About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
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Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Habe nichts bekommen keine WARE BIF JETZT ERHALTEN
Too smal, material does not feel good on skin...
Keine Sendung erhalten. Sehr unerfreulixh.!
You show the PayPal logo at the bottom of the checkout page, but it is not an option when you check out. What is the fabric, and does it need ironing? Will it shrink? Machine washable? You lack basic information on your site.
Fast forward, and now they have been delivered. Card instructions say to hand wash. 100% cotton. These are high-maintenance pants. Expect shrinkage! I'm glad I didn't purchase two pairs.
Terrible experience. I do not recommend to anyone. Quality of previous purchases is low (jacked up seams, poor fit). Subsequent orders completely ignored. Charged, supposed to get in no more than 10 days. A month later, after a chat attempt at support, no attention, then email, no attention. Had to call my Credit card company to make it right (dispute).
Ordered item, paid for it and never received. Upon contact, learned it was out of stock - they suggested alternatives but I've asked for refund. Why didn't they reach out to me about status or at least delay taking my money! I won't be back!
Do not order from this company
Their items is completely different what they are described. I order 4 items same size only one practically fit me. Before ordering something read companies reviews. I learn my lesson. I trying to reach them out. No response.
Pants
The items were supposed to be here for a wedding I was attending, when they came, just like the reviews described, poor quality and there is no place I could wear these items sold as dresses if I wanted to except over a bathing suit to the beach. Ever one is so thin you can see right through it. The reviews speak of horrible experiences with returns and I have had this happen with clothing that originated in Asia before. The description for these items says they come from the US, they do...after they come her from China I asked the support team. False advertising for the Chinese to sell their under quality wears to US citizens for US dollars I guess. Our goverment should stop this crap immediately... 99% of what is sold on the Internet, especially clothing, is misrepresented!
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!
I needed to replace my dress for a larger size. This was the most complicated exchange I've ever had. Emails went back and forth for weeks without any progress. After over a month of going in circles, I finally got the dress. This would definitely make me not order from you again.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Curve Dream, after several attempts, could not tell me how and where to return an item. There is a total breakdown of communication with this company. Because of this, I will no longer order from them or recommend them to anyone.
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
Impossible to return due to shipping costs. Settled for $16.00, losing $48.96 in the deal! I will never be fooled again into ordering from you
These cheesy, poor quality clothes! And I will warn everyone!
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I ordered a dress on March 4. Have not received the dress nor any communication from them when I send emails to see why it has not arrived. I'm very disappointed. It was for my second grandchild's baby shower and it's in a few days. Very bad experience!
When it finally arrived a couple of weeks late, the bodice was very small (3 inch gap that zipper would not close over, and I have only medium width shoulders and D cup bra size), but lower part of dress seemed large enough for a very large boned 6 foot tall woman. I need to return the dress for a full refund.
Before placing my order, I checked the size charts, measured myself and chose based on the charts. All 3 shirts were too small - one tight in the arms, and 2 were too tight across the bust. I wrote to the customer service email, as the site recommended - and got no reply. I'm out $79. For tops that were flimsy and ill fitting. The lack of customer service was a huge disappointment. I am obviously never going to buy from this site nor recommend it to others. Buyer Beware
Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream
I bought leggings in my usual size and they were way too big. I emailed to ask for return instructions and waited for 4 days for an initial response. I requested an exchange and then waited another 7 days for an email response, which did not answer my question about exchanges. I love the design of their clothing (as it looks online) but their return policies are not handled in a timely or satisfactory way for customer satisfaction. Regretfully, I won't be purchasing from them again.
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream. Com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
I ordered 4 items. They are all very quickly thrown together. Cheap material. The waist band on the pants keeps twisting. It took over a month to receive the order. Don't let the photos of the clothing online fool you. They are not as cute as the pictures make them look.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
The items I bought were not as pictured, very cheap looking, and sizing was off. Dealing with customer service has been totally frustrating. They will not give me the address to return, even though I provided the info they requested.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream. Com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream