I asked a simple question and the answer was vague and delayed so I answered the question myself before the staff got back to me with the answer.
I ordered a darling blazer for my sister. Sharp looking and professional too. My sister lives the blazer!
Dear customer, thank you for your recognition of Cupshe.
Your affirmation and trust make our persistence more meaningful. Thank you and look forward to seeing you again.
Cupshe wishes you happiness every day.
I ordered swimsuits and when they arrived they did not fit. I contact customer service and they were so accommodating! I love my swimsuits so much!
Hi April, as a company aiming to offer the best service to all Cupshe customers, we’ll keep working hard to make improvement. Your recognition means a lot to the whole Cupshe team, and is greatly appreciated.
Great customer service. Quick responses. Answered all of my questions. Great company. Great quality.
Dear Tina, thanks for taking the time to leave us such a kind review. Our customer service team always strive to do our best to solve all customers' problems. We also promise that every request from our customers will be responded in a timely manner. Furthermore, our quality-inspection team follow strict quality check to ensure each product can meet the requirements of customers. Glad to know that we hit the mark. As a company aiming to offer all Cupshe customers with better service and products, we’ll keep working hard to make improvements. Your recognition means a lot to the whole Cupshe team. Wish for your constant support!
The item I purchased arrived in the time-frame that was promised. The item was of great quality and the fit was exactly as desired.
Granddaughter loved her bathing suit. Delivery was as stated and the bathing suit was what she wanted.
Dear Candis, your recognition of our swimsuits and logistics are greatly appreciated. To meet the demands of every customer is the goal of the whole Cupshe team. We'll keep working hard. Come back and see us soon.
I love the service & I love the products! I she so many bikinis and kaftans from Cupshe and get compliments all the time x
Dear Kim, thank you for the 5-star review. We truly appreciate you and are so happy to hear that you love our swimsuits and service. We'll keep working hard. Looking forward to seeing you again in the future!
I was amazed how fast my bathing suits came! I love their bathing suits. The are good quality suits.
Hi, Kerri! We do input a lot to provide all Cupshe customers of suits with a better quality performance. We’re also working hard to ensure every customer get packages within promised time limitation. Glad to know we hit the mark for you. Cheers!
Cute swimsuits. Fit is great. Quality is great. Excellent customer service when things don't fit correctly.
Dear Kimberly, thank you for taking the time to leave us a review, we really appreciate it. We do dedicate ourselves to put customer satisfaction as a top priority and we are committed to our customer service. We are also aiming to provide all Cupshe customers with cute designs, nice fit, and high-quality products. Meanwhile, we’ve spent years designing and perfecting the fit for diverse body types. Nevertheless, some swimsuits would have a different fit for different body shapes. If you have an issue with the selection of sizes or styles next time, we suggest you contact our customer service for some advice. Thank you for your valuable comments and we will keep working hard to meet and exceed your expectations.
The product was amazing. The quality es really good and the size was the correct.
Totally recommend this website!
Hey there!
Thanks so much for your awesome review on our site.
We appreciate it so much and we’re so glad you loved the swimsuit.
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
Thanks again!
Cupshe
Perfect swimsuit, perfect customer service, perfect everything! I would recommend Cupshe to everyone!
Hi Heather, many thanks for your recognition of our suits and customer service. It’s our honor to have your recommendation. We’ll keep working hard and live up to your expectation. Your support means a lot to the whole Cupshe team, and is greatly appreciated.
Love the suits I purchased, great styles/colors my only issue is they are cut narrowly in the bottom and I don't like my cheeks hangin out
Hi, Mary T. Many thanks for your recognition and suggestions about our suits. We do input a lot to provide all Cupshe customers of suits with a better cost performance. We’ll keep working hard to make improvement. Come back and see us soon.
Customer service responded quickly! The suits fit great (got 3). Im usually a 0,1 or 25,34B and got smalls. Im 5,5. Good quality for the price!
Hi Ash R.,
Thanks so much for your awesome review on the site.
We appreciate it so much and we’re so glad you loved the swimsuit.
Here is a link to our best seller which can make your beach vacation or pool party much shinier and fantastic https://www.cupshe.com/collections/popular-style-gallery?icn=bestsellers&ici=navbar05
Thanks again!
Reed
Good quality clothing and love the way everything fits! Easy returns too! Will be shopping here on a regular basis!
Dear Missy, thank you for taking the time to leave us a review, we really appreciate it. We do input a lot to provide all Cupshe customers of suits with a better cost performance and offers several options for return/exchange to simplify the process. It was our pleasure to help you and we look forward to seeing you again soon!
Above and beyond customer services best iv ever had! Awesome quality bikinis I will recommend to anyone thank you
Dear Holly Wilson, many thanks for your recognition of our suits. We do input a lot to provide all Cupshe customers of suits with a better cost performance. Glad to know we hit the mark for you. It’s our honor to have your recommendation. We’ll keep working hard and live up to your expectation. Come back and see us soon. Cheers!
Great looking bathing suit, fit is good. Many colors and styles to choose from. Reasonable shipping time.
Beautiful design, great quality and excellent customer service! I highly recommend Cupshe swimming suits
Dear Maja, thank you for your kind words and stellar feedback. Cupshe aims to provide customers with nice design and high-quality products. We take pride in giving outstanding service to each customer and we're overjoyed to receive your compliments and appreciation. It’s also our honor to have your recommendation. We’ll keep working hard and live up to your expectation. Come back and see us soon.
Suits are always super cute, sometimes a little too big on top but for the price I don't mind getting them altered after!
Thanks so much for your love for Cupshe products! Trying to meet the needs of each customer is the direction of our efforts. Cupshe will always stick to it!
Awesome experience fast shipping I love my swimsuit will be ordering here very soon again great communication
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Excellent customer service! Fast delivery! Great quality product! Will definitely order from Cupshe again!
Hi, Stacey! Your recognition for our swimsuit and service is greatly appreciated. To meet the demands of every customer is the goal of the whole Cupshe team. We'll keep working hard. Cheers!
Overview
Cupshe has a rating of 3.9 stars from 1,143 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cupshe most frequently mention customer service, bathing suits and great quality. Cupshe ranks 37th among Women's Clothing sites.
From swimsuits to cover ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.
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- CREAM RIDGE, NJ
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sharon, we are sorry to see that this experience did not meet your expectations.
We promise to respond to every request within 24 hours by email. Please also rest assured that it's our constant goal to further improve all areas of our services, which includes customer service response time. If you don’t mind, we recommend our Chat service to you, customers usually get a response in a few minutes here.
In addition, we apologize that our customer service did not satisfy your expectations. We set a high standard for ourselves and we are truly sorry to hear that standard was not met in your interaction with our business. Your satisfaction is our number one priority.
Lastly, we have sent another email to you with some compensation for you. Please check it at your convenience. We would love to make every effort to turn your experience into something better. We sincerely wish for your understanding and constant support.