About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Thought about returning and getting a credit but the loopholes were difficult. Originally it stated a 30% refund if you would keep the clothes then they offered a 50% refund. I took the 50% refund to my credit card and will donate the clothing.
Would like more information product description i. E. material (I am not a fan of spandex). Whatever happened to cotton?
Returns are a complicated process. I gave up and kept the merchandise. Since I am unable to use the merchandise personally, I will donate it to a worthy charity. I n the future, Iwill not order from the company or it's partner companies.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Received merchandise after very long wait. Sizing chart is very inconsistent therefore items too small. Customer service for returning or reordering is impossible and difficult to complete. I'm still in process of figuring out what to do so that my money $116.00 won't be lost.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Wrong sizing on 2 blouses. Weird packaging on my and another package I didn't order. Items look weird, very low craftsmanship. Need to get refund. Need a address, inquiry received with info requested of me. But now no further response. Am i out $69.00?
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I bought these pants thinking they would be thicker in material. It's like wearing two thin pillows cases with the legs cut out. With shipping I paid $35 for some Shein crap. I could have gone on Amazon for half the price. When the pants are rolled up, they are not white like the pictures. I had to contact customer service because I hadn't heard anything from my order in a while and they did contact me pretty quick.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Received the item and am pleased with it. I was a bit nervous because have ordered and paid for items which I never got. They came through in 10 days from ordering and I guess let my anxiety get the better of me since this was for a special day. 10 days is not bad when coming from China. I contacted them on numerous occasions, and they ALWAYS responded back. Thank you
"Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
Whoever delivered dropped my package off at 1322 Belmont Ave exactly one street over from me. It's happened before both with mail and packages. The resident of the house brought it to me so I sent an email to you as soon as possible to let you know all was well.
I ordered 2 different dresses and when they finally arrived, they both were the same exact dress and color. I paid for expedited shipping which was supposed to be 7-10 days but received my order in 24 days.
"Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
Received most of the items I ordered. They fit and I'm happy for that. Now awaiting the last order I made. Was told it maybe delivered by July 9-16. Pray that I do. Thank you for your attention to my issue
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
Ordered dresses on 6/9. Qualified for free shipping but paid extra to have them shipped in 6-12 business days. Never heard from you til 6/29 that one item was out of stock & was given a couple of options. Now must wait for other two dresses, which were for a wedding next week. Will probably not get them in time. Chances are I will have to return them. Probably will not order again from you.
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
The clothing looks nothing like what you received and the quality is very poor. Company is not based in California, comes from China. No refunds given! Don't purchase anything from this company. I am donating the crap they sent me!
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Happy with my purchase. Contacted customer service by email and received answer right away. Received the package 12 days after placing the order, which was within the expected time.
Ordered a floral dress which looks pretty close to the picture. Ordered a M and fits well. I'm 4'11" 145 lbs.
Took a very long time to arrive. That's when I realize that it is another Chinese company doing everything it can to appear American. Jacket was cheap material, way too big, and just a waste of time and money.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Without back views I was unable to make a well informed selection. The offer of keeping the dress and receive a credit towards purchase of another item was generous, but again without back views, accurate fabric descriptions, or arm circumference measurements my second choice also did not fit. Will not be ordering again.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Placed order 6/5/25 paid extra $9.99 for delivery with in 6-12 days - 6/29/25 still no delivery. I had made a emailed about the delivery and if i would get delivery charge returned with no response so I requested the order to be cancelled they said they could not cancel it as it was already shipped to be delivered 6/22/25 as of 6/29 still did not have. Reported to my CC company to not pay this charge.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I ordered what I thought would be the perfect dress for my nieces wedding. After waiting a few weeks I finally received. The dress looked nothing like it did I. The pictures. It was cheaply made and k owing a little about sewing myself, it looks like something I made myself as an amateur. The colors are not as beautiful and vivid as in the photo. It was described with metallic pattern and there was none at all. Very disappointing. I would not purchase from this place again.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
My experience is extremely unsatisfactory. I ordered a shirt and received two emails with different numbers. Thinking that the order was placed twice i asked to have one order cancelled. I was contacted to say there was only one order number but that the item was no longer available. Then I received another email asking if I still wanted my order. Very confusing. Then to top it off, I was charged on my visa and have never been sent my item. Please fix ASAP
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I bought online and paid for expedited shipping because I needed it for a special event. It came way too late. Process of trying to get refund was maddening.
"Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
The purchase itself was easy. The maxi dress arrived promptly. It fits well, looks good and I plan to wear it out to dinner later this week. Thank you.
Knew nothing about Curve Dream. Loved Talbot's and didn't know there was one in Bangor. Couldn't afford (retired and old). Loved Curve Dream dresses; tried for a small. It worked. Still have to do significant hemming. Otherwise fine for a family event this summer.
Problems late at night with VISA number. Fine this morning.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"