DealMan.co.nz

Hi i am manoj and i ordered a shirt but did not get any notification i want that for a marrige party but your shipping is so late so inthis case i want canceled the product and back my money back
My shipping order number is- DM*******
1x 2017 Formal Dress Shirt - Blue / L
So i request to you please canceled this product and give my money back. Because there is no any conformation email by you that is your product on the way and yhe shipping status is not showing so please cancel my product
Thank you

Sent from my iPhone

MY ORDER PROVE AS BELOW I BOUGHT SHOES, NOT RECEIVED CONTACTED THEM SEVERAL TIMES THEY DECIDED TO IGNORE ME! GOING 2MONTHS NOW... Never CAME ACCROSS TERRIBKE ONLINE LIKE THIS.!

On Fri, 5/19/17, DEAL MAN <*******@shopdealman.co> wrote:

Subject: Order #DM*******xxconfirmed
To: *******@yahoo.com
Date: Friday, May 19,2017, 8:46 PM

Thank you for placing your order with DEAL
MAN!

This email is to confirm your recent
Order. Please review your order details to ensure they are
Correct. Deal Man cannot be responsible for any errors once
Your order is shipped.
1x 2017 Casual Flats - Brown / 8 for
$53.99 each

Discount (code: winter2017): $-13.49
USD
Subtotal: $40.50 USD
Shipping: $0.00 USD
Total: $40.50 USD

Date 05/20/2017

You order something and pay for it and nothing gets delivered, but they get your money

I ordered an Assassin's Creed Venom hoodie from this company for my son for Xmas. The order went through at the end of Nov but took 2 months to arrive. The hoodie itself is nothing like the picture and is the wrong size, even given the size differences explained on the website. Dealman required me to take photos of the item to prove it was the wrong size, which I did, but then only offered to replace the item or credit my account. They have refused to refund, saying they have a 60 day refund policy - this is against the Consumer Guarantees Act. A consumer has the right to ask for a refund if "The goods are significantly different from their description, sample or demonstration model." As I don't trust that any of the items on the site actually look like their photos, I am pushing for a refund. If I don't get it, I will complain to the NZ Commerce Commission about the deceptive item pictures. I suggest there are enough people unhappy with the company that if we all complain, they will be forced to improve their misleading sales materials.

5. 3. 15 Update: I got my refund. Hurrah!

However, I also got bombarded with messages from one of the company's employees, both from the Dealman email account, the employee's personal email account and through another review site where I was asked, "Are you certifiably crazy? Or just bored?... The longest email from the Dealman account was a 650 word work of emotional manipulation which asked me why I was picking on Dealman when "children are suffering with polio" and "GMO's are spreading" and exhorted me to use my powers elsewhere, before quoting Mother Theresa for the finale. Priceless but shameful tactics to manipulate a dissatisfied customer into withdrawing her review.

So there you have it. Almost worth it just for the Mother Theresa mention, I think.:-)

6. 3. 15 Another update!

When I updated my review yesterday, I received an email from Dealman complaining that it was inaccurate. It isn't. The facts are enough to make this 'interesting' without any need to embellish them.

Anyway, when I suggested to them that the volume of emails I have received over this issue could be seen as harassment, they replied, "This is yet another false allegation made against our company. If you continue to make false allegations and defame us we will be forced to pursue legal action."

I'm looking forward to the all-expenses-paid trip to NZ should they decide to go ahead with their threat. :D