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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Easy to order. As described. Fitting is brilliant, quality material. Delivered as expected. Would recommend.
I've been looking to replace my outdoor cube table set covers but was unable to find any ready made ones. I submitted measurements through the website and ordered 12 covers which I received in just over a week. The material is high quality and water resistant and the covers fit and are well made. I got 20% off so 12 covers cost less than £90 with free delivery. Overall amazing service.
If there had been an opportunity to receive a sample of fabric this would have helped understand the different fabric types and colours but I took a chance and was pleased I did.
I am delighted with this garden bench cushion cover. It was made to measure quickly at a reasonable price.
I cannot recommend this service enough. My first order was for cushion covers which arrived promptly. I then decided to order a custom made cover for the garden furniture. I was contacted twice to confirm measurements so when they arrived they are a perfect fit. Made to a high standard and reasonably priced considerably the amount of work involved.
Really pleased with these. Well made and fit perfectly. Thank you.
We have had a large day bed in the garden and the cushion covers have always been a bug rubbish (especially considering the price of the item!) The zips were useless, they didn't wash well and over all made a nice item look a bit cheap. I ordered a new cushion cover with Cover and All and was so impressed! Material was brilliant, sturdy zips and looks great. Most importantly it fits perfectly. Brilliant product would have no hesitation in ordering again
I've ordered a fee things from them now and the products are very cleverly designed and excellent quality. My only criticism is that the measuring and ordering instructions are sometimes difficult to decipher and can be confusing?
The only minor drawback was the time of delivery amd colour of the final cover. Product very much worth the wait in terms of quality, but it was more blue than black.
Easy to use website, instructions easy to follow and covers well made
Fantastic service, very precise, quality better than expected
Advisor couldn't have been more helpful on the phone, even when I requested changes to original order. Good range of options and quality of product surpassed expectations. Highly recommend.
Website clear and help is offered at every move. Just payment was a bit slow.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Angela, Thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. However we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at feedback@coversandall.com which helps us to improve the ratings and make the customer experience better. We look forward to delighting you again with your next order!