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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,524
value
72
shipping
73
quality
13,248
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14,792 reviews

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GB
1 review
0 helpful votes
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The covers took a long time to arrive but I had email updates so I knew they were delayed.
When the covers arrived they were of excellent quality, seem very well made with sturdy zips.
I just need some good weather to use my outdoor cushions!

Date of experience: May 12, 2021
GB
1 review
0 helpful votes
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Disappointed after a long wait to find sail received with wrong dimensions and imperfect finish ( run in stitching mid sail

Date of experience: May 12, 2021
GB
1 review
0 helpful votes
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Order delays
May 12, 2021

Order in April and given a date of 5 May. Contacted them on the 3rd May as hasn't received any shipping details and told date had changed and apparently everyone got an e-mail but someone had forgotten me. Also product comes from India so if you live in Northern Ireland expect to be told of delays but that doesn't bother shipping company who delivered on the wrong day. They told me Wednesday but I knew I would be out so changed in to Thursday but they still delivered on the Wednesday. Just fortunate I was in.

Date of experience: May 12, 2021
GB
1 review
0 helpful votes
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No made in UK!
May 12, 2021
Updated review

Good website and explanations, lost all my measurements once though.

The company pretend to be in the UK but are not. The cover is made in India and all emails and calls seemed to be from India with poor English in them. They should not say they are a UK company.
Delivery was delayed and I received conflicting emails about delivery dates. The cover, when it arrived, fitted well. Have yet to try it outside.

Date of experience: May 12, 2021

Good website and explanations, lost all my measurements...
April 17, 2021
Previous review

Good website and explanations, lost all my measurements once though.

Date of experience: April 17, 2021
GB
1 review
0 helpful votes
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LIFE Garden furniture coverd
May 12, 2021
Updated review

Clear and easy site to use. Quality products. Good communication. Would recommend and will be using again.

Date of experience: May 12, 2021

Clear and easy site to use
April 22, 2021
Previous review

Clear and easy site to use.

Date of experience: April 22, 2021
GB
1 review
0 helpful votes
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Patio covers
May 12, 2021
Updated review

Easy site to navigate & order. Emails received informing the status of the order from the beginning of the process to the delivery. Hung the covers around two sides of the patio, sizes exact as ordered. Very pleased with the covers. Will be ordering more to surround the whole of the patio.

Date of experience: May 12, 2021

Easy site to navigate & order
April 27, 2021
Previous review

Easy site to navigate & order

Date of experience: April 27, 2021
GB
1 review
0 helpful votes
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Good covers 4
May 12, 2021

I am Giving for 4 stars because the delivery time was too long, and also not much updating so I have two call to find out about the delivery date, I am not sure I have chosen the right buttons to secure the covers, and I asked for advice but that was also not answered. I hope this is not gonna blown away if it's really windy.

I received the covers and I am happy with the quality let's hope this keep good with time..

Date of experience: May 12, 2021
GB
1 review
0 helpful votes
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Waterproof cushion covers
May 12, 2021
Updated review

Very easy to use this website
I had to wait longer than originally quoted due to the material not being in stock but when my covers arrived they were top quality and I was very satisfied.

Date of experience: May 12, 2021

Very easy to use this website
April 5, 2021
Previous review

Very easy to use this website

Date of experience: April 5, 2021
GB
1 review
0 helpful votes
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Delighted
May 12, 2021

I couldn't be more pleased with my outdoor sofa cover, bit nervous as I had to submit the measurements myself, but it fits fine, great quality good weight and very well made, I couldn't be happier

Date of experience: May 12, 2021
GB
2 reviews
0 helpful votes
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New Custom Covers
May 12, 2021

Ordering was easy, I was kept up to date on progress and when the covers arrived they were of good quality and I am confident that they will last. Lovely colour too.
Thank you!

Date of experience: May 12, 2021
GB
1 review
0 helpful votes
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Great Product
May 12, 2021
Updated review

Great product, just took a bit of time to get the drafts all sorted for the design.

Date of experience: May 12, 2021

Great
April 2, 2021
Previous review

Great

Date of experience: April 2, 2021
GB
1 review
0 helpful votes
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Excellent service and product
May 12, 2021

I was a little wary when I read some of the reviews but the website is excellent and I decided to go ahead anyway. The fact that this product is made and shipped from India was one of my concerns particularly with the Covid crisis which is engulfing the country. The product arrived only 5 days later than the first estimated date and I was able to track its progress. The product itself is excellent quality, heavy duty, fits well and I'm sure will be effective and durable.

Date of experience: May 12, 2021
GB
1 review
0 helpful votes
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It's only a cover!
June 10, 2021

Paid nearly £80 for a cover when I thought it included the full cushion.
Poorly worded!

Date of experience: May 11, 2021
GB
1 review
0 helpful votes
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Lovely quality
May 11, 2021
Updated review

Ordered waterproof cushion covers for garden furniture & very happy with the quality of the covers & perfect measurements... would definately recommend this Company!

Date of experience: May 11, 2021

Easy transaction and look forward to receiving our...
April 18, 2021
Previous review

Easy transaction and look forward to receiving our order

Date of experience: April 18, 2021
GB
1 review
0 helpful votes
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Very smooth ordering and kept up to date throughout design and delivery process

Date of experience: May 11, 2021
Hong Kong
1 review
0 helpful votes
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My second order
May 11, 2021
Updated review

Second order placed, easy to place. Quality of first order very good

Date of experience: May 11, 2021

Second order placed, easy to place
April 16, 2021
Previous review

Second order placed, easy to place. Quality of first order very good

Date of experience: April 16, 2021
GB
1 review
0 helpful votes
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Great Product
May 11, 2021

Would definitely purchase again, however I would improve your packaging as the product was severely creased which I'm hoping comes out once stretched. Overall good quality.

Date of experience: May 11, 2021
GB
1 review
0 helpful votes
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Still haven't received yet!
June 10, 2021

Ordered on 02/04/21 - meant to be delivered 26/04/21 to get a text that they couldn't get hold of the material for the cushion cover about a day before it was meant to be delivered... I'm now still waiting for the product!

Date of experience: May 11, 2021
GB
1 review
0 helpful votes
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Paul & Jas
May 11, 2021
Updated review

No problems at all

Excellent product hopefully protect our furniture for the future

Date of experience: May 11, 2021

No problems at all
April 20, 2021
Previous review

No problems at all

Date of experience: April 20, 2021
GB
1 review
0 helpful votes
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Good value for money!
May 11, 2021

The covers were great quality and good value for money. There was a delay of a few weeks, which if I'd been informed about this, rather than having to phone up to enquire, I would have given 5 stars

Date of experience: May 11, 2021