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DHgate Reviews Summary
The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
This summary is generated by AI, based on text from customer reviews
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Good item, quite fast shipping, good seller.
The site is very comprehensive and full of cheap objects
Got formal dress.It was delivered to middle of Canada earlier than expected. Required minor changes like hemming. They left it super long and I am tall. I removed the boning from the bodice as with the style of the dress my bra was all that I needed. It was completely lined with beautiful seams inside. I would have given 5 stars but for two reasons. The dress I Googled from the store dress I liked and while the style and size was correct the fabric was different. Lighter in color or cheaper to the feel. But only I know that! How ever as expensive as weddings are 100. Over 500.00 no contest. Perhaps the designer gown has a patent on his fabric? The second issue was the dress arrived and they used a different delivery than stated on the order and I dI'd not start looking for it until an attempted delivery was already made! A bit diconcerting especially if I had not located it. End of the day I would order again!
I ordered for the first time on DHgate and everything went smooth. Paying for my product and shipping time. I can pay with my dutch bankaccount safely using iDeal and the next day my order was shipped by the seller. 2 weeks later I got it at home well packaged and in perfect condition. And I was able to track my order the whole time! I will surely order more from DHgate! Amazing prices and amazing products.
I was sceptical at first but I've had mostly excellent experiences. I have my favourite sellers whom I trust and communicate with weekly
I could find in this website soccer jerseys of good quality. I would like sellers can offer more choices of jerseys in real US sizes, and also give more accurate tracking information.
I was suspended from eBay because of trademark violations. I thought your cosmetics were real? You should specifically state your products are not authentic. I want a refund.
I have been doing business with Lymmia for 5-6 years and have always been very well taken care of. Always a pleasure! Wish more sellers would be as forthcoming and honest.
Sometimes I have problems with receiving the packages, when the delivery time expires I don't have guarantee anymore that my package will be delivered and I cannot open a dispute in the meantime. It is either the delivery time too short, or the guarantee does not cover the whole time frame of delivery.
I suggest you allow your sellers to be able to prolong the delivery time.
DH Gate is a fantastic site which a great range of products at low pricing, you are notified every step. The site is easy to use and is the first one I go to for online shopping.
I got a phone cover as I ordered and I got it without any delay. But it was bit different from the one as it appeared on site.
Im satisfied with this website and on-line shipping. Everythink came quickly, no damaged and the same as in picture. The sellers are very communicate and nice. The products are in best quality.
With a few gaps in terms of communication/information the purchase was successful
DHgate has the same jerseys that you would pay over $130 for at retail stores for under $45. It's like ordering manufacturer direct. They even give you choices of different sellers to choose from, which offer different prices and shipping times. The down side is that these do mainly come from China, and can get held in customs sorting for a couple of weeks. Sometimes it only takes a few days to get through, though. Overall, really great site
I have ordered many glass pieces from dhgate and have always been impressed with the quality and service I receive. This seller is one of the best as well and will continue to make future purchases.
I love this app. I buy so many quality items at a fraction of the price. Shipping is fast and they even reward you with coupons.
Recieved product in good condition and good quality. Also received product on-time. Customer support helped me in tracking the items.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members