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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Great thanks. Easy to use website, reasonable prices. This heavy duty cover will protect our table during the winter months.
Perfect fit great material will definitely use them again the material has proved to be water resistant
Hey Irene! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again.
Good feedback and involvement in the process for construction of a custom BBQ grill cover. Lots of questions asked of me to ensure that it was right first time.
Hey Robert! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Absolutely brilliant, cover as described and quick delivery
Hey Alex! We are delighted to hear that you are pleased with our product and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The ordering process & information was easy & clear. The covers (so far) look great & are doing a good job of keeping the storage containers dry.
Hey Julie! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The team contacted me several times with detailed drawings to ensure all measurements were correct and suggested alterations to ensure the item fitted perfectly. Very impressive attention to detail.
Hey Lisa! Thank you for your wonderful feedback! We’re delighted to hear that our team’s diligence and attention to detail left a positive impression. Ensuring that your order is perfect is always our goal, and we’re glad we could help make sure everything fits just right. If you have any further questions or need assistance, feel free to reach out. We’re always here to help!
They fit nicely - only thing to comment on was that although they was sent in a cilindric carton, the curtains were folded, not rolled up, so they are creased even a couple of weeks after installation
Hey Cristian! Thank you for your feedback! We’re glad to hear that the fit of your curtains is good. We do apologize for the creases caused by folding during shipping. Typically, the material should smooth out over time, but if the issue persists, please feel free to contact us, and we’d be happy to assist with any recommendations. We appreciate your understanding and are here if you need further help!
Good service and quality of item… just a bit disappointed that the strong elastic used makes it very difficult and time consuming to get it over the item. Maybe a tolerance could have been made in the overall size or a less stronger elastic used.
Hey David! Thank you for your feedback! We're glad to hear that you're satisfied with the service and quality of the mixer cover. We apologize for any inconvenience caused by the tightness of the elastic. Your suggestion for more tolerance in the sizing or using a less strong elastic is greatly appreciated, and we’ll take it into consideration for future improvements. If you have any further concerns or need assistance, feel free to reach out. We're always here to help!
The product was delayed because of my own fault, everything on the sites end was prompt and well produced once I realised my mistake.
Hey Padraig! Thank you for your feedback! We’re glad to hear that you’re pleased with the product and that everything went smoothly once the issue was resolved. We appreciate your understanding and are always here to provide prompt service. If you need any further assistance, don’t hesitate to reach out. We’re happy to help!
Some of my previous Covers & All outdoor cushions had been damaged so I ordered replacements. They came within 1 week from India to UK, outstanding quality and great price once again. Only issue is that the Charcoal Grey coloured material used now is not the same as it was 3 years ago, but that was kind of expected.
Hey Douglas! Thank you for your kind words! We're thrilled to hear that you're satisfied with the quality and service of your outdoor cushion covers, and we appreciate your continued trust in us. It’s great to know that your order arrived promptly. We apologize for the slight difference in the Charcoal Grey material compared to your previous order. Material updates can happen over time, but we're glad the overall quality met your expectations. If you need further assistance or have any questions, please don't hesitate to reach out. We’re always here to help!
Measuring the table and inputting the details was quick and easy. Cover & All kept me updated on every step of the progress.
Hey Graham! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The service I have received from Cover and All had been excellent. All product I have bordered have fitted perfectly and have been of excellent quality.
Hey Heidi! Thank you for your wonderful feedback! We’re delighted to hear that you’ve received excellent service from us and that all your products have fitted perfectly while meeting your quality expectations. Your satisfaction is our top priority! If you need any assistance or have more projects in mind, please feel free to reach out. We’re here to help!
Was a bit sceptical when I saw they were coming from India, but they arrived sooner than expected and appear to be of good quality.
Hey Steve! Thank you for sharing your experience with us! We understand your initial hesitation, but we're glad to hear that your order arrived sooner than expected and met your quality expectations. We aim to deliver not just great products but also a reliable and timely service. If you need anything in the future, feel free to reach out. We're here to assist!
Really like the fact that it is made to measure and very good quality. Expensive but hopefully it will protect very well and last. If the case happy to order for the rest of garden furniture and BBQS.
Hey Madeleine! Thank you for sharing your feedback with us! We're delighted to hear that you're pleased with the quality and the made-to-measure aspect of your order. We take great pride in providing products that are durable and offer excellent protection. If you need any assistance or have any query please feel free to reach out anytime.
Having an unusual shaped bench I was a bit wary about ordering a tailor made cover. However, from start to finish this has proved to be a quality company supplying a quality product. Communications were excellent, delivery was on time, the cover was well packed and labelled. I can honestly say that Cover & All is one of, if not the best, company I have had dealings with.
Hey John! Thank you for taking the time to share your experience! We’re so glad to hear that your custom-made cover for the three-seater bench turned out just as expected. It’s always our goal to provide quality products and service, and we're delighted that the process from ordering to delivery was smooth for you. Your kind words mean a lot to us, and we’re honored to be considered one of the best companies you’ve dealt with. If you ever need further assistance or more covers, we’ll be here to help!
Arrived earlier than expected. Plenty of extra material to go down the sides a little.
Will have to wait and see how the wire tensioner holds, but have used some ratchet straps to stop lifting in the wind.
Hey Sandra! Thank you for your feedback! We're thrilled to hear that your order arrived earlier than expected and that you found it to be good value for money. It's great that you have extra material for added coverage. We hope the wire tensioner performs well for you, and using ratchet straps is a smart solution for wind stability. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
Really easy website. Ability to upload a photo to help with ensuring you are getting the correct product. Quick delivery too.
Hey Susan! We are delighted to hear that you are pleased with our product, website and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We were unable to find a ready made chair cover in the correct size for our chairs so we were delighted to come across 'Covers&all'. The covers are made from a good quality waterproof material. They fit really well and look very smart. The straps are well made and should do the job of keeping the covers in place over the winter.
Hi Susan!Thank you for your feedback! We're sure that these covers will turn out to be a perfect fit. If you have any issues with the sizing or fabric once you receive them, just let us know. We’re always here to help.
The product is of excellent quality, although did not come with fittings. Customer services very difficult to understand, so reverted to emails for comms.
Hello Ian, thank you for your feedback. We're pleased to hear you're happy with the product quality. However, we apologize for the difficulty you experienced in communicating with our representatives. If this happens again, please feel free to request a supervisor. Your feedback is important to us, and we will certainly take it into consideration to improve the customer experience.
Measurements are just right and while experience very straight forward!
Hey Joanne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Stuart! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!