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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,482
value
72
shipping
73
quality
13,048
This company responds to reviews on average within 0 days

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14,192 reviews

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GB
1 review
0 helpful votes
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Oval Table cover
November 7, 2024

Ordering was easy and I was kept informed of the process throughout

Date of experience: October 27, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Good Quality
November 7, 2024

Professional level of service - Quick response. My order was accepted and actioned within 10 days which was a great surprise.

Date of experience: October 27, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

Hey Valerie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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I've had several of these from different manufacturers. They've usually lasted a couple of years before perishing due to sunlight and ripping to shreds at the first sign of wind. I'm hopeful these will last a little longer.

Date of experience: October 27, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

Hey Neville! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Needed a cover that works.
November 6, 2024

I was very nervous about sending in the correct measurements. The instructions were easy and everything fits perfectly.

Date of experience: October 27, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

Hey Adam! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Super service, super cover
November 6, 2024

Measuring instructions very clear; ordering easy and clear. Emails to let me know when cover was being produced, posted etc. Covers may initially seem expensive but over 3-5 years will be cheaper than most of the others on the market. Highly recommend!

Date of experience: October 27, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

Hey Jan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Jamaica
1 review
0 helpful votes
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Good overall experience
November 6, 2024

So good ordered more covers for garden furniture as overall experience excellent

Date of experience: October 27, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

Hey Sharon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
1 helpful vote
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Tarpaulin cover
November 6, 2024

Simple easy order process, ordered a tarpaulin to cover the front of my wood store, turned up after 5 days which was about what I was expecting, initial thoughts are it will do the job fine.
Perhaps they could have explained better that their webbing option would help strengthen the eyelets, which in hindsight I should have gone for - but perhaps I just want paying attention. Overall, I would use them again without any doubt.

Date of experience: October 27, 2024
GB
1 review
0 helpful votes
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Easy to order
November 6, 2024

Excellent ordering process with clear instructions for the sizing, which you can't get wrong. Great choice of colours, and fixings for the bottom of the covers.

Date of experience: October 27, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Very Happy
November 6, 2024

Ordering was quick simple and painless. Good quality and substantial covers, look like they will be durable too, time will tell. Quick delivery from India too, and great communication.

Date of experience: October 27, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

GB
1 review
0 helpful votes
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Patio Seat covers
November 6, 2024

Good experience and after sales service good. Hope it is weatherproof enough for the English climate changes.

Date of experience: October 27, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Good service and quality
November 6, 2024

Sent my pictures and measurements, I was contacted several times to check and confirm, Covers & all UK pointed out a possible issue with something on the bench cover I had not considered, after sending more photos and an extra measurement we came up with a suitable design. Once the covers were ready to send it was very easy to track and everything fitted really well. I am sure they will last longer than the furniture.

Date of experience: October 27, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

Hey Denise! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Was a bit apprehensive of ordering online but easy to input sizes once you figure out to use back button otherwise end up having to redo options.
Tracking link gave me different information to carriers own app so a bit confusing but arrived safely earlier than expected

Date of experience: October 27, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Tarpaulin
November 6, 2024

Excellent from placing the order to receiving the product, perfectly cut to our specified size and rolls up easily.

Date of experience: October 27, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

Hey Elizabeth! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Perfect
November 6, 2024

Perfect size and design. I like the handle and vent details thanks

Date of experience: October 27, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

Hey Catherine! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Spain
1 review
0 helpful votes
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Brilliant Product, Brilliant service
November 6, 2024

Faultless experience with Covers & All. They've been super accommodating and patient throughout the process. Product itself was fantastic too

Date of experience: October 27, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

Hey Deepak! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Cover made to order
November 6, 2024

Easy to order online and quick delivery thanks! Cover is well made and totally met expectations.

Date of experience: October 27, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

Hey Andy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Absolutely perfect
November 5, 2024

Good service good product, very fast delivery and it was exactly what i ordered

Date of experience: October 26, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

Hey George! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Good service
November 5, 2024

Good guidance on how to measure and order. Easy to order online and updates given as to progress if the order.

Date of experience: October 26, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

Hey Lorraine! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Excellent quality products
November 5, 2024
Updated review

Product is excellent quality and customer service is also excellent as they contacted me with a better suggestion rather than just processing the order. Very proactive

Date of experience: October 26, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

Hey Jeninne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to do business with
March 4, 2024
Previous review

The website was easy to navigate and explains very clearly how to measure each dimension.
Did feel a bit nervous and hoped I had measured correctly, but item arrived and fitted perfectly. Great quality product and would certainly buy again

Date of experience: March 4, 2024
GB
1 review
0 helpful votes
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Garden Furniture Covers
November 5, 2024
Updated review

Table cover is a perfect fit but chair covers are too large. They will suffice but won't order again

Date of experience: October 26, 2024
Veeni M. β€” Cover & All UK Rep
11 months ago

Hello Fiona, we apologize for any inconvenience caused. We’re pleased to hear that you’re satisfied with the table cover, but we’re sorry to learn of your disappointment with the chair cover. The order was processed according to the dimensions provided, with the standard leeway as outlined on our website. However, if you have any concerns, please don’t hesitate to reach out to our customer support team via call or chat.


Good product choice
October 17, 2024
Previous review

Good product choice

Date of experience: October 7, 2024