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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,478
value
72
shipping
73
quality
13,013
This company responds to reviews on average within 0 days

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14,119 reviews

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GB
1 review
0 helpful votes
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Premium custim-made cover
November 20, 2024

Really robust custom-made cover. There was a bit of toing and froing with the measurements I had taken, Covers & All picked up that they weren't quite right. End result is a perfect fit cover which will protect my furniture through the winter months and also enable me to leave the cushions on in the summer.

Date of experience: November 10, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Hey Dawn! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Good cover delivered quickly
November 20, 2024

Good cover very thick hard material. Only dropped on star as the angle of the oval is slightly too narrow so doesn't fit exactly but otherwise very good. Item was delivered quickly direct form China.

Date of experience: November 9, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Hey Emelia! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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High quality, quick delivery
November 19, 2024

These vinyl curtains were exactly what I was looking for. The ability to have them made to size and excessive customizability exceeded my expectations.

They were made in days and arrived within a week from purchase date. The quality is excellent and they are functioning as well as I could have imagined.

Date of experience: November 9, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Hey Jeremy! Thank you for your fantastic review! We’re thrilled that the vinyl curtains met your exact specifications and exceeded your expectations in both quality and customization options. It's great to know that the quick turnaround time worked well for you and that the curtains are performing as you'd hoped. Delivering high-quality, customized products promptly is always our aim, so your feedback means a lot to us.

GB
1 review
0 helpful votes
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Pond cover
November 19, 2024

So please i discovered Covers&all as i was struggling to find a cover for my above ground pond that wouldn't bankrupt me. This company provided exactly what i wanted at a great price. Will use again if needed and would recommend

Date of experience: November 9, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Hey Jane! Thank you for your feedback! We’re delighted we could provide the perfect cover for your pond at an affordable price. It’s always our goal to make high-quality, customized solutions accessible, and we're thrilled we could meet your needs. Your recommendation means a lot to us, and we look forward to being here for any future needs.

GB
1 review
0 helpful votes
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Great service
November 19, 2024

So easy and helpful on he website to design a cover of the specifications that you need. Lots of extra options available. I highly recommend!

Date of experience: December 4, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Hey David! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

GB
1 review
0 helpful votes
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Very nice canvas tarpaulin. Well made and to the size I required. It was held up at the airport for a while but eventually made it.

Date of experience: November 9, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Hello Karen, thank you for your feedback! We’re glad to hear you’re satisfied with the product. However, we’re sorry to learn about your disappointment with the delivery process. While we don’t have control over third-party carriers, we’ll make sure to pass your feedback along to the appropriate team to help improve the overall customer experience.

GB
1 review
0 helpful votes
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Communication is key
November 19, 2024

The more accurate your info the better for the manufacturer
Be precise and you will be happy

Date of experience: November 9, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Hey John! Thank you for your feedback! We completely agree—providing accurate and precise information helps ensure the best results from the manufacturer. Taking the time to be thorough leads to a smoother experience, and we're confident you'll be happy with the outcome. If you need any help or have questions, feel free to reach out!

Montenegro
1 review
0 helpful votes
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Great Product.
November 19, 2024

Great products. Quality items. Very broad spectrum of choices.

Date of experience: December 10, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Hey Kemal! We are delighted to hear that you are pleased with our product workmanship and quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Impressive
November 19, 2024

Very good ordering and delivery process. The packaging was tough enough to withstand being sent across the world.

Date of experience: November 9, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Hey Veronica! We are delighted to hear that you are pleased with our ordering process and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Great
November 19, 2024

Great comms and personal service. Product is quality materials x

Date of experience: December 3, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Thank you, Ric, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

GB
1 review
0 helpful votes
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The ordering process is great and simple. But the explanation of the materials used isnt good enough. If I had known what I ordered was going to be a rubbery piece. Then I wouldn't have chosen it. This will not help with condensation release and might make the wood underneath deteriorate quicker. I probably wont end up using this cover.

Date of experience: November 9, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Hey Kye! Thank you for your feedback! We’re glad to hear that the ordering process was easy, but we apologize that the material didn’t meet your expectations. We understand your concern about condensation and the potential impact on the wood beneath. We strive to provide as much detail as possible about our materials, and we appreciate your input. Please feel free to reach out to us, and we’d be happy to assist in finding the right solution for you. Thank you for choosing us!

GB
1 review
0 helpful votes
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Bit of a mistake.
November 19, 2024

Good service and dealt with my issue well.
Ideal cover but looks rather daft when fitted, so not being used.
Wasn't your fault but that rather daft person who ordered it.
A massive, Whoops!

Date of experience: November 30, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Thank you, Peter, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

GB
1 review
0 helpful votes
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Adirondack chair cover
November 19, 2024

Very quick to answer my queries
Kept up to date with progress

Date of experience: November 9, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Hey Vicenta! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Really good to deal with this company. They are professional and the products are excellent

Date of experience: November 9, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Hey Gillian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Great product
November 19, 2024

Very easy to order and kept well informed on the various stages of production and delivery.

Date of experience: November 9, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Hey Jane! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Great service
November 19, 2024

Excellent product exactly what I wanted. Would use them again

Date of experience: November 9, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Hey Nicola! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Excellent quality and service
November 19, 2024

I am a returning customer to Covers and All, and once again they have provided excellent quality and service in response to my order. The web site is easy to use and the cover fits perfectly.

Date of experience: December 3, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Hey Stephen! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

GB
1 review
0 helpful votes
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I would definitely recommend to others and would order more in the future, the wait is worth it!

Date of experience: November 9, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Hey Mike! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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All good.
November 19, 2024

Everything was good, no problems.

I would buy again.

Good communication

Date of experience: November 9, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Hey Lee! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Covers for dog bed.
November 19, 2024

Products are well made & fit perfectly well. I have spare dog bed covers, so I can regularly change them.

Date of experience: November 8, 2024
Veeni M. — Cover & All UK Rep
10 months ago

Hey Kaz! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!