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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Very helpful service and quick delivery of custom cover.
Would certainly recommend
I bought the cover for a garden dinning set which we hadn't yet received. When the set did arrive I realised that the dims I gave the design team were wrong but they changed the design promptly and without fuss and because it was a touch smaller than needed they processed an immediate refund.
When I did approve the design it was produced extremely quickly and delivered within a few days.
I would really recommend these guys for your outdoor cover needs.
Extremely easy, fast efficient service and a great quality product.
Fast, affordable and the covers look great quality. Can't wait to try them out next week!
Easy to use website for a bespoke cover. Good quality and as specified.
Great quality cover and arrived in good time. Customer service responsive
Mega easy to use website. Using my cover to cover an old potting shed roof as a temporary measure. Works an absolute treat
Previously ordered an outdoor sofa cover which was/is excellent. Recently revived my second purchase of an outdoor table cover which is also excellent including some personalisation. Thank you.
Very happy with our order. It fits the crate perfectly and gives our dog a sense of security.
Excellent service from start to finish dealing with this company
Arrived reasonably quick and seem Like a good product.
Whilst knowing that I wouldn't get super fast delivery, the communication and suggested design, plus quality of the cover more than made up from that. Would highly recommend.
Extremely easy website to use, very efficient and amazing products.
Hi product seems really good but I was expecting the full seat cushion and not just the cover this is now going to cost a further £50 +
Ordered a table cover with writing on it got emailed back to confirm any alterations excellent customer relations and when it arrived it was perfect
The cover arrived. Perfect fit and really good quality - I went for the severe weather option. The only let down was I ordered the little ties at the bottom to go round the legs of the storage box and they were unfortunately not included.
Excellent customer service from start to finish - quality if the cover is phenomenal and we are very pleased with our purchase
Speedy delivery but I really needed it for an inside bench cover and because it's a weather protection one it's very stiff and quite uncomfortable so unfortunately won't be using it.
I was very pleased with the quality of the heater cover I ordered. From order to delivery it was just over one week so excellent service as well.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date