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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,524
value
72
shipping
73
quality
13,248
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14,793 reviews

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GB
1 review
0 helpful votes
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Day bed cover
May 26, 2021

Excellent and easy to use. I liked the fact that they checked back with you on your measurements once they had seen your photo of the product before the final order was placed. Only downside is that it very difficult to get through on the phone. I have recommended then already to 2 friends.

Date of experience: May 26, 2021
Washington
1 review
0 helpful votes
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Very happy I got stuck with the ordering but they kept emailing me to get it sorted they were really helpful

Date of experience: May 26, 2021
GB
1 review
0 helpful votes
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AFTER 2 PHONE CALLS FROM INDIA AND SENT FULL DETAILS OF SIZES WITH PHOTO'S THE CANOPY COVER WAS NOT AS I EXPLAINED I WANTED ON THE PHONE, MUCH TOO LARGE DUE TO THEM NOT UNDERSTANDING WHAT I ASKED FOR, I HAVE DECIDED TO MAKE THEM DO, THE CUSHION COVERS ARE OK, BUT THE "TUFF" CANVAS MAY BE UNCOMFORTABLE IN WARM WEATHER, BUT LOOKS TO BE WELL MADE.

Date of experience: May 26, 2021
GB
1 review
0 helpful votes
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Excellent products but pricing is a bit random!
May 26, 2021
Updated review

Easy site to navigate. Wish there were more colour options as only one colour in the fabric I wanted.
Take care your order is accurate, best done over the phone as the website was a bit confusing with huge price variation for similar products. The telephone customer service operator I spoke to was excellent( Roger).

Date of experience: May 26, 2021

Easy site to navigate
April 27, 2021
Previous review

Easy site to navigate. Wish there were more colour options as only one colour in the fabric I wanted.

Date of experience: April 27, 2021
GB
1 review
0 helpful votes
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Firepit cover review
May 26, 2021
Updated review

Couldn't have been easier to order. I was kept updated as to delivery and the cover is very sturdy and well made. Very pleased with it.

Date of experience: May 26, 2021

Couldn't have been easier
April 29, 2021
Previous review

Couldn't have been easier

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Gazebo Curtain
May 26, 2021
Updated review

Good experience and good value for money and arrived earlier than expected

Date of experience: May 26, 2021

Good experience and good value for money
May 15, 2021
Previous review

Good experience and good value for money. Will be ordering more items if quality of the product is good.

Date of experience: May 15, 2021
GB
1 review
0 helpful votes
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After some delivery delays, eventually received superb sun shade for our newly erected pergola.

Very precise measurements as per requirements. Great product.

Date of experience: May 26, 2021
GB
1 review
0 helpful votes
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Custom garden cushion covers
May 26, 2021

I ordered three cushion covers to custom dimensions, the quality was excellent and they came in a timely way

Date of experience: May 26, 2021
GB
1 review
0 helpful votes
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Gazebo curtains and sofa covers
May 26, 2021
Updated review

The whole experience was easy, and very good
The queries raised by both sides were concise and well thought through

Date of experience: May 26, 2021

Very good and easy process
May 6, 2021
Previous review

Very good and easy process

Date of experience: May 6, 2021
GB
1 review
0 helpful votes
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Great Service
May 25, 2021

Cover required was bespoke and not offered on web site directly as square in shape, serviec in confirming details and measurement very professionsl and a perfect fitting cover duly arrived

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Pleased with the quality.
May 25, 2021

I ordered the cover for my rectangular glass fire pit section of my patio dining set. The size was a but unique and I was advised that the small metal supports needed to be covered to avoid discolouration. With that in mind I took the measurements and looked for a bespoke cover online. Although the cover took a few weeks to arrive, I'm pleased with the quality and look. Would recommend.

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Was expecting foam as well.
June 24, 2021

It's my own fault. I didn't check over the order acknowledgement and I took the "& All" part a bit too literally.

Date of experience: May 25, 2021
GB
2 reviews
0 helpful votes
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Quality product
May 25, 2021

Ordered seat cover. I didn't know company found it on Ebay. I got a very well made, quality, strong cover.
Fast delivery. Well satisfied and ordered more covers.

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Outdoor cushion covers
May 25, 2021

The cushion covers are premium quality with sturdy zips. They were a week later than the estimated date but given the C-19 issues in India this was remarkably little delay.

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Excellent
May 25, 2021

The quality of our covers for both our fire pit and 5 seater outdoor sofa were excellent and fitted perfectly

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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10 out of 10
May 25, 2021

Great service very pleased with our replacement garden furniture cushion covers

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Poor delivery times
June 24, 2021

When I finally received my product it was good quality, just wish I hadn't been promised delivery times that were very inaccurate. Some of the stitching is not straight but should not affect the cover.

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Great Quality
May 25, 2021

Simple to order custom covers, great quality and good price.

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Took forever and no updates given
June 24, 2021

Whilst I've finally received the covers and am happy with then it took over a month longer than initial date and I had to chase updates each time. No real reason for the delay was provided other than advising it's still in production and should take another week.

Good product but let down by the customer service

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Cushion covers
May 25, 2021

So easy to order, when they came they were a perfect fit

Date of experience: May 25, 2021