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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Ordering was easy…. Adding the measurements and choosing materials.
Great communication ref the e mail back to confirm all good.
Quick delivery and really impressed with the cover on arrival, great fit.
Quick and painless checkout experience. Wish there was a possibility for octagonal table covers!
I found the ordering procedure on the website easy to follow, placed the order online, received the cover and was very happy!
Although it took a number of iterations the cover was manufactured and delivered together with several inflatable cushion bags. The the cover is of excellent quality and is a good fit to the table. I look forward to it giving excellent protection and lasting for many years to come.
The cover was just as I ordered. I made an error online and was able to speak with someone who amended my order. The cover was received within 10 days and it's just as expected, maybe even better.
My experience with covers and all was very good they helped me with my order if I had anything to ask etc
Very clear website with measuring assistance. Very competitive prices and great quality covers. Really pleased
Excellent company and web site easy to use their quality is excellent.
Very easy to use. Site.
Good quality cover provided made exactly as ordered.
Excellent cant fault the process or the product would definitely buy from them again.
Excellent service. Kept informed about delivery and order actually arrived a couple of days early.
Great website. Cover is top quality, easy order, arrived when they said it would, fits perfectly from custom measurements and is competitively priced. Hard to beat really
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date