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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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As previous order, spot on. Top quality. As previous order, spot on. Top quality.
Hey Ross! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have received the parcels but not open to check them as I didn't want to get them dusty I was goin to check them out at the job bug overall the service was good, easy
Hey Darren! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very pleased with all items I've had over the last couple of years
Hey Christine! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
First time ordering from this company after lots of research. Loved the great communication, the fact you get an email template showing your canopy in detail before they make it. Once confirmed the delivery was quicker than expected. Then there's the quantity, well than exceeded all expectations. Very good quality, made to an exceptional standard. Truly delighted with our purchase. Highly recommended 👌
Hey Catherine! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Fred! We are delighted to hear that you are pleased with our product and it's fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy process and guide through ordering. I was kept up to date with the processing of the order.
They were well packed so there were no issue with transits and delivery.
I am really happy with the vinyl curtains, they look great and are of excellent quality.
Hey Lesley! We are delighted to hear that you are pleased with your overall experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy process and guide through ordering
Hey Martin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Site easy to use product delivered as stated, I've ordered two more
Hey Brian! We are delighted to hear that you are pleased with our product and ordering experience. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Order was dealt with promptly but quality of product is poor.
Material was like a ground sheet for a tent.
Hey Dan,
Thank you for sharing your feedback. We will definitely take this as an opportunity to improve and will address it with our team. However, we have provided the material as per your specifications. If you have any additional questions or need further assistance in the future, please feel free to reach out to us. We're here to help and ensure you have a positive experience with us!
Hey Jan! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I initially ordered a product but the customer services suggested a better product. I am very happy with the table cover I got.
Hey Alina! We are delighted to hear that you are pleased with our product and has a positive ordering experience. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Wonderful service from start to finish. Easy to use website and product delivered very promptly. Thank you Covers & All UK.
Hey Georgina! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
.Straightforward and higher quality than other suppliers.
Hey George! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Third time I have ordered from Covers & All and this time was even better than the first two Product was delivered reasonably quickly and very happy with the quality and dimensions of the end product received.
Hey Bob! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Really good quality and very reasonably priced. In hindsight I should have ordered larger covers as my pillows didn't quite fit, so will be placing another order.
Hey Christine! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the new order, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Did exactly what they said they would at good price point. Fits well and have recommended to friends. Efficient delivery.
Hey Antonia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Neil! Thank you for your recommendation. We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The material is very terrible and uncomfortable to use my head keeps sliding down while I am sleeping and it makes me hot as well
Hey Adenike,
Thank you for sharing your feedback. We will certainly address this with our team as an opportunity for improvement. Your satisfaction is our highest priority. If you have any further questions or require assistance in the future, please don't hesitate to contact us. We're here to assist you and ensure that your experience with us remains positive!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hey Darren! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!