About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
On line experience good. Delivery slow but tracking was good. However the fabric was not what I expected on either of the 2 tops I ordered, and one top was considerably smaller than the other even though I ordered the same size. Trying to return the items is proving tedious.
I placed an order two weeks ago but had yet to hear from the company with shipping information or any other information. When I sent an email inquiring about the status of my order I got a response that three of the five items I ordered were out of stock. Were they ever going to let me know that or just take the money they billed to my credit card until….whenever or never? They then tried to point me to items THEY thought were similar to what I had ordered. Finally, they offered to cancel the order and give me a refund. This is not good customer service. The website should reflect any items that are out of stock and if not, customer service should send an email that the items ordered are not available and ask what the customer would like to do.
When I received the bra, I tried it on. Despite the fact I was required to provide precise measurements and cup size, the bra I received had a tag on it that said L, The material is very flimsy, it's too big and has no support whatsoever. I asked in my last review (this is the second one I've received) for help returning the bra for a refund. I haven't heard from anyone.
I ordered several items on March 2,2025. Finally after not hearing back I emailed them on March 20,2 items were out of stock, I emailed them back saying to cancel those 2 items and send the rest. 5 days later still waiting on a tracking number, and a response from them. I'm about ready to cancel the whole order and get my money back. It's getting ridiculous and I'll never do business again with them.
I placed an order for a dress for my mom wedding. After 2 weeks of not hearing anything from this site regarding a shipping date, I sent customer service an email. Customer service emailed me back stating the dress is out of stock. Why was I allowed to order and pay for this dress if it was out of stock. Why didn't customer service reach out to me to let me know this? I was able to cancel this order and get a refund. However, my mom is left to find another dress for her wedding on 4/12/25.
This top was a print from another top.it was horrible! I threw it in the trash.Horrible quality and I will NEVER order from this company
The sad part is that there are lots of other websites doing this.you are copying other people's REAL tops! That should be illegal. I am sure it is SHAME ON YOU for stealing peoples money!
Реклама впечатлила, но действительность огорчила, в основном, несоответствием того, что хотела и того, что оказалось на самом деле.
Так что продолжу ходить по магазинам, гле можно пощупать и примерить
Need larger size. Need larger size. Need larger size.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!