business logo of Cover & All UK

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Cover & All UK?
grey star
grey star
grey star
grey star
grey star

Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,524
value
72
shipping
73
quality
13,248
This company responds to reviews on average within 0 days

Instant Feedback

14,792 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Claire M.
Unfollow Claire M.
Share Review
Report Review

Excellent Cover
May 1, 2021
Updated review

Very easy website to use. Excellent quality cover, good value.

Date of experience: May 1, 2021

Very easy website
April 10, 2021
Previous review

Very easy website

Date of experience: April 10, 2021
GB
1 review
0 helpful votes
Follow Karen X.
Unfollow Karen X.
Share Review
Report Review

Brilliant service
April 30, 2021
Updated review

Fantastic service and great quality, would not hesitate to recommend

Date of experience: April 30, 2021

Fantastic service and great quality, would not hesitate...
April 13, 2021
Previous review

Fantastic service and great quality, would not hesitate to recommend

Date of experience: April 13, 2021
GB
1 review
0 helpful votes
Follow Kate J.
Unfollow Kate J.
Share Review
Report Review

Very good quality
April 30, 2021
Updated review

Easy to use web site, covers were made exactly to the size we needed. Thankyou for an excellent service

Date of experience: April 30, 2021

Easy to use web site
April 5, 2021
Previous review

Easy to use web site

Date of experience: April 5, 2021
GB
1 review
0 helpful votes
Follow G Q.
Unfollow G Q.
Share Review
Report Review

Spam spam spam
April 30, 2021

Great product and price, but why oh why so many sales emails AFTER I have already purchased? I will now be switching off all marketing contact emails

Date of experience: April 30, 2021
GB
1 review
0 helpful votes
Follow Andrew I.
Unfollow Andrew I.
Share Review
Report Review

Excellent service providing fitted cover for my outside bar. The team requested photos and more specific dimensions to create a better fitting cover than I had originally asked for. The cover was delivered promptly within a few weeks.

Date of experience: April 30, 2021
GB
1 review
0 helpful votes
Follow Darren E.
Unfollow Darren E.
Share Review
Report Review

Lack of customer care
May 30, 2021

The product was order then we got a email saying shipping was delayed to the 19th of April no product arrived check system no update about new delay. When I contacted them it was me doing the chasing, informed again products delayed, complained and ask for compensation or good will gesture but not interested finally came a week later. Will not use again

Date of experience: April 30, 2021
GB
1 review
0 helpful votes
Follow Wendy F.
Unfollow Wendy F.
Share Review
Report Review

Perfect cushions for the summer
April 30, 2021
Updated review

Very quick and efficient process. They fitted perfectly and I was very pleased with the quality of stitching especially the zips

Date of experience: April 30, 2021

Very quick and efficient process
April 5, 2021
Previous review

Very quick and efficient process. Hope the goods will be as successful

Date of experience: April 5, 2021
GB
1 review
0 helpful votes
Follow Nina I.
Unfollow Nina I.
Share Review
Report Review

Perfect fit for curved sofa
April 29, 2021
Updated review

Easy website to use, great follow up questions and the quality is perfect

Date of experience: April 29, 2021

Easy website to use
April 5, 2021
Previous review

Easy website to use

Date of experience: April 5, 2021
GB
2 reviews
0 helpful votes
Follow Jan A.
Unfollow Jan A.
Share Review
Report Review

Outdoor curtains
April 29, 2021
Updated review

Easy to order online, very quick and efficient service

Date of experience: April 29, 2021

Easy to order online
April 16, 2021
Previous review

Easy to order online

Date of experience: April 16, 2021
GB
1 review
0 helpful votes
Follow Andre M.
Unfollow Andre M.
Share Review
Report Review

Attention To Detail-Excellent Fit
April 29, 2021
Updated review

I wouldn't describe it as an easy process.
Though the result is excellent. After several exchanges post ordering and photos We have Perfect fitting covers for my out door furniture. No need to take the cushions in each night. The Cover fits perfectly with them on. And in my opinion good value.

Date of experience: April 29, 2021

Easy process to order
March 22, 2021
Previous review

Easy process to order

Date of experience: March 22, 2021
GB
1 review
0 helpful votes
Follow P U.
Unfollow P U.
Share Review
Report Review

Great service
April 29, 2021

Prompt, efficient and a high quality product. I would happily recommend.

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
Follow Gee E.
Unfollow Gee E.
Share Review
Report Review

Great
April 29, 2021

Great quality. Great customer service. Just what we were looking for!

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
Follow Paula J.
Unfollow Paula J.
Share Review
Report Review

Outdoor seat pads
April 29, 2021

Communication was very very good. Would recommend to anyone. Product is amazing quality very very satisfied

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
Follow Richard Y.
Unfollow Richard Y.
Share Review
Report Review

No fuss
April 29, 2021

I measured my furniture to the specifications they needed. It took no time at all to be made and delivered and it fitted perfect with a quality I actually wasn't expecting. I have since told other people I know about them.

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
Follow Louise R.
Unfollow Louise R.
Share Review
Report Review

Patio heater cover
April 29, 2021

I have just bought a new patio heater and wanted a cover for it.
I found this company on line the website was really easy to use I could up load the pictures and dimensions to get the right size.
I was really happy when it arrived, it fits perfectly and of good quality and price will definitely recommend and buy again. Thank you

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
Follow Keiron N.
Unfollow Keiron N.
Share Review
Report Review

Paid for Xpress delivery with date
May 29, 2021
Updated review

Ordered no problems very good. Ordered by Xpress delivery for which I paid extra as wanted by a certain date. Had confirmation e mails then it did not arrive with no explanation. Contacted company told was still being manufactured, tried to blame COVID! They said would get expedited quickly within next 10 days! It was only when I asked that they then agreed to refund the Xpress delivery charge. When product did arrive was very good and very pleased

Date of experience: April 29, 2021

Very simple to use website
March 31, 2021
Previous review

Very simple to use website

Date of experience: March 31, 2021
GB
1 review
0 helpful votes
Follow Dave A.
Unfollow Dave A.
Share Review
Report Review

Ecellent.
April 29, 2021

Very good service with Excellent end product. Thank you.

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
Follow matthew D.
Unfollow matthew D.
Share Review
Report Review

High quality
April 29, 2021

I wish I'd had all of our garden furniture covers made by these people. They are excellent and look to me like they will last a long time
They even arrived a week earlier than expected.
Fantastic. Highly recommended

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
Follow Susan T.
Unfollow Susan T.
Share Review
Report Review

Not had my order
May 29, 2021

Wish I never paid money for items as since march they have been coming now held up with the company you use to get them to your customers I feel very upset I don't think I will ever see them now I sit on furniture with now covers

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
Follow Janet H.
Unfollow Janet H.
Share Review
Report Review

Chair covers
April 29, 2021
Updated review

The order was ok but had a slight problem when it arrived but this was remedied very quickly. They are beautifully made and good quality fabric.

Date of experience: April 29, 2021

So far so good very helpful and straightforward
March 30, 2021
Previous review

So far so good very helpful and straightforward

Date of experience: March 30, 2021