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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Really robust custom-made cover. There was a bit of toing and froing with the measurements I had taken, Covers & All picked up that they weren't quite right. End result is a perfect fit cover which will protect my furniture through the winter months and also enable me to leave the cushions on in the summer.
Good cover very thick hard material. Only dropped on star as the angle of the oval is slightly too narrow so doesn't fit exactly but otherwise very good. Item was delivered quickly direct form China.
Hey Emelia! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
These vinyl curtains were exactly what I was looking for. The ability to have them made to size and excessive customizability exceeded my expectations.
They were made in days and arrived within a week from purchase date. The quality is excellent and they are functioning as well as I could have imagined.
Hey Jeremy! Thank you for your fantastic review! We’re thrilled that the vinyl curtains met your exact specifications and exceeded your expectations in both quality and customization options. It's great to know that the quick turnaround time worked well for you and that the curtains are performing as you'd hoped. Delivering high-quality, customized products promptly is always our aim, so your feedback means a lot to us.
So please i discovered Covers&all as i was struggling to find a cover for my above ground pond that wouldn't bankrupt me. This company provided exactly what i wanted at a great price. Will use again if needed and would recommend
Hey Jane! Thank you for your feedback! We’re delighted we could provide the perfect cover for your pond at an affordable price. It’s always our goal to make high-quality, customized solutions accessible, and we're thrilled we could meet your needs. Your recommendation means a lot to us, and we look forward to being here for any future needs.
So easy and helpful on he website to design a cover of the specifications that you need. Lots of extra options available. I highly recommend!
Hey David! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Very nice canvas tarpaulin. Well made and to the size I required. It was held up at the airport for a while but eventually made it.
Hello Karen, thank you for your feedback! We’re glad to hear you’re satisfied with the product. However, we’re sorry to learn about your disappointment with the delivery process. While we don’t have control over third-party carriers, we’ll make sure to pass your feedback along to the appropriate team to help improve the overall customer experience.
The more accurate your info the better for the manufacturer
Be precise and you will be happy
Hey John! Thank you for your feedback! We completely agree—providing accurate and precise information helps ensure the best results from the manufacturer. Taking the time to be thorough leads to a smoother experience, and we're confident you'll be happy with the outcome. If you need any help or have questions, feel free to reach out!
Great products. Quality items. Very broad spectrum of choices.
Hey Kemal! We are delighted to hear that you are pleased with our product workmanship and quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good ordering and delivery process. The packaging was tough enough to withstand being sent across the world.
Hey Veronica! We are delighted to hear that you are pleased with our ordering process and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thank you, Ric, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The ordering process is great and simple. But the explanation of the materials used isnt good enough. If I had known what I ordered was going to be a rubbery piece. Then I wouldn't have chosen it. This will not help with condensation release and might make the wood underneath deteriorate quicker. I probably wont end up using this cover.
Hey Kye! Thank you for your feedback! We’re glad to hear that the ordering process was easy, but we apologize that the material didn’t meet your expectations. We understand your concern about condensation and the potential impact on the wood beneath. We strive to provide as much detail as possible about our materials, and we appreciate your input. Please feel free to reach out to us, and we’d be happy to assist in finding the right solution for you. Thank you for choosing us!
Good service and dealt with my issue well.
Ideal cover but looks rather daft when fitted, so not being used.
Wasn't your fault but that rather daft person who ordered it.
A massive, Whoops!
Thank you, Peter, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Very quick to answer my queries
Kept up to date with progress
Hey Vicenta! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Really good to deal with this company. They are professional and the products are excellent
Hey Gillian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy to order and kept well informed on the various stages of production and delivery.
Hey Jane! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent product exactly what I wanted. Would use them again
Hey Nicola! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am a returning customer to Covers and All, and once again they have provided excellent quality and service in response to my order. The web site is easy to use and the cover fits perfectly.
Hey Stephen! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I would definitely recommend to others and would order more in the future, the wait is worth it!
Hey Mike! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Lee! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Products are well made & fit perfectly well. I have spare dog bed covers, so I can regularly change them.
Hey Kaz! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hey Dawn! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!