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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,515
value
72
shipping
73
quality
13,203
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14,599 reviews

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GB
1 review
0 helpful votes
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Looks great
April 2, 2022

Easy to order. As described. Fitting is brilliant, quality material. Delivered as expected. Would recommend.

Date of experience: April 2, 2022
GB
1 review
0 helpful votes
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Satisfied
April 2, 2022

Delivered as said and a well made cover, very satisfied

Date of experience: April 2, 2022
GB
1 review
0 helpful votes
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Excellent service and product
May 2, 2022

I've been looking to replace my outdoor cube table set covers but was unable to find any ready made ones. I submitted measurements through the website and ordered 12 covers which I received in just over a week. The material is high quality and water resistant and the covers fit and are well made. I got 20% off so 12 covers cost less than £90 with free delivery. Overall amazing service.

If there had been an opportunity to receive a sample of fabric this would have helped understand the different fabric types and colours but I took a chance and was pleased I did.

Date of experience: April 2, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hi Angela, Thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. However we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at feedback@coversandall.com which helps us to improve the ratings and make the customer experience better. We look forward to delighting you again with your next order!

GB
1 review
0 helpful votes
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Very Good
April 2, 2022

Very good quality and arrived when expected.
Would use them again

Date of experience: April 2, 2022
GB
1 review
0 helpful votes
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Quick efficient Easy to order
April 2, 2022

Good quality
Easy to order
Very happy with purchase

Date of experience: April 2, 2022
GB
1 review
0 helpful votes
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Garden bench cushion cover
April 1, 2022

I am delighted with this garden bench cushion cover. It was made to measure quickly at a reasonable price.

Date of experience: April 1, 2022
GB
1 review
0 helpful votes
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Great giods
April 1, 2022

Simple to order and delivered on time. The items were well made

Date of experience: April 1, 2022
GB
1 review
0 helpful votes
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Garden Furniture Cover
April 1, 2022

I cannot recommend this service enough. My first order was for cushion covers which arrived promptly. I then decided to order a custom made cover for the garden furniture. I was contacted twice to confirm measurements so when they arrived they are a perfect fit. Made to a high standard and reasonably priced considerably the amount of work involved.

Date of experience: April 1, 2022
GB
1 review
0 helpful votes
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Garden chair cushion covers
April 1, 2022

Really pleased with these. Well made and fit perfectly. Thank you.

Date of experience: April 1, 2022
GB
1 review
0 helpful votes
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Custom cover
April 2, 2022

We have had a large day bed in the garden and the cushion covers have always been a bug rubbish (especially considering the price of the item!) The zips were useless, they didn't wash well and over all made a nice item look a bit cheap. I ordered a new cushion cover with Cover and All and was so impressed! Material was brilliant, sturdy zips and looks great. Most importantly it fits perfectly. Brilliant product would have no hesitation in ordering again

Date of experience: April 1, 2022
GB
1 review
0 helpful votes
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Window seat
April 1, 2022

A great experience, very quick turnaround and a quality final product

Date of experience: April 1, 2022
GB
1 review
0 helpful votes
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Great products!
April 1, 2022

I've ordered a fee things from them now and the products are very cleverly designed and excellent quality. My only criticism is that the measuring and ordering instructions are sometimes difficult to decipher and can be confusing?

Date of experience: April 1, 2022
GB
1 review
0 helpful votes
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Great Quality Product
April 1, 2022

Very helpful person at your call centre when I had questions :)

Date of experience: April 1, 2022
GB
1 review
0 helpful votes
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Van Bed
March 31, 2022

The only minor drawback was the time of delivery amd colour of the final cover. Product very much worth the wait in terms of quality, but it was more blue than black.

Date of experience: March 31, 2022
GB
1 review
0 helpful votes
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Quality cushion covers
March 31, 2022

Easy to use website, instructions easy to follow and covers well made

Date of experience: March 31, 2022
GB
1 review
0 helpful votes
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Excellent from start to finish
March 31, 2022

Fantastic service, very precise, quality better than expected

Date of experience: March 31, 2022
GB
1 review
0 helpful votes
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Advisor couldn't have been more helpful on the phone, even when I requested changes to original order. Good range of options and quality of product surpassed expectations. Highly recommend.

Date of experience: March 31, 2022
GB
1 review
0 helpful votes
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Great covers
March 31, 2022

Brilliant good quality covers. Found delivery a bit slow.

Date of experience: March 31, 2022
GB
1 review
0 helpful votes
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Fitted cover
March 31, 2022

The cover was exactly what I wanted, and very well made

Date of experience: March 31, 2022
GB
1 review
0 helpful votes
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Smart covers
March 31, 2022

Website clear and help is offered at every move. Just payment was a bit slow.

Date of experience: March 31, 2022