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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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A cover to cover a heat exchange on a swimming pool, works well.
Hey Edward! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very, very happy, no issues, excellent service. Great quality product, easy to install
Hey Stephen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The item arrived in the timeframe advised and is high quality
Hey Rachel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am very happy with the quality of the item, delivery and service. Very easy friendly website experience. Unfortunately the packaging could have been better as the tarpaulin arrived all bended and wrinkled.
Hey Massimo! We are delighted to hear that you are pleased with our product. Please raise a ticket from your account using the 'Help and Support' option for any product issues. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Straight forward and as described. Quick delivery- within timescale quoted.
Hey Karen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Jenny! We are delighted to hear that you are pleased with our website and custom options we offer. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am really pleased with my bespoke table cover. It fits our oval table well, seems well made and was delivered in the promised timescale.
Hey Andrew! We are delighted to hear that you are pleased with our product an delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I found this company on line having already looked at majors such as B&Q but they didnt offer a custom fit which I needed.
Hey Tony! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good cushions, good support. Would recommend as can customise and they check you are happy with what you order before making
Hey Heather! We are delighted to hear that you are pleased with your ordering experience so far. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good - items suited request appropriately, fast turnaround
Hey Jason! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good quality, fast delivery, excellent product A++++++++++++++++++++++++
Hey Sarah! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The cover is excellent. High quality materials and very well made. But the real 5 stars go to the design team. I have an unusually shaped pizza oven and the team to a lot of care to make sure the measurements were correct - checking and sending their specs many times - to ensure it fitted well. Brilliant!
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you're happy with the high-quality cover and especially with the efforts of our design team. We understand how important it is to get those measurements just right, especially for an unusually shaped item like a pizza oven, so we're glad our team's attention to detail helped ensure a perfect fit. If you need any assistance in the future, feel free to reach out. We’d love to work with you again!
Excellent product! Extremely durable and well made, would recommend
Hey Edward! We are delighted to hear that you are pleased with our product durability and well made. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I wanted a cover to protect my new barbecue from the winter weather. The BBQ is a difficult shape. The staff were assiduous in ensuring that all the measurements were correct. The result is excellent.
Hey Anne! Thank you for sharing your experience! We’re delighted to hear that our team was diligent in ensuring the correct measurements for your barbecue cover. It’s great to know that it fits excellently and provides the protection you need for the winter weather. If you have any more projects or questions in the future, don’t hesitate to reach out. We’re always here to help!
Good ordering system - let's wait and see with final product. Team helped me ahead of production as I'd sent in the wrong dimensions - nothing was too much trouble. Brilliant outcome!
We're very impressed with the company. The website is easy to use and visually appealing, and the products high quality at fair prices. Huge range of products available too.
Great thanks. Easy to use website, reasonable prices. This heavy duty cover will protect our table during the winter months.
Hey Stuart! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Perfect fit great material will definitely use them again the material has proved to be water resistant
Hey Irene! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again.
Good feedback and involvement in the process for construction of a custom BBQ grill cover. Lots of questions asked of me to ensure that it was right first time.
Hey Robert! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Neil! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!