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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Ordering was easy and I was kept informed of the process throughout
Professional level of service - Quick response. My order was accepted and actioned within 10 days which was a great surprise.
Hey Valerie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I've had several of these from different manufacturers. They've usually lasted a couple of years before perishing due to sunlight and ripping to shreds at the first sign of wind. I'm hopeful these will last a little longer.
Hey Neville! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was very nervous about sending in the correct measurements. The instructions were easy and everything fits perfectly.
Hey Adam! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Measuring instructions very clear; ordering easy and clear. Emails to let me know when cover was being produced, posted etc. Covers may initially seem expensive but over 3-5 years will be cheaper than most of the others on the market. Highly recommend!
Hey Jan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
So good ordered more covers for garden furniture as overall experience excellent
Hey Sharon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Simple easy order process, ordered a tarpaulin to cover the front of my wood store, turned up after 5 days which was about what I was expecting, initial thoughts are it will do the job fine.
Perhaps they could have explained better that their webbing option would help strengthen the eyelets, which in hindsight I should have gone for - but perhaps I just want paying attention. Overall, I would use them again without any doubt.
Excellent ordering process with clear instructions for the sizing, which you can't get wrong. Great choice of colours, and fixings for the bottom of the covers.
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordering was quick simple and painless. Good quality and substantial covers, look like they will be durable too, time will tell. Quick delivery from India too, and great communication.
We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Good experience and after sales service good. Hope it is weatherproof enough for the English climate changes.
Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Sent my pictures and measurements, I was contacted several times to check and confirm, Covers & all UK pointed out a possible issue with something on the bench cover I had not considered, after sending more photos and an extra measurement we came up with a suitable design. Once the covers were ready to send it was very easy to track and everything fitted really well. I am sure they will last longer than the furniture.
Hey Denise! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Was a bit apprehensive of ordering online but easy to input sizes once you figure out to use back button otherwise end up having to redo options.
Tracking link gave me different information to carriers own app so a bit confusing but arrived safely earlier than expected
Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent from placing the order to receiving the product, perfectly cut to our specified size and rolls up easily.
Hey Elizabeth! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Perfect size and design. I like the handle and vent details thanks
Hey Catherine! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Faultless experience with Covers & All. They've been super accommodating and patient throughout the process. Product itself was fantastic too
Hey Deepak! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order online and quick delivery thanks! Cover is well made and totally met expectations.
Hey Andy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good service good product, very fast delivery and it was exactly what i ordered
Hey George! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good guidance on how to measure and order. Easy to order online and updates given as to progress if the order.
Hey Lorraine! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Product is excellent quality and customer service is also excellent as they contacted me with a better suggestion rather than just processing the order. Very proactive
Hey Jeninne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The website was easy to navigate and explains very clearly how to measure each dimension.
Did feel a bit nervous and hoped I had measured correctly, but item arrived and fitted perfectly. Great quality product and would certainly buy again
Table cover is a perfect fit but chair covers are too large. They will suffice but won't order again
Hello Fiona, we apologize for any inconvenience caused. We’re pleased to hear that you’re satisfied with the table cover, but we’re sorry to learn of your disappointment with the chair cover. The order was processed according to the dimensions provided, with the standard leeway as outlined on our website. However, if you have any concerns, please don’t hesitate to reach out to our customer support team via call or chat.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!