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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Really straightforward and easy to order and fits and looks perfect very happy - thank you
Easy ordering and delivery was quick. Product was even better than we expected
Excellent website. Fantastic choice of designs
Very impressed with speed of delivery.
Products are top notch, a perfect fit and superb quality.
Very pleased
Was a bit nervous ordering this online as measurements had to be exact. Turns out I didn't need to worry, the cover fits perfectly and is exactly what I wanted. The communication was good as they emailed me for a picture of the table to be covered to make sure it was right. The only slightly negative comment is that despite the website being a co.uk. Address the item actually came from India! This obviously delayed delivery and I think this should be stated when ordering. I wasn't in a hurry so not a problem for me personally but I think it should be stated that it doesn't come from the UK
Sadly I didnt read the advert carefully enough and I thought I was getting a bench cusion, not simply a bench cushion cover - my mistake!
On the other hand, the cover that came is really well made and I am very happy with it.
Second canopy I have purchased for my business and impressed by the quality of product and the service. Prompt updates with shipping and arrived in the timeframe promised.
Great website and easy to use.
The finished cover was exactly as described and an excellent finish.
Great price too.
The covers were perfect size and quality. Will definitely be ordering some more
Ordered made to measure replacement seat covers. I chose the 2nd fabric option (mid-range) in a grey colour. The covers arrived within a week and are absolutely perfect! The size is spot on, quality and aesthetic of the fabric superb, the zip is sturdy and the piping perfectly executed. As a seamstress myself I notice imperfections but these are simply outstanding. I would definitely recommend the company and made to measure seat covers!
Quick and easy! Second experience. This one isn't quite as good a fit as the first order, but not unacceptable.
Really, really pleased. The cover was an exceptionally unusual shape and they took the extra effort to get the design and manufacture spot on. It has exceeded my expectations. The only problem is it's made my BBQ cover look really tatty so I'll now have to order a new one!
Easy ordering and well-made custom seat covers arrived a couple of weeks later.
Helpful website and ease of ordering and helpful tips on how to measure
Very pleased with my new covers. I wanted a cushion cover to protect my 3 seater outdoor cushion and one for my small outdoor coffee table.
I received notification of actual day delivery.
Very pleased with my made to measure covers.
Awesome product. Fits perfect and grommets has allowed me to pull it tight.
Nice thick material.
Very good looking at what I ordered I though it was a little thin but dose the job really well
Seems to be a good quality product. Experience with UPS delivery service was poor
Excellent website!…. Kept in the loop by FedEx throughout delivery. All 3 covers fit perfectly, very pleased with fit and quality of work and product.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lee, We are sorry to note your disappointment in regards to the cushion inserts and apologize for the delay in delivery. We are mainly in the custom cover business, we customize the cover as per the product requirement. As mentioned, we have shipped out the same product as ordered and we are glad to know that you like the covers. As per your concern, we have a different product for the cushion inserts (filling) as well. Please find the below link for your reference. https://www.coversandall.co.uk/square-rectangle-cushion-insert.html You can place a new order just for the cushion inserts for your covers.
Furthermore, The order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. The same is mentioned over the website. If you have any queries, please feel free to contact our 24x7 customer support team via call or chat.