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CUPSHEReviews 1,143

cupshe.com
chic, swimwear, resort womenAge 19-25, 26-45
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From the business

Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception in 2015, we've built an incredible community of women who move forward in confidence, comfort, and style.
From swimsuits to cover ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.


cupshe.com
USA
Founded in 2007
Clothing item from CUPSHEFashion apparel by CUPSHEMerchandise from CUPSHE clothing lineCUPSHE fashion product

Business Highlights

General

Year Founded: 2007
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $5.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $59

Returns

Return Policy: not free
Return Instructions: all returned products must be unworn, unwashed, and in their original condition with product tags and hygiene liners attached
Return Cost: $4.99 - $8.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, swimwear, resort
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 0X, 1X, 2X, 3X)

Customer Service

Support Channels: contact form, email, chat
Support Email: customercare@cupshe.com

Payment Options

Payment Methods: card payments, financing, PayPal
Buy Now Pay Later: Afterpay, Klarna

Membership Programs

Rewards Program: Active Junky, Rakuten, Mr. Rebates, TopCashback

How would you rate CUPSHE?
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CUPSHE Reviews Summary

Cupshe generally enjoys a positive reputation for its stylish swimwear and clothing options, with many customers praising the quality, fit, and fast delivery. The company's customer service is noted for being responsive and helpful, particularly regarding their flexible return policy. However, several customers express dissatisfaction with sizing inconsistencies, high return shipping costs, and challenges in resolving issues, leading to frustration. Overall, while Cupshe has attracted a loyal customer base due to its appealing products and service, concerns about return policies and product quality may deter potential buyers.

This summary is generated by AI, based on text from customer reviews

service
132
value
127
shipping
129
returns
117
quality
127
This company responds to reviews on average within 1 day
Missouri
1 review
0 helpful votes
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Can't get a refund
February 16, 2018

I ordered a suit and I will say that the the shipping was pretty quick. The suit though was way to small on me. I normally wear a small or a medium, I ordered the medium and it fit like an extra small. I have emailed the company twice, to try to return the suit per the instructions and received no response. I wish I had seen all of these negative reviews. I never would have ordered.

Date of experience: February 16, 2018
Amanda D. CUPSHE Rep
over a year old

Thank you for response. Our agent sent an email to you. Please carefully check the email and reply us asap.

California
1 review
0 helpful votes
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Awesome customer service
February 18, 2018

I had a problem with my order, that wasnt even their problem. They rose above my expectations to make sure that I had the best experience! Thank you!

Date of experience: February 16, 2018
Amanda D. CUPSHE Rep
over a year old

Hi there,

Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
We’d love to see how the look turned out.
Thanks so much!

Cupshe

Illinois
1 review
0 helpful votes
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I love the styles!
February 16, 2018

I love all the varieties to choose from! Definitely different from general store options. :) I have ordered to more bathing suits and love the options I picked! There my Cabo San Lucas suits! ;)

Date of experience: February 16, 2018
Amanda D. CUPSHE Rep
over a year old

Hi there,

Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
We’d love to see how the look turned out.
Thanks so much!

Cupshe

Canada
1 review
1 helpful vote
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I really love the bathing suits Ive ordered from Cupshe. When a few of the bathing suits didnt fit, the customer service was amazing and they quickly helped me out! I will definitely be ordering more from them in the future.

Date of experience: February 15, 2018
Amanda D. CUPSHE Rep
over a year old

Hi there,

Thanks so much for your love for Cupshe products!
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
We’d love to see how the look turned out.
Thanks so much!

Cupshe

Maine
1 review
0 helpful votes
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Great selection of high quality bathing suits at extremely reasonable prices. Ive ordered several bathing suits and was pleasantly surprised at the quality, color accuracy and fit. One bathing suit was too short for my torso, I ordered a medium and Im 53 and 150lbs, but the wonderful staff at Cupshe made it so easy for me to either get a store credit or a refund, whichever one was better for me. I will definitely be ordering more from Cupshe in the future and have recommended it to all of my friends.

Date of experience: February 15, 2018
Amanda D. CUPSHE Rep
over a year old

Hi there,

Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
We’d love to see how the look turned out.
Thanks so much!

Cupshe

Canada
1 review
0 helpful votes
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Since Ive discovered this site, I cant get enough. Every bathing suit I have purchased does not disappoint- great prints, great quality and they fit perfectly!
Order #*******

Date of experience: February 14, 2018
Amanda D. CUPSHE Rep
over a year old

Hey there!

Thanks so much for your awesome review on the site.
We appreciate it so much and we’re so glad you loved the swimsuit.
When you get some time, share where you are headed (vacation, awesome pool party, etc). Tag us on social media.

Thanks again!
Cupshe

Indonesia
1 review
0 helpful votes
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I bought 3 bikinis from Cupshe. Its always tricky to buy bikini online but with the measurement supplied all 3 fitted me perfectly! The bikinis arent only trendy and pretty, they are also of very good quality, all of this for such a great price!
I am also really pleased with their customer service. I ended up requiring the refund of some items and have been exchanging over email with their customer service team to organise the return. They have been very responsive and patient with all my questions. I will most definitely shop at Cupshe again in the future!

Date of experience: February 12, 2018
Amanda D. CUPSHE Rep
over a year old

Hi there,

Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
We’d love to see how the look turned out.
Thanks so much!

Cupshe

Ohio
1 review
0 helpful votes
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My first order was on my doorstep within 3 days. The second a bit longer due to weather, but I was sent tracking info to keep up with it. Both swimsuits are beautiful, great quality and I look forward to wearing them on vacation!

Date of experience: February 11, 2018
Amanda D. CUPSHE Rep
over a year old

Hey there!

Thanks so much for your awesome review on the site.
We appreciate it so much and we’re so glad you loved the swimsuit.
When you get some time, share where you are headed (vacation, awesome pool party, etc). Tag us on social media.

Thanks again!
Cupshe

Canada
1 review
0 helpful votes
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AMAZING!
February 9, 2018

I thought this site was a scam at first, but with so many cute swim suits and all at great prices I just had to give it a try. I ordered 6 in total and all but one fit (too small on top). Needless to say I will be ordering from them again.
Order #*******

Date of experience: February 9, 2018
Amanda D. CUPSHE Rep
over a year old

Hi there,

Thanks so much for your love for Cupshe products!
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
We’d love to see how the look turned out.
Thanks so much!

Cupshe

Wisconsin
1 review
1 helpful vote
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I really do love the quality of these suits. Everything arrived in a timely fashion. The reason for 4 stars: ordered a few suits a month ago to test out the company... they fit amazing! I was so impressed and that led me to purchase more. I bought 6 suits this time... somehow everyone I bought had a tiny tiny top! I purchased the same size as previously and even the 1 piece is much smaller than the one I originally had purchased. Bottoms still fit great so for the price I paid for each suit Its worth it to me just to keep and discard the tops

Date of experience: February 9, 2018
Amanda D. CUPSHE Rep
over a year old

Hey there!

Thanks so much for your awesome review on the site.
We appreciate it so much and we’re so glad you loved the swimsuit.
When you get some time, share where you are headed (vacation, awesome pool party, etc). Tag us on social media. We’d love to see how the look turned out.
Thanks again!
Cupshe

California
1 review
0 helpful votes
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Great Company!
February 8, 2018

This company is wonderful, great quality products and excellent customer service. Thank you for being so easy to work with!

Date of experience: February 8, 2018
Amanda D. CUPSHE Rep
over a year old

Hi there,

Thanks so much for your love for Cupshe products!
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
We’d love to see how the look turned out.
Thanks so much!

Cupshe

Colorado
1 review
0 helpful votes
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Happy
February 8, 2018

I was very happy with my first experience with cupshe and look forward to doing business with them in the future.

Date of experience: February 8, 2018
Amanda D. CUPSHE Rep
over a year old

Hey there!

Thanks so much for your awesome review on the site.
We appreciate it so much and we’re so glad you loved the swimsuit.
When you get some time, share where you are headed (vacation, awesome pool party, etc). Tag us on social media. We’d love to see how the look turned out.
Thanks again!
Cupshe

California
1 review
1 helpful vote
Follow Lynn H.
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I was a little tentative about ordering from CupShe given the price of the suits but decided to order after reading all the reviews. The reviews stated that suits typically arrived in 11 days. Mine arrived in 5 business days. Whoohoo! When I tried it on the size was right on however not very flattering on me. I inquired about an exchange and they responded within 24 hours and immediately gave me a credit to find another suit. The next one is on it's way and I'm looking forward to it. Thank you CupShe!

Date of experience: February 7, 2018
Amanda D. CUPSHE Rep
over a year old

Hey there!

Thanks so much for your awesome review on the site.
We appreciate it so much and we’re so glad you loved the swimsuit.
When you get some time, share where you are headed (vacation, awesome pool party, etc). Tag us on social media. We’d love to see how the look turned out.
Thanks again!
Cupshe

Illinois
1 review
0 helpful votes
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Ordered 2 suits and only spent $40. They are super cute. One is a striped one piece with a cutout in the front and back. It is very flattering. I'm very happy with my purchase! My order #*******

Date of experience: February 6, 2018
Amanda D. CUPSHE Rep
over a year old

Hi there,

Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
We’d love to see how the look turned out.
Thanks so much!

Cupshe

Macy M.
North Carolina
1 review
0 helpful votes
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great company
February 7, 2018

When ordering suits for this good of a price you cannot expect quality that is comparable to a $100 suit so I knew that going in. However, for the price you pay these bathing suits are great! I just recently ordered 2 suits, one fit great and the other did NOT. My advice is to read the reviews because that is how I knew which suits to order for my body type.

The main thing that impressed me was not the suits but the service.

Customer service was FANTASTIC! I have been emailing back and forth to figure out how to return the suit that didn't fit. I was given a coupon code to get another suit and didn't even have to go to the post office to return the item that didn't fit. I wish all returns were that simple and hassle free. Communication was great and I heard back within 24 hours from the same representative.

Date of experience: February 6, 2018
Amanda D. CUPSHE Rep
over a year old

Hey there!

Thanks so much for your awesome review on the site.
We appreciate it so much and we’re so glad you loved the swimsuit.
When you get some time, share where you are headed (vacation, awesome pool party, etc). Tag us on social media.

Thanks again!
Cupshe

Georgia
1 review
0 helpful votes
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Overall good experience
February 7, 2018

I ordered a pretty cheap, but cute suit from Cupshe (order #*******). I got my order and it was exactly as pictured. The sizes run a little small and the quality is not the best you are ever going to find, but it's cheap. Customer service was also really good. I wish that they would fix their app so you can see reviews made online, maybe I would have known to order a size up. But overall it was a good experience and I will probably order from them again!

Date of experience: February 5, 2018
Amanda D. CUPSHE Rep
over a year old

Hey there!

Thanks so much for your awesome review on the site.
We appreciate it so much and we’re so glad you loved the swimsuit.
When you get some time, share where you are headed (vacation, awesome pool party, etc). Tag us on social media. We’d love to see how the look turned out.
Thanks again!
Cupshe

New York
1 review
0 helpful votes
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Loved the suit
February 6, 2018

I loved the suit and will buy more! Great quality for price and not too skimpy for a mom. 4'5" 130 athletic M size was great

Date of experience: February 5, 2018
Amanda D. CUPSHE Rep
over a year old

Oh, hey there!
Thanks so much for your awesome review on the site. Everyone at Cupshe feels very proud that you enjoy our service.
Thank you very much.
Cupshe

Missouri
1 review
2 helpful votes
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Cute swim suit!
February 5, 2018

Higher quality than expected and fit perfectly! I will definitely order again.

Order #******* Cupshe Glowing Up Floral Bikini Set - S / Multi-color

Date of experience: February 4, 2018
Amanda D. CUPSHE Rep
over a year old

Oh, hey there!
Thanks so much for your awesome review on the site. Everyone at Cupshe feels very proud that you enjoy our service.
Thank you very much.
Cupshe

Ohio
1 review
1 helpful vote
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I ordered one swimsuit and though it arrived in a timely manner, it did not fit very well as I am rather large-chested. I corresponded with * and she offered me a coupon for store credit for another free suit and stated that I would not have to return the old suit, which was helpful. However, the second swim suit did not fit my cleavage very well either so I can't wear that one either. All in all, the customer service was excellent but the suits did not fit so I will not be ordering from here again and I am out $25.00.

*Personal information redacted by admin

Date of experience: February 4, 2018
Amanda D. CUPSHE Rep
over a year old

Sorry to hear that. Each item has its own sizing chart on our site. You can refer to the chart to buy our items. You can also can contact out customer service to consult in the size recommendation. Our agent sent a new email to you. Please carefully check it.

California
1 review
1 helpful vote
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Easy
February 5, 2018

Great quality, great price, and great customer service. One suit did not fit and working with them was a breeze. I would highly recommend them. I was worried about ordering a suit I could not see and try in in person but I was happy I tired them out. And the price can't be beat. I have ordered 6 suits now so far.

Date of experience: February 4, 2018
Amanda D. CUPSHE Rep
over a year old

Hey there!

Thanks so much for your awesome review on the site.
We appreciate it so much and we’re so glad you loved the swimsuit.
When you get some time, share where you are headed (vacation, awesome pool party, etc). Tag us on social media. We’d love to see how the look turned out.
Thanks again!
Cupshe