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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,524
value
72
shipping
73
quality
13,248
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14,793 reviews

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GB
1 review
0 helpful votes
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Covers
May 25, 2021
Updated review

Ok site easy to use. Really help full in all aspects. Very pleased with product.

Date of experience: May 25, 2021

Ok site easy to use
April 25, 2021
Previous review

Ok site easy to use.

Date of experience: April 25, 2021
GB
1 review
0 helpful votes
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Great quality!
May 25, 2021

I placed my first order with them and it was delayed by quite a bit. Customer service were very helpful though and the item arrived. I have subsequently placed another large order and have received great communication reference its status. The cushion cover fitted perfectly and is very good quality. Overall covers and all is very good :)

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Ordering was easy and covers arrived on the delivery date given. Very pleased with the overall quality of the covers.

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Surprisingly good quality product
May 25, 2021
Updated review

Apprehensive as USA product and made in India. However no need to worry as product arrived albeit a few days late and very pleased

Date of experience: May 25, 2021

So far so good pray that it continues
April 27, 2021
Previous review

So far so good pray that it continues

Date of experience: April 27, 2021
GB
1 review
0 helpful votes
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So pleased we found you. Your service was good and covers are great.

Date of experience: May 25, 2021

So pleased we found you
April 13, 2021
Previous review

So pleased we found you.

Date of experience: April 13, 2021
GB
1 review
0 helpful votes
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Very happy
May 24, 2021

Ordered custom made covers for my outdoor furniture set, added pictures and had a message for some extra sizes once I'd ordered and they knew what they were dealing with, which I thought was good. Expected delivery date that was specified came and went and I had to query it. But I put this down to coming from America and I wasn't in a rush for them, but they arrived about a week later. Product really good and a good fit

Date of experience: May 24, 2021
GB
1 review
0 helpful votes
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Drummond
May 24, 2021

All I done was give the sizes and a photo of
The item and colour and that was that. Only thing was I would of liked a mustard yellow colour cover but no option.

Date of experience: May 24, 2021
GB
1 review
0 helpful votes
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Patio furniture cushion covers
June 23, 2021
Updated review

Had to make sure on every cushion the colour was right as it kept resetting back to black otherwise.

Date of experience: May 24, 2021

Had to make sure on every cushion the colour was right...
April 22, 2021
Previous review

Had to make sure on every cushion the colour was right as it kept resetting back to black otherwise

Date of experience: April 22, 2021
GB
1 review
0 helpful votes
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Excellent in every way
May 24, 2021

We have ordered several pieces of furniture covering from this company and every piece has been excellent. First-class quality, excellent speed on delivery. Cannot fault them

Date of experience: May 24, 2021
GB
1 review
0 helpful votes
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The ordering portal allows accurate customisation of dimensions for the covers, which is great. And the price is affordable. The covers are well made and appear durable. My main criticism is that it was very difficult to tell from the portal precisely what colour the covers would be. I wasn't trying to match anything so it didn't matter too much, but I knew that there was quite a range of shades that would correspond to the low resolution image provided. The texture of the material is more towards the waterproof than the quick drying canvas material of my previous covers. So, it may be more practical, but it rustles a bit when you sit on it, and is more slippery than what I had previously.

Date of experience: May 24, 2021
California
1 review
0 helpful votes
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Unhappy
June 23, 2021
Updated review

Easy to order but given two different delivery dates and still waiting on parcel tracking useless

Date of experience: May 24, 2021

Easy to order product
April 26, 2021
Previous review

Easy to order product

Date of experience: April 26, 2021
GB
1 review
0 helpful votes
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I needed new cushion covers for our patio set as I couldn't buy any as they are oversized. I looked at buying new custom made cushions but they were too expensive (also, the foam is ok, it's just the covers that needed replacing). Then I looked to buy the material and make them myself, then an advert for Cover & all popped up so I thought I would just see how much it would be. I couldn't believe it. It was only £90 more than buying the material and the hassle of doing it myself. They also wouldn't have had zips and piping if I had done them myself. They look amazing, fit perfectly, such good quality and the site made it really easy to measure and put in sizes. Very happy indeed.

Date of experience: May 24, 2021
GB
1 review
0 helpful votes
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Excellent covers
May 24, 2021

Great made to measure service, very high quality cover, quick turnaround

Date of experience: May 24, 2021
GB
1 review
0 helpful votes
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Patio table cover
May 24, 2021

Excellent ordering setup on the website. Delivered as promosied, and a great product ( quality is so good!)

Date of experience: May 24, 2021
GB
1 review
0 helpful votes
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Bench cushion covers
May 24, 2021

Cover fits perfectly over the cushion and is well made

Date of experience: May 24, 2021
GB
1 review
0 helpful votes
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Great product
May 24, 2021

Received our garden cushion covers - look great... exceeded our expectations. Thank you

Date of experience: May 24, 2021
GB
1 review
0 helpful votes
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Clear vinyl sheet
May 23, 2021
Updated review

Easy to understand selection process. Would prefer to see images of what the clear tarpaulin looks like though.

Date of experience: May 23, 2021

Easy to understand selection process
May 9, 2021
Previous review

Easy to understand selection process. Would prefer to see images of what the clear tarpaulin looks like though.

Date of experience: May 9, 2021
GB
1 review
0 helpful votes
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Ordered 4 cushion covers for garden furniture cushions. Arrived on time. Good quality. Ordering process was easy. Definitely recommend.

Date of experience: May 23, 2021
GB
1 review
1 helpful vote
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Going round in circles
June 22, 2021

I was finally sent the wrong cover. When I e-mailed to inform them they had made it incorrectly, with drawstrings instead of elastic, they informed me I ordered it with drawstrings. I did not, and I then supplied them with their own earlier email informing me ‘it would have to be made deeper for the elastic to work'. I then heard nothing until another email, from yet another different person, asking me what the problem was! Unbelievable - their clear tactic of passing this from one person to the next is disgraceful.

Date of experience: May 23, 2021
GB
1 review
0 helpful votes
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First class service
May 23, 2021

Excellent products, delivered on time, overall great customer service.

Date of experience: May 23, 2021