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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Super quick and always kept up to date. What a great business to work with.
Ordering was easy but I had no less than 4 sets of revises to check. It was only a basic cover for a machine so it didn't need to be so detailed
Seems quick, easy and intuitive. Fingers crossed it all works out.
Ordering process quick and simple, with size and checking system prior to manufacture very good, quality yet to be determined. Would have preferred a metric or imperial measurement option on order form
2nd time ordering and pretty easy again. Had several emails to confirm exactly what I required and the finished product is perfect and arrived very quickly.
Covers came well early and perfectly protect the bar from the rain. Exactly as specified and a great rain shield.
Amos helpful - look forward to receiving covers. Product when received was exactly as specified and the material appears to be of high quality.
We ordered a cover which is so good we are now getting a second one. Excellent quality product delivered quickly - what more could you want?
Good morning, I would like to say thank you for my order of deck chair covers so well made and a perfect fit, arrived promptly, I would recommend to all Margaret x
Easy to order bit of a wait to deliver did not realise made in India on website Overall good product though
The website was easy to use, the service was fast and delivery times were fast. When I received the product it was exactly as I ordered and was a perfect fit.
I will definitely be using again very soon
Met requirements exactly. - measurements were precise; high quality material.
Very helpful advisers - they answered all my questions thoroughly. The product fits perfectly and is good quality. I was amazed at how quickly it arrived too!
We received just what we wanted. Only criticism is it took long time to arrive!
They do very strong weatherproof covers made to measure,
They were very helpful in questioning my measurements which proved to be wrong on further investigation then correcting them to the new measurements, when the item arrived it fit perfect.
Easy to follow measuring and ordering instructions. Super fast completion and delivery. I am absolutely delighted with the quality of the workmanship and material.
Great efficient service, with good communication. Very pleased with my covers.
I need a new BBQ cover and the manufacturer recommended this site a little more expensive than off the shelf covers but they are designed and drawn up to your measurements giving them a nice fit which you wouldn't get with off the shelf covers.
Ordered tarp and received fairly quickly. The size I ordered was the perfect size when delivered and very good quality.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hello Ian, we sincerely apologize for the inconvenience this has caused you. We understand that the back and forth for finalizing the design can be difficult at times, but because we produce bespoke covers, we make sure to meet each and every requirement of the customers and to avoid all kinds of errors in the manufacturing of the covers. We are confident that the cover will fulfill its function. If you have any problems, please do not hesitate to contact our live chat or phone helplines, which are available round the clock, seven days a week.