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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,524
value
72
shipping
73
quality
13,248
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14,792 reviews

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GB
1 review
0 helpful votes
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Highly Recommend
April 29, 2021

C&All went above and beyond to ensure that what I ordered was exactly what I needed. Plans were updated 4-5 times to get a clear blueprint. End result is excellent. Cover fits perfectly

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Patio furniture seat covers
April 29, 2021

The covers seem good quality and arrived as promised, would recommend to others.

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Very pleased
April 29, 2021

I was worried having had a custom made cover for my outdoor furniture as it was quite a lot of money so if it didn't fit I wouldn't be able to return. However although delivery was delayed by one week, the cover fitted perfectly and is well made. Very pleased.

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Garden furniture covers
April 29, 2021

I purchased three made to order covers for a garden table and two bench seats in the autumn of 2020. I was so pleased that I ordered more, one for another bench seat I had just finished building and one for a parasol. Very happy with the products.

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Premium covers!
April 29, 2021

Ordered covers to replace my outside furniture cushions. Other than being delivered one week later than stated they are fantastic! Very impressed with the workmanship and quality. Time is the real test of course but very happy with my new cushion covers

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Not bad - but not great!
April 29, 2021

The ordering system online was confusing - and I fluffed up the measurements - i. E. ordered a bigger top section on the curtains than I needed. However it worked out, as we had to trim the top and overall the effect was better than using the eyelets.

However... there were 3 outdoor curtains in a row, with a central clear window - and NONE of them matched up! The eyelets were not in the same place and the clear windows were at least 1" out. ALSO they were not cut straight! So to make sure they hang straight - the windows are wonky... quite obviously.
The price was good - but this is why - the quality is far from satisfactory. However, seeing as they come from India, we cannot return them without huge expense, so we have made it work as best we could.

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Better than expected.
April 29, 2021

After a brief online search to buy a cover for our new fountain, we accepted we would need to have one made to measure.
The website is easy to navigate.
Once your request is sent with measurements, material choice, colour choice and photo of item to be covered, the company will add 1 to 2 cm to the dimensions so the cover will fit properly.
A few days later you will be sent an image of your request, with measurements, to ensure your order has been received correctly.
A date will be notified to you when your item will be delivered. Ours arrived earlier than expected.
We agreed that the material is of excellent quality, well made and fits perfectly.

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Late supplying
April 29, 2021
Updated review

Covers did not arrive when they said they would and when queried told the first set made had not passed quality control and I should be glad they were checked and sent back to be remade

Date of experience: April 29, 2021

Very good
March 28, 2021
Previous review

Very good

Date of experience: March 28, 2021
GB
1 review
0 helpful votes
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Awful colour
May 29, 2021

I ordered grey and colour is more green, contacted company on numerous occasions and no reply

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Easy to place orders and good instructions on measurements

Date of experience: April 29, 2021

Easy to place orders and good instructions on measurements
April 19, 2021
Previous review

Easy to place orders and good instructions on measurements

Date of experience: April 19, 2021
GB
1 review
0 helpful votes
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Excellent Service
April 29, 2021
Updated review

I ordered some chair covers for my garden set. They were in three sections and Cover & All UK did everything to make sure I got what I needed and I am thrilled with the results. The quality and attention to detail is excellent. It's not a quick turnaround but worth that extra wait.

Date of experience: April 29, 2021

Easy to order
April 3, 2021
Previous review

Easy to order

Date of experience: April 3, 2021
GB
1 review
0 helpful votes
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Very very happy
April 29, 2021

Covers beautifully made and fit my outside sofa cushions perfectly. Delivery was when they said. Will definitely buy from them again.

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Cover for garden chairs
April 29, 2021

Easy to use website got what we ordered excellent quality product

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Excellent
April 28, 2021

Easy to follow and place an order. Good choice of materials and options. Have received our cover for our garden table and chairs and fits well.

Date of experience: April 28, 2021
GB
1 review
0 helpful votes
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Quality products
April 28, 2021

Loved the seat covers, the quality is really good and they are rain proof which has been tested with the British weather. Easy to order but the lack of delivery time was a let down as the estimated date was passed by nearly two weeks and no updates.
Would recommend.

Date of experience: April 28, 2021
India
1 review
0 helpful votes
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A perfect, bespoke cover
April 28, 2021
Updated review

Amazing. The website was very easy and simple to use. The cover was made to measure! Thank you.

Date of experience: April 28, 2021

Amazing
April 11, 2021
Previous review

Amazing. Very easy and simple to use.

Date of experience: April 11, 2021
GB
1 review
0 helpful votes
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Pegola curtain/blind
April 28, 2021
Updated review

Simple to use web site, helpful response to emails sent, very good customer service

Date of experience: April 28, 2021

Simple to use web site, helpful response to emails...
March 27, 2021
Previous review

Simple to use web site, helpful response to emails sent, very good customer service

Date of experience: March 27, 2021
GB
1 review
0 helpful votes
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C D GRIMWOOD & SONS
April 28, 2021

Easy ordering, had a bespoke cover made, it came quicker than expected and is perfect.

Date of experience: April 28, 2021
GB
1 review
0 helpful votes
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Patio chair covers
April 28, 2021
Updated review

Ordering was easy, phone call to ask if sample of extra fabric available answered positively and in a friendly manner. Will let you know about delivery service and quality of custom cushion covers.

Now received - covers are really good and fit perfectly. Would have been 5 stars but delivery was delayed by a week.

Date of experience: April 28, 2021

Ordering was easy, phone call to ask if sample of extra...
April 6, 2021
Previous review

Ordering was easy, phone call to ask if sample of extra fabric available answered positively and in a friendly manner. Will let you know about delivery service and quality of custom cushion covers.

Date of experience: April 6, 2021
GB
1 review
0 helpful votes
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Well covered
April 28, 2021

Fast ordering and good quality cover with extras asked for.

Date of experience: April 28, 2021