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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,515
value
72
shipping
73
quality
13,203
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GB
1 review
0 helpful votes
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Exactly as expected... great
March 18, 2022

Selection of fabric colour confusing on custom cushions, all else is very good

Date of experience: March 18, 2022
GB
1 review
0 helpful votes
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Excellent
March 17, 2022

This company is amazing at what they do my covers are fabulous and the dialogue to ensure you get the correct item and measurements is fantastic. Excellent!

Date of experience: March 17, 2022
GB
1 review
0 helpful votes
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Update to review of 8 March after receipt of patio table cover.
March 17, 2022
Updated review

Table cover delivered yesterday, more than a week before the expected delivery date on the invoice! The quality of the material is excellent and the cover fits the table top perfectly.
The order process was simple and the measurement instructions easily understood resulting in a straightforward process for me from beginning to end. Add this to the fast delivery and excellent communications keeping me up to date and I would definitely recommend this customer.

Date of experience: March 17, 2022

So far, order process is straight forward
March 8, 2022
Previous review

So far, order process is straight forward. I'll review when the order has been delivered.

Date of experience: March 8, 2022
GB
1 review
0 helpful votes
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Excellent
March 17, 2022

Excellent service would recommend to anyone. Quick and efficient

Date of experience: March 17, 2022
GB
1 review
0 helpful votes
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Great seat covers
March 17, 2022

I have ordered l shape cushion cover but made a mistake with measurements. When I placed the replacement the cushion was made very quickly and arrived also very quick too.
I am happy that I will have new covers for summer time.
Thank you
I hope they will last a while

Date of experience: March 17, 2022
GB
1 review
0 helpful votes
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Really user friendly website, good description of product material.

Date of experience: March 16, 2022
GB
1 review
0 helpful votes
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Great service
March 16, 2022

Easy to order, easy to navigate around website, very good customer service on the phone when I needed a quick answer that was not on the web site. Package was sturdy and intact with no damaged. Product is very good quality and cheaper than some competitors. Very happy overall. Many thanks

Date of experience: March 16, 2022
GB
1 review
0 helpful votes
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I paid extra for a quick delivery but item was later than paid for - i have emailed asking for a refund of delivery charge but have not received a response yet.

Product received is exactly as requested really happy with the quality!

Cover & All UK attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 16, 2022
GB
1 review
0 helpful votes
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Shade sails
March 16, 2022

Smooth order perfect fit good quality nice stitching

Date of experience: March 16, 2022
Sweden
1 review
0 helpful votes
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Great sample kit for free
March 16, 2022

I was having problems deciding on the right materials so they sent me a sample kit and I could then easily figure out which was best. I have now ordered and will await the delivery for any further reviews.

Date of experience: March 16, 2022
GB
1 review
0 helpful votes
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.
March 16, 2022

I'm very happy with my purchase……………………………………………….

Date of experience: March 16, 2022
GB
1 review
0 helpful votes
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Excellent
March 15, 2022

Quick and easy to place order, plus discount with first order.

Date of experience: March 15, 2022
GB
1 review
0 helpful votes
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Slightly large
April 14, 2022

I knew the maker was adding more to my measurements as per the website. But I think too much was added. The covers look baggy rather than tight. I left the old covers on to try and help but the new ones are still loose.
Great customer service though.

Date of experience: March 15, 2022
GB
1 review
0 helpful votes
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Bar cover
March 15, 2022

Quality in every way I would recommend for all covers looks good in the gardeni

Date of experience: March 15, 2022
GB
1 review
0 helpful votes
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Good
March 15, 2022

The website was very helpful and it was well worth getting the cover - thank you.

Date of experience: March 15, 2022
GB
1 review
0 helpful votes
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TV Cover
March 15, 2022

Brilliant well made and excellent fit. Certainly would recommend.

Date of experience: March 15, 2022
GB
1 review
0 helpful votes
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Log Cover
March 15, 2022

Impressed. A well made product that arrived around the time we were notified it would. There was a slight loss in translation/understanding of the requirement though. We requested a custom cover with a logo and zips. Everything was perfect except the zip was a single zip on the back, we were expecting two zips positioned on the front either side of the logo. The way the log store is positioned means the lovely logo will now form the back of the cover and out of sight. The single middle zip also means we we can't fully access all the logs easily. Like I said the requirement was lost in translation and we will need to more clear next time. Overall would not hesitate to use Covers and All again. A great product.

Date of experience: March 15, 2022
GB
1 review
0 helpful votes
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Very satisfied
March 15, 2022

Good quality, well made, communication clear and reasonable delivery

Date of experience: March 15, 2022
GB
1 review
0 helpful votes
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Very happy customer
March 14, 2022

Very happy with my items! They are such great quality and these are the best price online that I could find! Thoroughly recommended!

Date of experience: March 14, 2022
GB
1 review
0 helpful votes
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10/10
March 14, 2022

Speedy delivery and thorough service having double checked a couple of my measurements before they proceeded! Great quality too!

Date of experience: March 14, 2022