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CUPSHEReviews 1,143

cupshe.com
chic, swimwear, resort womenAge 19-25, 26-45
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From the business

Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception, we've built an incredible community of women who move forward in confidence, comfort, and style.
From swimsuits to cover ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.


Clothing item from CUPSHEFashion apparel by CUPSHEMerchandise from CUPSHE clothing lineCUPSHE fashion product

Business Highlights

General

Year Founded: 2007
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $5.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $59

Returns

Return Policy: not free
Return Instructions: all returned products must be unworn, unwashed, and in their original condition with product tags and hygiene liners attached
Return Cost: $4.99 - $8.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, swimwear, resort
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 0X, 1X, 2X, 3X)

Customer Service

Support Channels: contact form, email, chat
Support Email: customercare@cupshe.com

Payment Options

Payment Methods: card payments, financing, PayPal
Buy Now Pay Later: Afterpay, Klarna

Membership Programs

Rewards Program: Active Junky, Rakuten, Mr. Rebates, TopCashback

How would you rate CUPSHE?
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CUPSHE Reviews Summary

Cupshe generally enjoys a positive reputation for its stylish swimwear and clothing options, with many customers praising the quality, fit, and fast delivery. The company's customer service is noted for being responsive and helpful, particularly regarding their flexible return policy. However, several customers express dissatisfaction with sizing inconsistencies, high return shipping costs, and challenges in resolving issues, leading to frustration. Overall, while Cupshe has attracted a loyal customer base due to its appealing products and service, concerns about return policies and product quality may deter potential buyers.

This summary is generated by AI, based on text from customer reviews

service
132
value
127
shipping
129
returns
117
quality
127
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Zealand
1 review
0 helpful votes
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Great business
November 22, 2018

Loved the service and loved the product. I'm a bit tall and have just had a baby so there isn't many styles that will suit me unfortunately. I'd love a one piece but they are too short in the body. So I'm just waiting until another beautiful high waisted two piece becomes available.

Date of experience: November 20, 2018
Amanda D. CUPSHE Rep
over a year old

Hi Tammy! Many thanks for your recognition of our suits and service. New arrivals are updated regularly. Keep an eye on our store. Wish you can get some you're into soon. Cheers!

Jamaica
1 review
0 helpful votes
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True to size
November 19, 2018

Excellent! Great quality and true to the size chart. Loved my purchase. Would totally order again and the shipping was on time.

Date of experience: November 18, 2018
Amanda D. CUPSHE Rep
over a year old

Hi, Sara! Many thanks for your recognition of our suits.To meet the demands of every customer is the goal of the whole Cupshe team. We'll keep working hard. Come back and see us soon. Cheers!

Alaska
1 review
0 helpful votes
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AMAZING
November 16, 2018

Fast shipping, great quality and price!

So great to have two new pieces that don't break the bank!

Date of experience: November 14, 2018
Amanda D. CUPSHE Rep
over a year old

Many thanks for your recognition of our suits. We do input a lot to provide all Cupshe customers of suits with a better cost performance and ensure every customer get packages within promised time limitation. Glad to know we hit the mark for you. Come back and see us soon.

California
1 review
0 helpful votes
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Great customer service
November 15, 2018

Bathing suit came in on time it's great quality but unfortunetly the bottom fit small so I had to return it. They have great customer service and make your returns super easy

Date of experience: November 14, 2018
Amanda D. CUPSHE Rep
over a year old

Hi Anali!Thank you for your review and recognition for our service. We’re sincerely sorry for the unsuitable suit. To meet different demands from our customers, Cupshe offers several options for return/exchange, to simplify/shorten the process. Gladly to know that works. We'll keep working hard. Come back and see us soon. Cheers!

Australia
1 review
0 helpful votes
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First purchase- was very supportive with returning, and selecting my correct size. All free of charge. And great quality products

Date of experience: November 11, 2018
Amanda D. CUPSHE Rep
over a year old

Hi, thank you for your review and recognition of our service and products. To meet the demands of every customer is the goal of the whole Cupshe team. We'll keep working hard. Come back and see us soon. Cheers!

Canada
1 review
0 helpful votes
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I purchased two beautiful swim suits but the one colour was not flattering on my skin tone, and when I inquire about exchanging it the agent told me to keep it and gave me a credit for a future purchase. I will be buying again and I've told my friends about it too.

Thanks for being so great!

Date of experience: November 7, 2018
Amanda D. CUPSHE Rep
over a year old

Hi, Marissa! Thank you for your review and feedback! The data helps us review and make our products better. Hope you can find more flattering suits next time. We will work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

France
1 review
0 helpful votes
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I ordered a swimsuit from here and it looked amazing on site but just not on me! Which is totally ok. The customer service to exchange it was simple and painless and made everything so easy. I even ordered another swimsuit just because I'm confident with this site. Great stuff!

Date of experience: November 5, 2018
Amanda D. CUPSHE Rep
over a year old

Hi, Ashley! Thanks for ordering from Cupshe. We regret that the first swimsuit is not suitable for you. Hope the second works. We work hard to meet customers' expectations, and glad to get your recognition for our return process. Cheers!

Kentucky
1 review
0 helpful votes
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Excellent product
November 3, 2018

The suits are amazing. Made well and I will purchase more in the future with photos! I'm 5 4in and 130lbs and ordered a size Medium in one suit and was slightly tight (I'm pear shaped) so the next suit I purchased I ordered a Large and I guess I'm in between sizes but still fits amazing!

Date of experience: November 1, 2018
Amanda D. CUPSHE Rep
over a year old

Hi, Elizabeth! Thank you for your awesome review and feedback! The data helps us review and make our products better. Trying to meet the needs of each customer is the direction of our efforts. Cupshe will always stick to it!

Montana
1 review
0 helpful votes
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Change of address
October 31, 2018

Excellent customer service. I realized I had entered my old address for my suit to be shipped to, within minutes of writing to ask if they could change it Sunny tracked it down and fixed it. 10/10 would recommend.

Date of experience: October 30, 2018
Amanda D. CUPSHE Rep
over a year old

Thanks for the awesome review! We promise that every customers emails will be responded in 24 hours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Canada
1 review
0 helpful votes
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Easy exchange
October 29, 2018

The bottoms were way too small but the top fit fine. It was such a cute suit and nice fabric. So I emailed customer service. They got back to me quickly even though it was the weekend. Instead of having to return the suit they said I could just keep it and offered me a coupon which was greater in value than the suit! By about $10. So I ended up buying a size up and thought, heck, why not buy one more suit!

Date of experience: October 28, 2018
Amanda D. CUPSHE Rep
over a year old

Thanks for the awesome review! Trying to meet the needs of each customer is the direction of our efforts. Cupshe will always stick to it!

Australia
1 review
0 helpful votes
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I was very impressed with the quality of the two swimsuits that I ordered. They arrived within about a week of ordering online and one fitted perfectly while the other wasn't a good fit. The return process was interesting but the company was very prompt with their replies and I ended up opting for a partial refund whilst keeping the swimsuit, which I plan to give as a gift.

Date of experience: October 27, 2018
Amanda D. CUPSHE Rep
over a year old

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Ohio
1 review
0 helpful votes
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This is the first time I have ever bought swimsuits online and it could not have gone much better. I purchased 5 and 3 fit perfect. The other 2, the bottoms fit but the tops did not. Returning is a little tricky, but they give you several return options and the customer service lady I was dealing with was extremely prompt, nice and very helpful explaining how it all works. I am sold with CupShe and will be buying more swimsuits from them in the future.

Date of experience: October 24, 2018
Amanda D. CUPSHE Rep
over a year old

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Canada
1 review
0 helpful votes
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I bought four new bathing suits from cupshe. They arrived within the 5-6 days as quoted. I was very impressed with the quality of the bathing suit as well as the fit for the price I paid. Only issue was as this was my first purchase, I was unfamiliar with the sizing. After trying them on found I had purchased the incorrect size. I sent an email to the cupshe team to inquire about how I could exchange to my correct size. They replied promptly, and advised they would provide a credit in the form of a promo to purchase all new suits in my correct size with no need to send the others back! What great customer service! Will defiantly be a continued customer! Thank you cupshe!

Date of experience: October 21, 2018
Amanda D. CUPSHE Rep
over a year old

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

District of Columbia
1 review
0 helpful votes
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Wonderful
October 22, 2018

Great swimsuit! This was my first time ordering- I'm very pleased with the options, product and quality of Cupshe

Date of experience: October 21, 2018
Amanda D. CUPSHE Rep
over a year old

Thanks so much for your love for Cupshe products! Trying to meet the needs of each customer is the direction of our efforts. Cupshe will always stick to it!

New York
1 review
0 helpful votes
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Amazing
October 22, 2018

Everything fits perfect and it looked fantastic! Definitely shopping here again! Highly recommend this for everybody

Date of experience: October 20, 2018
Amanda D. CUPSHE Rep
over a year old

Thanks so much for your love for Cupshe products! Trying to meet the needs of each customer is the direction of our efforts. Cupshe will always stick to it!

Canada
1 review
0 helpful votes
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According to the size chart I should be a medium. I checked out the amazon reviews and decided to order two XL's bathing suits. The fit perfectly and were exactly as pictured.
There customer services was excellent - they replied within 24 business hours when I had questions.
My order shipped in 3 business days and arrived to my house 24 hours later (West Coast).

Very happy with my order, I will recommend this site to friends, just remember to size up!

Date of experience: October 19, 2018
Amanda D. CUPSHE Rep
over a year old

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Australia
1 review
0 helpful votes
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Very happy
October 21, 2018

Excellent customer service. Quality products. I have become addicted and just can't stop ordering! I have thrown all my other swim suits away and only have cupshe now! Thank you

Date of experience: October 18, 2018
Amanda D. CUPSHE Rep
over a year old

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Missouri
1 review
0 helpful votes
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Best bikini ever
October 20, 2018

Cupshe is a brand I just got familiar with this year. I knew when I followed the page I wanted one of the bikinis. They are so intrizincly designer and cute I wanted one. I couldn't afford it. So I participated to win the challenge and I won. I will forever purchase cupshe bikinis!

Date of experience: October 18, 2018
Amanda D. CUPSHE Rep
over a year old

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Australia
1 review
0 helpful votes
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Great customer service
October 18, 2018

I ordered three bikinis, had an issue with sizing and the customer service was excellent. Prompt and helpful. The bikinis were true to the pictures and good quality as well :)

Date of experience: October 17, 2018
Amanda D. CUPSHE Rep
over a year old

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Florida
1 review
0 helpful votes
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Excellent
October 17, 2018

Very fast shipping and very cute swimsuits made me very staylish for the summer! Very reasonable priced made for a great shopping experience! Loved all the styles and colors & patterns you could pick from!

Date of experience: October 16, 2018
Amanda D. CUPSHE Rep
over a year old

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!