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CUPSHEReviews 1,143

cupshe.com
chic, swimwear, resort womenAge 19-25, 26-45
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From the business

Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception in 2015, we've built an incredible community of women who move forward in confidence, comfort, and style.
From swimsuits to cover ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.


cupshe.com
USA
Founded in 2007
Clothing item from CUPSHEFashion apparel by CUPSHEMerchandise from CUPSHE clothing lineCUPSHE fashion product

Business Highlights

General

Year Founded: 2007
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $5.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $59

Returns

Return Policy: not free
Return Instructions: all returned products must be unworn, unwashed, and in their original condition with product tags and hygiene liners attached
Return Cost: $4.99 - $8.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, swimwear, resort
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 0X, 1X, 2X, 3X)

Customer Service

Support Channels: contact form, email, chat
Support Email: customercare@cupshe.com

Payment Options

Payment Methods: card payments, financing, PayPal
Buy Now Pay Later: Afterpay, Klarna

Membership Programs

Rewards Program: Active Junky, Rakuten, Mr. Rebates, TopCashback

How would you rate CUPSHE?
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CUPSHE Reviews Summary

Cupshe generally enjoys a positive reputation for its stylish swimwear and clothing options, with many customers praising the quality, fit, and fast delivery. The company's customer service is noted for being responsive and helpful, particularly regarding their flexible return policy. However, several customers express dissatisfaction with sizing inconsistencies, high return shipping costs, and challenges in resolving issues, leading to frustration. Overall, while Cupshe has attracted a loyal customer base due to its appealing products and service, concerns about return policies and product quality may deter potential buyers.

This summary is generated by AI, based on text from customer reviews

service
132
value
127
shipping
129
returns
117
quality
127
This company responds to reviews on average within 1 day
New Jersey
1 review
0 helpful votes
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Very pretty dress. Very classy with a nice length and seems like it would have comfortable too as it is stretchy in a classy way.
I ordered L, but it was little big. I ordinarily wear M, I wish Id ordered M and not gone as per the size chart. Otherwise very happy with shopping here! Will surly buy more :)

Date of experience: December 13, 2017
Amanda D. CUPSHE Rep
over a year old

Hi shilpa,

We are so happy to hear you are satisfied with Cupshe products!
Your priceless comments will spur us to ceaselessly improve our service quality.
We will continue to provide high-quality items and service at an affordable price.
See you again at Cupshe!

Cupshe Customer Service

Canada
1 review
0 helpful votes
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Item came really quickly! The bikini is great quality and I was very impressed. Im 5'5 and about 128 pounds and the medium fit great! Will order from them again!

Date of experience: December 12, 2017
Amanda D. CUPSHE Rep
over a year old

Dear Andrea O.,

Thank you for your review about Cupshe.

We are highly cheered up to hear that you're satisfied with Cupshe products and service. Everyone at Cupshe feels very pleased with this wonderful review. We rejoice that you enjoy Cupshe products and service! We will continue to provide high-quality items and service at an affordable price.

Hope to see you again at Cupshe.

Cupshe Customer Service

South Africa
1 review
0 helpful votes
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Great quality!
December 12, 2017

I was skeptical in the beginning to buy as customs in SA are very strict, took a few months but thats normal for international shipping, quality is great ans size fit perfectly for once in my life buying online. Very happy with CUPSHE will definitely buy more stuff!

Date of experience: December 12, 2017
Amanda D. CUPSHE Rep
over a year old

Hi Kirsten R.,

Everyone at Cupshe feels very pleased with this wonderful review. We rejoice that you enjoy Cupshe products and service!

We will continue to provide high-quality items and service at a competitive price.

We hope that we can see you here again soon.

Cupshe

Utah
1 review
0 helpful votes
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I love this jacket
December 10, 2017

I absolutely love this jacket! Keeps me nice and warm! It fits nicley pretty true to its size, I love the color

Date of experience: December 8, 2017
Amanda D. CUPSHE Rep
over a year old

Hi Kayla B.,
We are very pleased that you enjoyed Cupshe products and service. Everyone at Cupshe is very proud of your fabulous review, we hope to see you here again soon.
Have a nice day.
Best regards.
Cupshe

Arizona
1 review
0 helpful votes
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Shipping takes too long
December 5, 2017

The bikini i purchased is good quality but you have to plan 10 days to 2 weeks to receive in shipping.

Date of experience: December 4, 2017
Amanda D. CUPSHE Rep
over a year old

Hi Carol S.,
We are very pleased that you enjoyed Cupshe products. Our carriers have always tried their best to deliver the parcel. The standard shipment to United States usually takes 10-12 business days to be delivered. Thank you for the admirable understanding.
Cupshe

Massachusetts
1 review
0 helpful votes
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Cute
December 5, 2017

Love my bathingsuit! Will definitely be ordering from this site from now on. Fast shipping and fits perfectly :)

Date of experience: December 4, 2017
Amanda D. CUPSHE Rep
over a year old

Dear Lisa D.,

Thank you for your review about Cupshe.

We are highly cheered up to hear that you're satisfied with Cupshe products and service. Everyone at Cupshe feels very pleased with this wonderful review. We rejoice that you enjoy Cupshe products and service! We will continue to provide high-quality items and service at a competitive price.

Hope to see you again at Cupshe.

Cupshe Customer Service
Delete

Tennessee
1 review
0 helpful votes
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Dress Purchase
December 4, 2017

Experience was a pleasure, received my merchandise as I had ordered it. Price was right, everything was just what I expected. I wlill order again from this company. Thanks CupShe for great service..

Date of experience: December 4, 2017
Amanda D. CUPSHE Rep
over a year old

Hi Gale R.,

Everyone at Cupshe feels very pleased with this wonderful review. We rejoice that you enjoy Cupshe products and service!

We will continue to provide high-quality items and service at a competitive price. Cupshe holds sales promotion 10% OFF $30 CODE: F10. You can find more details at link: https://www.cupshe.com/collections/be-yourself

We hope that we can see you here again soon.

Cupshe

Australia
1 review
0 helpful votes
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Great swimsuit
December 4, 2017

I was nervous about the quality given the price however I think the quality is quite good. This swimsuit fits well and looks like more expensive swimsuits currently on sale

Date of experience: December 4, 2017
Amanda D. CUPSHE Rep
over a year old

Dear Mel M.,

Thank you for your review about Cupshe.
We are highly cheered up to hear that you're satisfied with Cupshe products and service.
Hope to see you again at Cupshe.

Cupshe Customer Service

Canada
1 review
0 helpful votes
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Wasn't sure at first
December 3, 2017

I got excited for the black Friday deals so I ordered 4 bathing suites. As soon as I placed my order i read some reviews and was concerned since alot of people had bad experiences. There was some confusion bc they can't send to p. O boxes. They ended up sending it ups and it arrived in a week which was awesome. The suites are nice and the sizes seem to be try to size.

Date of experience: December 2, 2017
Amanda D. CUPSHE Rep
over a year old

Hi TAMARA K.,
We are very pleased that you enjoyed Cupshe products and service. Everyone at Cupshe is very proud of your fabulous review, we hope to see you here again soon.
Have a nice day.
Best regards.
Cupshe

California
2 reviews
3 helpful votes
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WARNING!
December 1, 2017

WARNING!
SIZING CHARTS ARE COMPLETELY WRONG!
AND YOU END UP EATING UP THE COST BECAUSE SINCE THEY ARE IN CHINA IN MOST CASES THE RETURN SHIPPING COSTS ARE HIGHER THAN YOUR PURCHASE!

Date of experience: December 1, 2017
Amanda D. CUPSHE Rep
over a year old

Hi R D.,

Sorry to hear you are not satisfied with our products.
In fact, our suits are true to size. There are a thousand Hamlets in a thousand people's eyes. So does sizing chart. However, We have developed the sizing chart basing on the common figure. It is really difficult to meet every customer's body requirement. The sizing chart has been revised several times in accordance with customers' feedback. We hope that you can give us some advice on the improvement of our sizing chart. If you think the size is inaccurate, we can help you complete the return or exchange process. Our agent sent an email to you with our solutions, please check it.
We will exert our effort to meet the needs of our customers.
We will further assist your return request for your response.
Looking forward to your reply.

Tennessee
1 review
0 helpful votes
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So cute!
December 3, 2017

The swimsuits are great quality and look just like the pictures! He bottoms fit perfectly but the tops are a little big on me.

Date of experience: December 1, 2017
Amanda D. CUPSHE Rep
over a year old

Hi Jordan M.,
We are very pleased that you enjoyed Cupshe products and service.
We will continue to provide high-quality items and service at a competitive price.
Hope to see you soon at Cupshe!

Cupshe Customer Service

Illinois
2 reviews
0 helpful votes
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Amazing!
November 30, 2017

Amazing customer service, fast and friendly! Definitely recommend! Ordered the wrong size and they allowed me to fix the issue with no problem

Date of experience: November 28, 2017
Amanda D. CUPSHE Rep
over a year old

Hi Kendale,

We are so happy to hear you are satisfied with our service.
Please feel free to contact us if you have any other problems.
Have a nice day!

Cupshe Customer Service

Colorado
1 review
0 helpful votes
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I was skeptical to order from an online company for two reasons 1) I have experienced bad customer service in the past 2) I am 5'9" with a curvy/ athletic body and most two-piece bathing suits do not fit well. I ended up ordering five suits, knowing I would return one or two and was very happy with three of them. When I sent the return request, I was promptly notified that the company had received a request and received a personalized email with instructions later that day. I am crazy about good customer service and felt this company met my expectations.

Date of experience: November 28, 2017
Amanda D. CUPSHE Rep
over a year old

Hi Siyeh,
We are very pleased that you enjoyed Cupshe products and service.
We will continue to provide high-quality items and service at a competitive price.
Hope to see you soon at Cupshe!

Cupshe Customer Service

Canada
2 reviews
1 helpful vote
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Great product but I did find the bra pads too big and it would have been nice to have the option to remove them. The first one didnt fit so I ordered another one and got a $15 credit. It would have been nice if I got a full refund instead. Hopefully the other one I ordered will fit better.

Date of experience: November 28, 2017
Amanda D. CUPSHE Rep
over a year old

Hi Nicole,
We are so happy to hear you love Cupshe products and Service.
Your priceless comments have always spurred us to ceaselessly improve our service quality.
Thank you for your fabulous review!

Cupshe Customer Service

Pennsylvania
1 review
0 helpful votes
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I am in love with my new bathing suits. Customer service helped me with an issue with one of the items that didn't fit me. They were quick and helpful. The products arrived timely and were just as described on the website.

Date of experience: November 27, 2017
Amanda D. CUPSHE Rep
over a year old

Dear Lauren D.,

Thank you for your review about Cupshe.

We are highly cheered up to hear that you're satisfied with Cupshe products and service. Everyone at Cupshe feels very pleased with this wonderful review. We rejoice that you enjoy Cupshe products and service! We will continue to provide high-quality items and service at a competitive price.

Hope to see you again at Cupshe.

Cupshe Customer Service

Oregon
1 review
0 helpful votes
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In spite of the bad reviews some people have left, I had a good experience at CupShe. I ordered a swimsuit and it came about a week and a half after I ordered it (exactly when the site estimated) and it fit great. For the price, it was worth the gamble of ordering off of this website.

Date of experience: November 25, 2017
Amanda D. CUPSHE Rep
over a year old

Hi Emily N.,

We rejoice that you enjoyed Cupshe products and service. We are moving earth and heaven to improve our service to meet customer satisfaction.
We will continue to provide high-quality items and service at a competitive price. Cupshe is holding sales promotion now. SAVE UP TO 90% OFF! You can find more details at link: https://www.cupshe.com/?utm_source=linkshare&utm_medium=affiliate&utm_campaign=linkshare&siteID=ef.fonEvDLs-fwCxyJAa1MfEKgi_4_UXmA

We hope that we can see you here again soon.
Cupshe

Canada
1 review
1 helpful vote
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I ordered a bathing suit and three dresses
All looked exactly like the photo and the fabric os very comfy! Have had so many compliments on all the pieces
I was VERY wary to order as this site just came up on an add on facebook but extremely impressed and i even got my first half of my shipment at my door only two days later! Some pieces were back ordered but came no more than four days later.
Five stars from me

Date of experience: November 25, 2017
Amanda D. CUPSHE Rep
over a year old

Hi Sandie v.,

We rejoice that you enjoyed Cupshe products and service. Cupshe is a vigorous, professional, fashionable and customer-oriented company. Everyone at Cupshe does his/her best to meet customer satisfaction. Our prime mover of Facebook operation feels extremely pleased with your compliments.
We will continue to provide high-quality items and service at a competitive price. Cupshe is holding sales promotion now. SAVE UP TO 90% OFF! You can find more details at link: https://www.cupshe.com/?utm_source=linkshare&utm_medium=affiliate&utm_campaign=linkshare&siteID=ef.fonEvDLs-fwCxyJAa1MfEKgi_4_UXmA

We hope that we can see you here again soon.
Cupshe

GB
1 review
0 helpful votes
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Exemplary
November 26, 2017

Easy ordering, delivery on time, striped hooded sweatshirt excellent quality, beautiful fit, so pleased with my purchase

Date of experience: November 25, 2017
Amanda D. CUPSHE Rep
over a year old

Hi Elizabeth W.,

We rejoice that you enjoyed Cupshe products and service. Cupshe is a vigorous, professional, fashionable and customer-oriented company. Everyone at Cupshe does his/her best to meet customer satisfaction.
We will continue to provide high-quality items and service at a competitive price. Cupshe is holding sales promotion now. SAVE UP TO 90% OFF! You can find more details at link: https://www.cupshe.com/?utm_source=linkshare&utm_medium=affiliate&utm_campaign=linkshare&siteID=ef.fonEvDLs-fwCxyJAa1MfEKgi_4_UXmA

We hope that we can see you here again soon.
Cupshe

New Jersey
1 review
0 helpful votes
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Love!
November 23, 2017

I ordered a bikini, it got here very quickly and the suit fits pretty well, a little bigger than I thought it would be I ordered a medium but should've gotten a small. It looks exactly like the picture, and it has great quality. Thanks CupShe!

Date of experience: November 23, 2017
Amanda D. CUPSHE Rep
over a year old

Hi Amylynn R.,
It is an honour for us to receive your amazing review of Cupshe products. We are very pleased that you enjoyed Cupshe products and service. Cupshe is a vigorous, professional, fashionable and customer-oriented company. Everyone at Cupshe does his/her best to meet customer satisfaction. Our cooperative carrier has always moved earth and heaven to deliver the express parcel.

We will continue to provide high-quality items and service at a competitive price. Cupshe will hold sales promotion on the coming Black Friday. SAVE UP TO 80% OFF! You can find more details at link: https://www.cupshe.com/collections/black-friday-event?icn=BLACKFRIDAY171121&ici=homebanner01

We hope that we can see you here again soon.

Cupshe

Virginia
1 review
0 helpful votes
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I ordered a bathing suit in a medium and the bottoms were a bit snug so I contacted customer service via email and they were prompt to let me exchange for a bigger size!

Date of experience: November 19, 2017
Amanda D. CUPSHE Rep
over a year old

Hi, Brooke B.,
We are very pleased that you enjoyed Cupshe products and service. Everyone at Cupshe is very proud of your fabulous review, we hope to see you here again soon.
Have a nice day.
Best regards.
Cupshe