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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Customer support experience was good very helpful with measurements, ordered covers for my rattan set good quality covers easy delivery came quicker than expected
The cover was easy to order, and Covers & All requested that I double-check and confirm the measurements before the final design went through. It was dispatched quickly and arrived very well packed.
Very easy to order, and feedback on measurements to make sure I'd done it correctly and was happy with them was very reassuring. Cover fits perfectly, looks great and is well made. Nice work thank you.
Easy to order and end result very satisfactory. Quality and and service from India wonderful.
Good service but would prefer measurements in cm. Delivered when promised.
Web site is a bit fiddly but sensible prices, and the product is excellent quality
Yet again this whole process has been very easy - from ordering through to delivery.
The Cover I chose is well made and fits my table perfectly.
The added eyelet features work very well.
All in all a good experience, Thank you all at Cover and All.
Required a turntable cover for a vibration adjusted Michell Gyro SE turntable. Was able to create a custom sized cover with ease.
Took sometime to get the measurements for my 'L' shaped garden sofa right but absolutely Thrilled when I received it and it fitted.
Would highly recommend them.
Fast delivery, packaged well and the covers are excellent quality and exactly the colour I was looking for!…. Can't wait to use on my new revamped corner sofa!
Fantastic service.
Love my new covers for outside rattan furniture.
Can't fault the service or product! Delighted with my fire pit cover.
I ordered the Christmas tree bag to store outdoor furniture cushions. The bag is huge and fits about half of the cushions. I had already bought a plastic box for £150, so was delighted I didn't need to buy another one. Only concern is the zip doesn't slot together, so I'm afraid it won't be watertight. I've turned it upside down, but time will tell! Overall very pleased so far.
I could not be more pleased with this service. I'm so happy I discovered Covers & All U. K.! The ordering process was straightforward, the delivery was incredibly efficient, the colour and fit are fantastic and the covers look well made, and all for a very reasonable price!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date