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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent quality and quick delivery. Easy to order and good value for money. Many thanks
Easy to measure and straight forward to order. The price for what you get is reasonable, the material is thicker so should stand the elements better.
Very quick service, the actual products were exceptionally good quality- I will be ordering again!
Excellent product and speedy service need new cover and they fitted the bill
Needed a quick replacement cushion cover for a holiday let where the old one had been damaged. We were very pleased with the service which was very speedy, good quality product and a reasonable price. We are now thinking what other things we need a cover for and will be back soon!
The cover supplied is excellent quality, exactly as requested. Delivery was a bit disappointing, several days later than stated at order, not a problem for me, but would have been annoying if I was relying on it arriving by a certain date. "Delayed" appeared on the tracker during its convoluted journey (from India) so it was no doubt outside the control of Covers & All.
Really great service - and a splendid product that I think will last a long time
User friendly website and great customer service would definitely recommend
Very easy to order
Good quality outdoor cushion covers
Very easy to measure order and pay for using PayPal,
I was unable to pay with either of 2 credit cards I have on Apple Pay even after clearing all cache and cookies from my browser as instructed. I was also instructed by your helper on the phone, to open an account online and try again, yet I could not find access to do this on your website. The only reason I have persisted with this purchase, eventually, through Paypal, is because I like the look of the customised products that you offer. I only hope I will not be disappointed.
After id submitted my order, the help i received to customize it was brilliant, the designer made a point of looking at my images and suggesting changes. Product when it came was perfect. Only small gripe is that i didnt quite get that level of help from pre sale support which means i almost didn't order.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sue, We are sorry for the inconvenience caused to you while completing the payment. There is a scheduled maintenance program for the website, which takes place regularly. We can understand that it can be frustrating at a time and we are extremely sorry for the same. If you face any such issues, you can email us at sales@coversandall.co.uk with the browser details, which operating system you are using and a screenshot of the error. Our concern team will check and revert you back with the resolution. As your feedback is important to us we have passed the same to the concerned team to make the customer experience better. We are glad to know that you like the customization option we offer. Rest assured, we are sure the products will serve their desired purpose. We appreciate your time and business.