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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Ok site easy to use. Really help full in all aspects. Very pleased with product.
I placed my first order with them and it was delayed by quite a bit. Customer service were very helpful though and the item arrived. I have subsequently placed another large order and have received great communication reference its status. The cushion cover fitted perfectly and is very good quality. Overall covers and all is very good :)
Ordering was easy and covers arrived on the delivery date given. Very pleased with the overall quality of the covers.
Apprehensive as USA product and made in India. However no need to worry as product arrived albeit a few days late and very pleased
So far so good pray that it continues
So pleased we found you. Your service was good and covers are great.
Ordered custom made covers for my outdoor furniture set, added pictures and had a message for some extra sizes once I'd ordered and they knew what they were dealing with, which I thought was good. Expected delivery date that was specified came and went and I had to query it. But I put this down to coming from America and I wasn't in a rush for them, but they arrived about a week later. Product really good and a good fit
All I done was give the sizes and a photo of
The item and colour and that was that. Only thing was I would of liked a mustard yellow colour cover but no option.
Had to make sure on every cushion the colour was right as it kept resetting back to black otherwise.
Had to make sure on every cushion the colour was right as it kept resetting back to black otherwise
We have ordered several pieces of furniture covering from this company and every piece has been excellent. First-class quality, excellent speed on delivery. Cannot fault them
The ordering portal allows accurate customisation of dimensions for the covers, which is great. And the price is affordable. The covers are well made and appear durable. My main criticism is that it was very difficult to tell from the portal precisely what colour the covers would be. I wasn't trying to match anything so it didn't matter too much, but I knew that there was quite a range of shades that would correspond to the low resolution image provided. The texture of the material is more towards the waterproof than the quick drying canvas material of my previous covers. So, it may be more practical, but it rustles a bit when you sit on it, and is more slippery than what I had previously.
Easy to order but given two different delivery dates and still waiting on parcel tracking useless
I needed new cushion covers for our patio set as I couldn't buy any as they are oversized. I looked at buying new custom made cushions but they were too expensive (also, the foam is ok, it's just the covers that needed replacing). Then I looked to buy the material and make them myself, then an advert for Cover & all popped up so I thought I would just see how much it would be. I couldn't believe it. It was only £90 more than buying the material and the hassle of doing it myself. They also wouldn't have had zips and piping if I had done them myself. They look amazing, fit perfectly, such good quality and the site made it really easy to measure and put in sizes. Very happy indeed.
Great made to measure service, very high quality cover, quick turnaround
Excellent ordering setup on the website. Delivered as promosied, and a great product ( quality is so good!)
Received our garden cushion covers - look great... exceeded our expectations. Thank you
Easy to understand selection process. Would prefer to see images of what the clear tarpaulin looks like though.
Easy to understand selection process. Would prefer to see images of what the clear tarpaulin looks like though.
Ordered 4 cushion covers for garden furniture cushions. Arrived on time. Good quality. Ordering process was easy. Definitely recommend.
I was finally sent the wrong cover. When I e-mailed to inform them they had made it incorrectly, with drawstrings instead of elastic, they informed me I ordered it with drawstrings. I did not, and I then supplied them with their own earlier email informing me ‘it would have to be made deeper for the elastic to work'. I then heard nothing until another email, from yet another different person, asking me what the problem was! Unbelievable - their clear tactic of passing this from one person to the next is disgraceful.
Excellent products, delivered on time, overall great customer service.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date