bad ones. Trust that the odds are against you in having a good experience and buy elsewhere, I promise you will regret doing business with them.
Answer: I got 64 x 256gb flash drives. They were all bad. Boycott DHgates, Aliexpress, Alibaba and Amazonprom. They are all Chinese and they are all bad news. Don't believe me? Read more reviews.
Answer: One word. Hell no... well that was 2 words but hell no.
Answer: Do not trust DHGate. It is a scam organization. They sent me the wrong merchandise. I had to send them "proof", and then I would have had to pay for the return postage. At that point I called it quits, and will never deal with these guys again.
Answer: These people belong in jail!
The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
This summary is generated by AI, based on text from customer reviews
Hi Hossein,
Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
You can also contact our customer service directly with more details like the order number, or your account information through this link:
https://www.dhgate.com/helpbuyer/helpcenter.html#pu1812_helptop-contactUs