Crave, I cant begin to explain how much of a worthless piece of crap your app is. You have great shows but I cant watch them because your app doesnt work on my samsung tv. Either the sound doesnt work, the title bar wont disappear or in most cases the show or movie wont play. Get your lazy asses in gear and get your developers crackin on this. This app has been a steaming pile of $#*! for yearsssssss now.
I bought a monthly subscription while visiting my son in vancouver and it only allows me to watch when Im in canada. Should have made it clear that it is only available in canada and I would not have prepaid a subscription, super shaddy and unhappy with this service, why wouldn't you want to have access when travelling? Makes no sense...
Everytime i want to watch a show i select it and it goes back to the main page. I fight everytime to watch the selected show. I get tired and go to Netflix. It's just wayyyy to slow!
I see great potential, great selection. Please update your stream, or whatever you need to do to correct this.
I've had problem with Crave StarZ for along time and after alot of time spending calling and chatting, still nothing! And they only refund $5 for StarZ option event hough I told them I only watch Starz shows!
Also I should mention that 4 ads coming every 5minues! Unbelievable! You pay alot and you get technical problem, video play errors and a alot of ads! It's frustrating!
The only reason I kept it is becuase my favorite series is available only in Crave.
When I called to ask how to add Starz to my existing account. I was told, you can't. I have to pay for another year subscription than add the add ons I would like. I had already paid for a year subscription. So if I was to do what was asked I would be paying for two subscriptions plus add on, which come to over $350.00! I asked if this was right? He said "That is correct." He said you can pay for monthly instead. When I asked to speak to someone else because this doesn't seem right. I was declined. This doesn't seem right that I pay for a year already and have to pay again. When all I want is to do is add on. I feel this is just a way to scam me out of my money.
I really enjoyed Crave till now...
Used the free monthly trial, tried to pay a monthly subscription for COVID quarantine but because subscription was pending review, it went over the trial date and they automatically charged me for a year. The customer service is absolutely terrible as they were not willing to switch my annual membership to a monthly membership because of their mistake.
Also, there is NOT enough content to watch for a year. If you're looking to subscribe to a streaming provider, Netflix is the way to go.
Don't take the free trial! They will charge you. They did a one month free trial during the Covid-19 pandemic. They charged a bunch of people regardless. Its a scam in order to make money during the pandemic. Terrible!
I signed up for Crave, literally less than 1 hour ago. I wanted to watch a Halloween movie. Google listed this movie was available for streaming on Crave.ca. I proceeded to Crave to look up the movie, everything looked good. I signed up, went to the movie's page, started playing and the movie turns out to be in French. No other options, no other languages available. Nowhere during registration did I mention that I am selecting French as my language of choice.
There was no other option for English. I have no other option but to cancel. I realize there are other shows out there, but this first impression just ruined it for me.
Also, could not log in to my Crave account on Firefox browser (all adblockers disabled). But no problem with Microsoft Edge browser.
Very glitchy site.
I cancelled my subscription yesterday even though I was still paid up till the 15th. When I cancelled, it said that I would still have crave until my subscription was up. Well today I clicked on crave and it said I needed to subscribe to crave to watch the channel. I phoned crave and they told me it wasn't working because of maybe an update. I have had crave for over a year now and I have never had to jump through hoops to access crave. They have now lost me as a customer for good.
Everytime I go to watch my show on my MacBook I get an error code of (these are numbers but this site has blocked them out) *******. I can barley get through 30 seconds of a show before I get this error and it won't play my show. I've tried several things to fix it and I'm not one to write a review but out of all my streaming services I'm extremely dissatisfied with crave. I will be cancelling my subscription after I'm done watching my show (I am able to watch on my Roku tv) but even with my tv I had issues. I would be watching my show then it told me to sign in again, so I did and it said my password was incorrect. I put my password in several more times as I know that's my password then I finally gave up and hit forget password and created a new one. For $#*!s and gigs I put my old password in as I'm creating a new one and it tells me I can't make my new password the same as my old one… so if the old one was my password why does it work. I don't know but overall very unimpressed.
Started out with the one year plan on the original crave. No restrictions. Started to watch GOT and when we got to the last season it said we needed to add HBO and movies. Of course I was hooked on the series, so upgraded for 9.99 a month. Today went to watch the newest season of Power and SURPRISE! We need to add Starz for another 5.99 a month. When t f will this end? What's next?
Very frustrating. Can't imagine they aren't losing subscribers. They just lost this one for sure.
The video player layout is terrible, the system is not set up for marathon as there's no next option and if I wanted to deal with constant lagging, constant buffering and out of sync audio I wouldn't be paying for a service, I'd just stream it. The moment Game of Thrones is done I'm canceling my subscription, this is amateur $#*!
Although I purchased through my Apple TV - I could not get it to actually show on my apple TV. I could log in on my computer and watch but I didn't purchase it to watch on my laptop. When you contact customer service they make you jump through hoops, send screenshots to prove this and that and then in the end it still doesn't work.
There's an issue connecting through the Apple TV - I get it. Apple is annoying, I wouldn't want to try to business with them either - but don't say it works when it clearly doesn't.
I've cancelled my subscription, I won't be back, and I'll make sure everyone know not to bother.
Avoid at all cost, because it will cost you whether you like it or not. It's like their motto.
Save yourself the trouble, of residual trouble, and get Amazon prime or Netflix or Hulu, or the likes of a free one TUBI.
Called on January 1st, 2020, as they have without my consent taken an annual subscription fee (that I have cancelled twice in 2019), and when I called (multiple times, no return calls whatsoever, and on "JANUARY frigging 1st") they promised me that I will not be able to get the money back that they have made a mistake on (With many excuses and repeat words of terms and etc. that has nothing to do with the situation).
I subscribe to TMN & HBO and now have to use crave tv to watch online. I never thought id say this about anything, but Crave is worse than the TMNGo site! It logs you out after every episode and when you log back in, it starts you off at episode 1 again. Also, you have to visit multiple pages that load super slowly in order to log in; even their homepage takes about a minute of loading before you can search or click on anything. Other than that, the shows are pretty good... I just wish it weren't so hard to actually watch them.
You $#*!in idiots I just wrote the reasons why I hate crave and you force me to sign up in order that my complain goes thru then you ask me to review again Did my complain go thru? I have crave, it sucks why am I watching 1 hr shows sitcoms comedy or some biography of someone It was way way better when it was called MTV. Crave should be all about movies simple as that I can watch comedies in comedy channels For the money I pay I am NOT getting the benefit for these channels Maybe I should cancel. Crave and move to super channel.
I've tried Netflix, Prime, Disney+, Apple TV and Crave so far and I believe the worst one so far is Crave.
I started with the basic plan and their TV app was almost useless with the basic plan. It kept buffering and I had to click on back and play the show again (needless to say that I had to watch like 5 minutes of ads whenever this happened which was like every 10 minutes).
Apart from it, I decided to improve my membership to Standard and even after 3 days have passed from the day that I was charged, the highest available resolution to me was still 720. So, I contacted their support and after not being able to troubleshoot my problem, I asked to cancel my plan and get a refund and they said that it's not possible to give a refund.
Very disappointing.
I pay for crave TV and I have issues logging on more times then not, Of course Bell does nothing to fix or compensate me I am canceling at the end of the moth contract. Don't get anything through bell you will get cheted
After dealing with Bell in the past, they will never get another cent out of me. Not surprised they have crave charging double everyone else.
I subscribed only for HBO, however I quickly returned to torrenting since it was both faster and higher quality. I wish there was another option in Canada, as I want to support the shows.
Specifically, I get buffering issues at 720p (maximum available quality for streaming on computers) while on Netflix I can stream at 1080p or more with absolutely no buffering problems.
The site is slow and over-engineered. The Android app requires frequent force-quitting and is full of bugs. It always feels like a huge hassle to open up Crave TV, to the point where I often change my mind and opt to do something more productive instead.
Just now, I tried to watch The Wire, and it told me I couldn't watch it because of parental controls. I am the only person on the account, and have never touched the parental controls. After calling tech support, it turned out I had to log out and then log back in again. 30 minutes later, I'm here writing this review instead of watching The Wire.
Answer: I would not recommend getting CraveTV. Their customer support and technical support as well as quality is not upto the mark to compete with other service providers.
Answer: Because they only offer the absolute bare minimum for a streaming service, I suspect the ONLY reason it has lots of subscribers because crave seems to offer more rare shows, but for a bigger price mind you.
Answer: Not unless you want to rip all your hair out. Crave has serious streaming problems and mostly you cannot watch it. And if you can the sound is all tinny and canny.
Answer: Absolutely agreed. 100%. Also, they have the worst customer service I have ever experienced. Never give your payment information to ANY Bell Media company, because they will screw you. Contact the BBB to make a complaint.
Answer: You can't! In the settings online, there is an option, but it doesn't carry over to whatever streaming device you're using it with. Incompetent morons, owned and operated by Canada's leading internet service provider. And Bell Media wonder why people don't like them. My sister has a theory... that Bell keeps their website design backward and out of sync with current progress, so they have an excuse to charge you extra money for their incompetence.
Cravetv.ca has a rating of 1.1 stars from 466 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cravetv.ca most frequently mention customer service, credit card and bell media. Cravetv.ca ranks 331st among TV Shows sites.