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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,524
value
72
shipping
73
quality
13,248
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14,792 reviews

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GB
1 review
0 helpful votes
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Great quality
May 9, 2021

We went for the sand colour and we are very happy with the way it looks. It makes our tired old furniture look good as new. The material is really hard wearing yet comfortable to sit on. Zips are high quality so easy to put on and to take off if needed.

Date of experience: May 9, 2021
Isle of Man
1 review
0 helpful votes
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Bespoke cover for firepit
May 9, 2021

The team really made the effort to understand the dimensions of my firepit which is a very unusual and unique shape. Product is a good quality and looks built to last.

Date of experience: May 9, 2021
GB
1 review
0 helpful votes
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Custom cover for garden fire grate
May 9, 2021
Updated review

Great idea and easy to use website. Cover & All went the extra mile to make sure that my cover would fit correctly, asking for more dimensions and detail. The cover fits very well and I would be happy to recommend them to anyone.

Date of experience: May 9, 2021

Great idea and easy to use website
April 12, 2021
Previous review

Great idea and easy to use website.

Date of experience: April 12, 2021
GB
1 review
0 helpful votes
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Perfect!
May 9, 2021

Our new covers came and fitted perfectly. They were easy to fit on to our old seat cushions. It's a great way to spruce up tired seats in the garden. We would highly recommend this company - very happy customers!

Date of experience: May 9, 2021
GB
1 review
0 helpful votes
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Gorgeous covers
May 9, 2021

Gorgeous covers for my outdoor furniture, my garden now looks as though it should be in a magazine

Date of experience: May 9, 2021
GB
1 review
0 helpful votes
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Perfectly Covered
May 9, 2021

Easy measurement. Easy ordering. Fantastic delivery covers arrived fitted perfectly and the free airbag works wonders

Date of experience: May 9, 2021
GB
1 review
0 helpful votes
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Unreceived goods
June 7, 2021

You have asked us to review your product and services. We were due to receive our product a week ago and it did not turn up. There was no email or apology explaining the delay. We had hoped to have the product for an event so it was extremely disappointing to be let down. On enquiry we were informed that there had been a delay but didn't explain why and that we will receive it next week - a week later than guranteed.
We were offered a 10% discount which is appreciated but have yet to receive that refund either.
Not the best start for new customers.

Date of experience: May 8, 2021
GB
1 review
0 helpful votes
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Superb covers
May 8, 2021

You'll not regret buying these covers. They are of superb quality and fitted perfectly to the exact dimensions I supplied.
These covers won't be needing replaced for a long time to come (unlike many other inferior quality ones I have had in the past.

Date of experience: May 8, 2021
GB
1 review
0 helpful votes
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Curtains
May 8, 2021

Excellent service and great quality product. Personalised stickers exactly what i asked for

Date of experience: May 8, 2021
GB
1 review
0 helpful votes
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Sort it out, sending review emails, when it's now 2weeks since I should have received it, and I have no idea when it will arrive. Ridiculous

Date of experience: May 8, 2021
GB
1 review
0 helpful votes
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Two orders placed a week apart. 1st order was urgent so paid £18.95 for express delivery at the end of April. Order wasn't despatched until May and is now held up at customs and I still don't have it. 2nd order arrived promptly which ironically was free delivery! They refunded me the express delivery postage after 3 attempts but I'm still waiting for the covers.

Date of experience: May 8, 2021
GB
1 review
0 helpful votes
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Customised chair cover
May 8, 2021

Great quality. Very thick waterproof fabric. Thank you.

Date of experience: May 8, 2021
GB
1 review
0 helpful votes
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Great quality custom covers
May 8, 2021

Great communication throughout the order, really pleased with the quality of the seat covers

Date of experience: May 8, 2021
GB
1 review
0 helpful votes
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New Look
May 7, 2021

I was very anxious about getting the measurements right and explaining what I wanted, but I needn't have worried. The cover is a perfect fit, unlike the old one which has never been right. And it arrived a lot sooner than I expected!

Date of experience: May 7, 2021
GB
1 review
1 helpful vote
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I have so far not received my goods.
June 6, 2021
Updated review

I was initially very impressed with the site and then I ordered. The delivery date of one week after ordering gave me confidence. Nearly 2 months later I still have no goods. They are being made and shipped from India and the company are actually in the US. My goods were promised on several missed delivery dates. Finally received tracking a week ago but the delivery date was missed. I am expecting them next week but have not got a lot of confidence in this.

Date of experience: May 7, 2021

Good so far...
March 25, 2021
Previous review

Good so far...

Date of experience: March 25, 2021
GB
1 review
0 helpful votes
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Rocking Chair Covers
May 7, 2021

Straight forward steps to custom measure and correct fit

Date of experience: May 7, 2021
GB
1 review
0 helpful votes
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Bespoke bench covers
May 7, 2021

Product seems very good quality. Excellent fit. Very happy. Order was slightly delayed but in current circumstances totally understandable.

Date of experience: May 7, 2021
GB
1 review
0 helpful votes
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Great Service & Product
May 7, 2021

We have ordered many different items for our outside kitchen and they have communicated on each and delivered promptly. The quality appears to be very good

Date of experience: May 7, 2021
GB
1 review
0 helpful votes
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Not arrived
June 5, 2021

Still not arrived.the delivery date was incorrect.

Date of experience: May 6, 2021
GB
1 review
0 helpful votes
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Cushion cover
May 6, 2021
Updated review

Easy ordering, wide variety of choice, very good quality and the fit was perfect. The delivery time was longer than expected otherwise perfect

Date of experience: May 6, 2021

Easy ordering, wide variety of choice of cushion, seems...
March 31, 2021
Previous review

Easy ordering, wide variety of choice of cushion, seems good quality

Date of experience: March 31, 2021