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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Really good service. Little frustrating that there was some conifsion over multiple rders, one of which i am still awaiting delivery of, delivery is not due for another 2 days though.
Two other orders arrivedbefore the delivery date.
Excellent quality product, very happy
Great company and service. Had 2 other covers and the more pricy TUFF is well worth the extra money.
Easy step by step ordering, was worried about my measurements but all fit perfectly covers feel thick and waterproof, very pleased
I was very surprised the item was shipped from Indonesia having ordered from a co.uk website! Delivery was 2 days later than Fedex said but within the time frame given by you & we are pleased with the product.
Easy to order custom covers for our outdoor dining table and chairs from ikea and also a custom built pizza table. Superb quality, lovely and thick and they fit perfectly!
Ordered another custom cover and once again the service and product were fantastic. Highly recommended.
I placed my order quite late and I had put (several!) measurements wrong, the team at Covers&All reviewed the pictures I had uploaded, spotted the issues and suggested the correct measurements. Honestly a very good service, I'd have ended up with the wrong covers otherwise! The material and make is also great and looks durable - overall very happy/
Plastic curtain product looked amazing on the website but arrived so tightly folded in its packaging it was ruined and when it was hung it looked awful... emailed twice to complain and ask for a refund and was not even replied to.
Product received promptly. Dimensions as given. A good sturdy cover for patio chairs.
The website is Intuitive and easy to use, but the standout thing here is the quality! The cover is the perfect size to fit my table and benches comfortably. The material, finish and handles are a high standard. It really makes this cover feel premium.
Received cushion covers in good time and very pleased with the quality
Excellent service from start to finish very impressed
Ordered cushion covers and a test outdoor curtain and was really pleased so ordered 13 more curtains. They arrived and are excellent
Great product for the price will be ordering more for our garden
Fitted perfectly and are excellent quality. More than happy with purchase.
Great cover very well made and fully waterproof great price good communication well wrapped for postage bought to replace old one off my small work trailer after refuburbing it looks brand new again now will definitely ordering one for my big trailer
Excellent service, great product which fitted perfectly.
Hi Carol, We at Covers&All always work forward to offer products at an affordable price without compromising the quality of the material. We've understood cover requirements deeply with our years of experience in the industry and selling covers worldwide. Understand the customer's requirement and tried our best to make a cover for almost everything. We are glad to know that you liked the product. However we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at feedback@coversandall.com which helps us to improve the ratings and make the customer experience better. We appreciate your valuable time in sharing feedback. Thank you
I was somewhat anxious about ordering but had nothing to fear. My speaker outdoor covers and my ikea-never-in-stock-made-thenm-here covers are excellent - better than the IKEA covers that were available.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hello, Mannie. We are sorry to hear that you are dissatisfied with the product as it was delivered to you. The creases on the product are most likely caused by the product's tight packaging or the nature of the material. Depending on the size of the order or the box/packaging, these curtains are either folded or rolled and packaged.
We contacted you via the email address linked with your order and provided you with the best solution possible. We'd be thankful if you could respond with your acceptance so that we may proceed.