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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Measurement diagram wasn't 100% clear so I spoke to one of the CS reps... he was engaging and helpful, which made me confident to buy.
After placing my order they rechecked my measurements... I was pleased with their determination to get it right.
Having now received the cover I'm very pleased with it... I have no hesitation in recommending Coversandall.
Ordered a round tarpaulin and printed into a landing mat for my drone. They notified me every step of the way so that the job was perfect before print. I recommend this company to others, service that is second to none.
Excellent service from start to finish... I received the order quicker than expected and the product quality is first class. I would highly recommend and would re order without a doubt. Customer service was also on point and super professional.
Efficient website, easy to order. Items received when due and updates via e Mail accurate
Very quick & easy to place an order. A good product at a bargain price.
Second time ordering sun shades, really pleased with my purchase last year so ordering again
Easy to use website and I'm pleased I can custom the order and measurements
Easy to use, not too stiff material, can be easily folded away, great service, arrived several days earlier than originally expected
Delighted with the custom made blinds for my pergola. Fit perfect and excellent quality. Delivery was swift too.
Highly recommended and will definitely use again.
Great products and customer service, used previously and would use again
Was very pleased with this item, it fits perfectly and is of good quality material.
After a slight delay in receipt of the parcel, NOT the fault of Covers all but the carrier, all fitted well and is good quality.
The product quality was not as good as I expected.
Ease of ordering a custom sized rectangular tarpaulin to my specifications cover is good. Happy so far. As yet untested in bad weather so remains to be seen how good it is over time. My hopes are high though as it looks really well made. Delivered to me from India in less than two weeks from my placing the order! Very happy so far and hope to order more covers in the future. Many thanks.
Excellent chat service and online order process. Goods arrived quickly and fitted like a glove.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date