Cover & All UKReviews 14,170

Whilst I was pleased with my order when it eventually arrived, the customer service I received was shocking. Having received 5 emails telling me the delivery date of my product, when the date arrived my order did not turn up, when I contacted the company I was told my order had not even been manufactured and would be another two weeks.
No apology given from the company, when I asked to speak to the manager I was told they would phoneme back within 2 hours, but as expected no contact was made

I spoke to customer service and they were very helpful to clarify order.
The item shipped was excellent quality - fits my outdoor dining table perfectly, with the parasol accommodated. Just what I needed for the UK weather!

Took a while to place my order maybe the site was having problems with their system.
I did eventually get through then it was plain sailing from there on.

Covers are excellent, delivery service not so good.

It took some time to arrive but it was worth the wait. Really good quality and properly built.
I'll buy again.

Very happy with the product received colour and sizing were spot on. Just tried them up on our Gazebo and they look great. Bought these so that we could still use our outdoor space when it is raining or breezy.

Extremely pleased with the new cover for our garden furniture. Ironically, the new cover is an improvement on the old original cover when that cover was delivered new with the said furniture! I would say that is an accolade in itself.

Covers are very good quality and fit snuggly. Delivery was about 3 days later than said but that I think might of been down to UPS

Very pleased with the bespoke L-shaped garden sofa protective cover that arrived this week. There are protective vents, well stitched seams and the whole cover is a good fit. From placing the order to receipt of cover was 20 days which is very impressive particularly with the current (COVID) restrictions. It was shipped using UPS and I was able to track the package.

Very pleased with the product and the price. Regular e-mails kept me informed of the delivery date and they arrived a few days earlier. Which was nice!

Really pleased with my made to measure cover, perfect fit, great quality & would definitely order again.

The team did everything to ensure the cover I ordered was the right fit by double checking measurements. Very responsive to emails.

Very efficient
Perfectly made
Would definitely recommend

Absolutely delighted with cover from ease of ordering to delivery and fits perfectly

Very easy to measure the guidance is good. Sadly UPS let the experience down as they gave me 3 different dates to expect delivery stayed in but no show went out for the day and they arrived took nearly 3months to get them but well worth it very well made and the cushion covers have transformed my tired garden table and saved me a fortune.

Not what I was expecting, could get the same product here in the UK for virtually half amount I paid for this and then UPS appeared to loose the package for almost a week!

Took slightly longer than expected but worth the wait when they did arrived. Superb quality and fitted perfectly.
Would highly recommend and we will be making further purchases soon

I ordered fitted covers for my garden sofa. Very pleased with the quality and workmanship of these covers.

The product is excellent. The delivery was not. The original quoted delivery date was longer than I would have expected. It was subsequently put back. It was eventually delivered 3 days after the latest promised date.