The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Cover and all are easy to deal with, the measurements, furniture images and choice of materials are easy to deal with. There was interaction post ordering to ensure correct fitment of the sofa cover and we are really pleased with the result.
Relatively easy to put in measurements
Excellent attention to detail in the planning stages
Good communication throughout.
Hey James! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I supplied measurements as directed. Covers and all kept in contact throughout, and even phoned on one occasion to query something asking me to double check. The finished product was absolutely perfect. Fitted the seat perfectly. Quality of materials and workmanship outstanding. Extremely good value for money. Would not hesitate to return to covers and all myself and would highly recommend.
Hey Pauline! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
So far very good. As long as I get a good quality product that fits I ll be very happy
Top quality product at reasonable price and was delivered on schedule.
Hey Nigel! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Looks a great product & service. Hope expectations come through
Had one occasion to speak to staff to clarify a size excellent overall experience
Hey James! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Appear quality canvas and eyes added as requested for hanging on hooks on soffit and attaching sides to posts
Hey John! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very efficient. Excellent communications throughout. Made to order - cut to exact size (in my case a right-angled trapezium). Very fast delivery.
Hey David! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very helpful and quick responses to queries.
Have been trying several time to email and sort out problems but no response
Hi Nicola, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Very easy to use Webb page. Cover was better than I expected. Will recommend
Hey Sylvia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to use site. Easy instructions on how to messure. Would recomed.
An incredibly well made cover that fits perfectly. It comes with zips and velcro so people can access seatbelts in the middle of the seat with ease. Really high quality product, highly recommend
Hey Sybil! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order, and quick despatch and arrival. If anything the bag is a little generous in size with the additional dimensions added in manufacture. Looks to be good quality.
Hey Bri! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy process to order the covers. Followed instructions and they fit perfectly.
Hey Richard! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Great service - lots of checking that my measurements were bang on. Cover arrived swiftly and is just what I wanted. A really brilliant way of getting a smart and stylish cover that does the job without being generic or poor quality.
Hey Chloe! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Our outdoor covers arrived on time and just in time for rainy weather. They are a perfect fit and show obvious quality. The process of measuring and ordering was clearly explained and so we were able to order with confidence.
Hey Nick! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
What could have been a nice product was let down by the quality of workmanship. I could have got this cheaper from Temu but was sceptical about the quality but it seems this supplier was not up to the mark. Disappointed.
Hi Charles, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Website could be more user friendly and better prices for example additional delivery charges when delivery is described as free!
They were really helpful and the phone was answered in good time. Product is good quality will be ordering again.
We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
From beginning to end it was seamless, the cover itself is well made a perfect fit to the dimensions given, looks good and does the job
Hey Mike! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Needed something to store my campervan flat-jacks and rubber mats. Quick look online and found Covers & All. And although it was advertised as wreath storage bag, seemed perfect for my needs. And unbelievably it can be custom made with my own measurements! And for a very reasonable cost. Was still a little sceptical, however when it was delivered, I couldn't be happier. Good quality material, perfect fit (as per my measurements). Many thanks.
Hey Richard! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good quality and very quick delivery, items were well packed
Hey Olivia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Perfect everything and cannot complain. The material is top notch and never had an issue
Hey Mark! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Have used covers and all a few times and for work. Always easy to use and great products
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hey Simon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!