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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very pleased with the quality of the cover for my composter box that I made myself. Will keep it all dry over the winter months. Very easy to use website with easy measuring facility. Arrived on time.
Hey Sue! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great quality product great price and delivered in a reasonable time scale.
Would use again
Hello! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great service and the quality of the finished product is excellent. I would definitely recommend using Cover & All.
Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Why do companies always make you fill out a survey? If there is a problem I will tell you! If the service was exceptional, I will tell you! I don't want to fill out a survey for every single product that I buy!
Hi,
Thank you for your feedback! We understand that surveys can sometimes feel repetitive, but they help us identify areas where we can improve. Your experience and insights are very important to us, and we always appreciate direct feedback too. If you ever encounter an issue, feel free to reach out to us directly, and we'll be happy to assist. Your satisfaction is our priority, and we're always working to make things better for you!
Website easy to navigate, enabling the appropriate design of chair to be chosen. Measuring instructions helpful and the covers received were well made and represented good value.
Dear Customer! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Initially a bit sceptical but experience was excellent, believe product is made in India, the fact I could specify the dimensions helped in selection process
All fine as ordered, though it would have been helpful to have a cord to go all the way round the firepit through the eyes specifically put into the cover
Hey Richard! Thank you for your feedback! We’re glad to hear that everything was as ordered with your firepit cover. We appreciate your suggestion regarding a cord to go all the way around through the eyelets. Your input is valuable to us, and we’ll share it with our respective team to explore potential improvements. If you need any further assistance or have any other questions, feel free to reach out. We’re here to help!
Delivered punctually as ordered.
We only needed the front blinds replacing, but are now tempted to replace the other 3 sides.
Hey Michael! Thank you for sharing your feedback! We're glad to hear that your gazebo blinds were delivered punctually and met your expectations. It's great to know that you're considering replacing the other three sides as well! If you decide to move forward with replacing the additional sides, feel free to reach out, and we’ll be happy to assist with your order. Thanks again, and we look forward to helping you with any future needs!
Really very nice table cover of better quality than i was expecting for the price
Hey David! We are delighted to hear that you are pleased with our product quality and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good information on website as to measurements required - prompt service and delivery ahead of schedule.
Hey Adrian! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am very pleased with the service and product. Very good communication before items went for production.
Hey Ian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
First class from order to delivery product was perfect fit well made easily fitted looks great
Hey Leonard! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Reasonably straight forward to order, did stumble a little with the payment process but overall was OK.
Hey Brian! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
A high quality product. Fitted according to my measurements perfectly. Quick service, Highly recommend.
Hey Elisa! We are delighted to hear that you are pleased with your product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Had problems ordering on the app, but received message soon after " saying thanks for update will look into it"
Hey Sandra! Thank you for sharing your experience with us! We're glad to hear that, despite the initial difficulties with the app, we were able to follow up quickly and assist you. We appreciate your patience, and if you encounter any further issues or need assistance in the future, feel free to reach out. We’re here to help!
Good instructions on providing measurements. Was a little confused if they would have zips or not so did not click on zipper section but they still came with zips so very happy
Hey Julie! Thank you for your kind words and for sharing your experience with us! We're thrilled to hear that you're happy with the made to measure covers and the quick delivery. It's also great to know that the zippers were a pleasant surprise and worked out well for you. We strive to provide clear instructions for measurements, and we appreciate your feedback on this. If you ever have any questions in the future, feel free to reach out. We look forward to serving you again soon!
The ordering process and response from company was good. But we did not realise until too late that the widgets were not included as standard. The tarps arrived when promised but one of the three sheets was wrong size.
Hi Joanne! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
The fact that covers & all made the bags to my own dimensions meant that the cushions fitted perfectly
I would recommend them to anyone
Hey Dave! Thank you for your recommendation. We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Unusual shaped bench. Covers & All sent detailed technical drawings & thoroughly checked information before moving the cover to production. On arrival the cover fit perfectly. Very happy & great quality product & service.
Hello! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Gavin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!