Could you give me the order number? We can track the package for you. Our carrier have several days off which results in partial packages delayed. Sincerely sorry for that.

Hi-I ordered February 21st. Its now the middle of March 13th. Ive recieved 11 automated responses to my questions regarding my orderer that was supposedly shipped Express mail, and tracking now says supposedly been delivered. The last 2 messages were suggesting I could get a coupon to order more. I want my $ back on my charge card. I feel like Im being stolen from. Im about to contact BBB over the situation. This is ridiculous.

I too am in this SAME situation!
This site is TERRIBLE! I placed an order on 3/1, they say it was delivered with no legitimate tracking info., and you cant comtact them except through email, and they will not refund my money. Keep offering me a coupon for 100% of the product to re-order, so I dont have to return. Im not sure how Im supposed to return something I didnt receive? I dont want to re-order, they have my order number and know what I ordered, if they are a legit company they would just re-ship me what I ordered. Seems like a scam to me! I will be disputing the charge with my credit card!

Did you receive the order yet? Because I am in the same situation.