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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Easy to use website & great choice but would have liked a darker blue for my cover
Very good.in fact excellent.
I thoroughly recommend the products and service
Very well made, some of the ties were not in the place that I expected but it is ok, will recommend to other people
Both the ordering process and follow-up order were handled really efficiently. The products supplied were very good quality and fit and finish excellent. I would definitely recommend this company I will be ordering from them again in the future
We had to buy to our own measurements and we were sent the drawings to approve before the items were made. The co ers are perfect and we opted for waterproof fabric so we can leave the cushions on. I forgot to add the tie down straps but this was quickly rectified using the on line chat
They ask for a picture of the bbq which needs the cover. They called me to check if an adjustment was needed for a pipe that looked as if it protruded.
Fits perfectly and won't come off in strong wind. Very pleased with quality too.
Trouble free experience from ordering to receiving goods. Cover appears to be high quality and fits well.
Having to wait a couple of weeks in this world of Amazon next day deliveries feels a bit archaic, but the quality of the material and the stitching is good, no problems at all with the product or the customer service. It would be interesting to know how much more it would cost if manufactured in the UK instead of China
Great product look lovely thanks so much has transformed our garden furniture
Website made it quick and easy to order exactly what I needed custom made to fit. I had a question regarding the placement of the zips so I added this comment to my order and was delighted when they arrived and were perfect. I am so happy with this product. I've already recommended to friends. Don't hesitate to use Cover and All... The quality and finish is outstanding
Coverall asked specific questions relating to the cover design. Walked me through the process. Cover looks good and fits perfectly. Very satisfied with product.
Great quality product, fitting perfectly on our patio heater, and arrived quickly
My covers arrived ahead of schedule and are of a very good quality.
I would definitely recommend them to friends.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date