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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,524
value
72
shipping
73
quality
13,248
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14,793 reviews

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GB
1 review
0 helpful votes
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Excellent product and service
May 22, 2021

Product is fantastic. Sizes exactly as ordered. Slight delay due to covid but they messaged me tracking as soon as they had it. Will be using them again for a bbq cover.

Date of experience: May 22, 2021
GB
1 review
0 helpful votes
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Initially my design was not obviously available. I just needed a outdoor table protecting from bird mess etc. I was asked to send pictures and give exeat measurements and then to approve the design. It took a little longer than initially expected but product was a perfect fit. We are delighted with the service and the product.

Date of experience: May 22, 2021
GB
1 review
0 helpful votes
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Excellent quality
May 21, 2021

Purchased two outdoor chair cushion covers which fitted perfectly and were of excellent quality. Just be prepared for a 3-4 week wait.

Date of experience: May 21, 2021
GB
1 review
1 helpful vote
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Sadly the review are correct, despite following the measurement instructions carefully, they still sent the wrong size and refuse to acknowledge responsibility. If you require accurate sizes then avoid! They state that the width will be 1 to 2 inches out but also state the height would be exactly as per the customers measurement. This is not the case and was also 2 inches out. Eyelets are also unevenly spaced so looks poor.

Date of experience: May 21, 2021
GB
1 review
0 helpful votes
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Still waiting
June 20, 2021
Updated review

Poor service
Don't know about product still waiting 6 weeks later, paid extra £20for priority delivery, no refund.

Date of experience: May 21, 2021

Still waiting
June 20, 2021
Previous review

Poor service
Don't know about product still waiting 6 weeks later, paid extra £20for priority delivery, no refund.

Date of experience: May 21, 2021
GB
1 review
0 helpful votes
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UK company?
June 20, 2021

After order missed 3rd delivery date I discovered that my items were being produced in India not in UK as I had been led to believe
Delivery just kept being postponed & same badly worded email was sent number of times signed by different 'people'

Date of experience: May 21, 2021
GB
1 review
0 helpful votes
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Excellent
May 21, 2021

I was nervous to order on line but I needed covers for my rattan.
The company were very supportive and checked everything I had done. Where unsure they asked for photos. Really good job and very pleased.

Date of experience: May 21, 2021
GB
2 reviews
0 helpful votes
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Garden furniture cover
May 21, 2021
Updated review

Excellent and easy to order will recommend this purchase

Date of experience: May 21, 2021

Excellent and easy to order
April 20, 2021
Previous review

Excellent and easy to order

Date of experience: April 20, 2021
GB
1 review
0 helpful votes
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Made in India
May 21, 2021
Updated review

Concerned when advised my order was stuck in India. Thought I was supporting UK manufacturing.
Web site deceptive. However when it did finally get here I was impressed with the seat covers I purchased..

Date of experience: May 21, 2021

Easy to order
April 23, 2021
Previous review

Easy to order

Date of experience: April 23, 2021
Brazil
1 review
0 helpful votes
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Very slow delivery but good quality product when telephoned for updated delivery date even then it was 3 more days later than promised.

Date of experience: May 21, 2021
GB
1 review
0 helpful votes
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I had 3 tuff tarpaulins made to measure for my garden bar. Very pleased with the quality. I paid for one of them to be printed and was very pleased how it turned out. The estimated delivery date was about 4 weeks but part of my order was delivered in 2 weeks and the remaining part arrived a week later.

Date of experience: May 21, 2021
GB
1 review
0 helpful votes
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Just perfect
May 21, 2021

Brilliant quality, perfect fit all round, excellent service

Date of experience: May 21, 2021
GB
1 review
0 helpful votes
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Looks Like very Good Quality
May 21, 2021
Updated review

Relatively easy to use website but was slightly dissapointed with the long delivery having been informed twice of an earlier delivery date, had to wait an additional 2 weeks. However, when the cover arrived it was of a very good quality and fitted well. Would recommend!

Date of experience: May 21, 2021

No issues and easy to use website
April 21, 2021
Previous review

No issues and easy to use website

Date of experience: April 21, 2021
GB
2 reviews
9 helpful votes
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Excellent service
May 21, 2021
Updated review

Easy to negotiate website. Easy to order. Very well made to measure replacement covers for my garden furniture.

Date of experience: May 21, 2021

Easy to negotiate website
April 26, 2021
Previous review

Easy to negotiate website. Easy to order.

Date of experience: April 26, 2021
GB
1 review
0 helpful votes
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Covers
May 21, 2021

Fitted perfectly, as I expected. No problems what so ever

Date of experience: May 21, 2021
GB
1 review
0 helpful votes
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Excellent service and very fast delivery. Product was made to our exact specification and was of a high standard.

Date of experience: May 21, 2021
GB
1 review
0 helpful votes
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Quality and Quality service
May 21, 2021

Excellent quality product, with excellent customer service, making bespoke cover for an unusually shaped item. You may find a cover cheaper, or one that gets delivered next day, but unless you have it specifically made to measurements you provide, it will look a mess, whereas this item fits perfectly and looks tidy when sitting in the garden.

Date of experience: May 21, 2021
GB
1 review
0 helpful votes
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Garden cushion covers
May 21, 2021
Updated review

Easy to order delivery quite slow but perfect covers when they arrived

Date of experience: May 21, 2021

Reasonable prices easy to order and got discount
April 17, 2021
Previous review

Reasonable prices easy to order and got discount

Date of experience: April 17, 2021
GB
1 review
0 helpful votes
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Cover for new peloton bike
May 20, 2021
Updated review

Recently bought a peleton bike that needs to be used on a ground floor - very large so we will be using in the garage. Given it is an investment piece and needs to be covered we ordered a bespoke waterproof cover. It is very thick and covers the whole of the cycle and screen perfectly. Delighted with the fit and quality.

Date of experience: May 20, 2021

Cover for new peloton bike
May 17, 2021
Previous review

Recently bought a peleton bike that needs to be used on a ground floor - very large so we will be using in the garage. Given it is an investment piece and needs to be covered we ordered a bespoke waterproof cover. It is very thick and covers the whole of the cycle and screen perfectly. Delighted with the fit and quality.

Date of experience: May 17, 2021
GB
1 review
0 helpful votes
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Protracted Comms
June 19, 2021

Not yet received the product that I ordered some time ago. There were several issues with comms.
Delay in advising that material was out of stock and that I could choose an alternative.
Delay in agreeing final sale due to your design team not being able to use my sketch to proof the shape

Date of experience: May 20, 2021