About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.3 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Instant Feedback
Both dresses I ordered were too small. I was given ridiculous instructions that were not doable. I paid mid eighty dollars for both dresses. I was offered $40. For both dresses. What a disappointment! I noticed when I sent the email it said it couldn't be delivered - the address wasn't the correct address. 😢
It was a mistake for me to order something without "feeling' the fabric. In this case, it was very thin and slippery Will probably donate it as it was my fault...first time ordering from this company. Sorry to write a poor review.
The company is slow in responding to email requests for return information. Then the company comes back with an offer to discount the items if I am willing to keep. The tops do not fit me. Why would I want to keep them?
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I have provided Curvedream with their authorization to return this order. I followed directions, mailed back with a tracking number. Please credit my account. I have provided curvedream with authorization to return number as well as my order number. Thank you, Janet Sowers
Very disappointed with top. It was cheap looking. Did not look like the picture. And it was very late arriving. I wanted to wear it to an event but was not able to. I do not plan to purchasing anything else from the company.
The sweater was not what was ordered and it was too wide and too short for a women's medium size sweater. Delivery took 3 weeks from date of order 12/14/24. No return instructions were provided with the item and it is something I definitely want to return. I am waiting to receive those instructions instead of the option I was offered via email of a $16 refund. For an item costing me $68 dollar + international transaction fee that is a unacceptable reply.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Ordered a cardigan type sweater on December 25,2024. It was not received until January 18,2025. The sweater received was not even close to the item that I ordered. I won't order anything else from Curvedream.
"Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
The material and dress was not what it was described. Also, when trying to return it the process was very difficult to reach anyone. I gave up and now very unsatisfied with the whole experience. Should have read reviews before purchasing. Then I would not have ordered.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Items were ordered as Christmas presents for my wife.
Website indicated products would be delivered in time for Christmas.
However to this date, January 3rd 2025, I still have not received.
So as yet I am unable to comment on product quality but can advise delivery to be very disappointing.
Ordered and payment received. No response until
I emailed only to hear they were sold out. Would they ever have contacted me OR just keep money?
Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
Have not received merchandise and unable to track it. Was hoping this would be a good experience but looks liked I was wrong.
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
Awful. I placed an order 2/23 and it is still processing 3/18 even though the note says be patient processing takes three days.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Unfortunately, I ordered the wrong size and had to return my item, in which customer service was very helpful in doing so.
Order placed on 2/15 and as of 3/11 has not been received. Tracking only shows being processed-. When will receive my order
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
This Christmas tree black and white long sleeve tee is described as cotton. It is 100% polyester. The screen print is cute, I will not be returning, but will be wary of anything else I might order. The photos/images are not always true to the item.
Purchased a dress for my niece in Febuary. No delivery! Four NON DELIVERIES!
These people are frauds! They blame the lack of delievy on not knowing my address which is 3255 Mount Veeder Road in Napa, California. Then they tell me to call a phone number is Southern California to find our about the delivery. WORST EVER CUSTOMER SERVIDE. I am canceling my order, demanding my money back and filing a fraud claim again these crooks.
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
Item did not resemble the item I ordered.
When I tried to return the item, it needed to be posted to the US costing $56 for postage (more than the item cost)
Offered a partial refund, but pretty awful service
And threw money away on item I can't wear.
Ordered on 19 spent 122.93 have not received anything it's been a month it's sad,that I just threw my money away I was not able to go shopping now I don't have money to buy anything else total rip off,
After a three week wait we are still getting the same message…10 to 15 more business days for delivery ( maybe)….beginning to think your website is a scam
Dear Customer,
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
We apologize for any inconvenience caused by the delay in updating your shipment's tracking information.
It may take several days for the carrier to update the tracking information once the package has been shipped. In some cases, there may also be delays due to unforeseen circumstances such as weather conditions or customs clearance procedures. And we will look into the matter further to provide you with an update.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
I placed my order on 2 Mar 2025, it is currently 25 Mar and I have not received any type of status notification concerning my order. I need this merchandise by 5 April otherwise I will have to find something else for my event and return this order.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We are sorry to hear that you have experienced difficulties with your order and return process. We understand how frustrating it can be when things do not go as expected.
Regarding the address on the package, we apologize for any confusion this may have caused. It sounds like the return was not successfully processed due to the package being returned to an incorrect address. We would like to assist you in resolving this matter to the best of our ability.
In order to further assist you, we would appreciate it if you could provide us with more information about your order. For example, the order number or tracking information for the package.
Once we have more information, we will do our best to assist you in resolving this matter.
We value your business and want to ensure that you have a positive shopping experience with us.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream