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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Really pleased with the cushion covers. They are great quality and very well made.
I was nervous about purchasing a bespoke cover for my 2-seater rattan sofa, but I couldn't be happier. The cover is sturdy, stylish, and fitted perfectly. Price was good and delivery. I'd purchase again in a flash.
The site was easy to use and add measurements too the quality of covers are great, feel so much more robust than the original covers o had on my patio set. Im just hoping that they live up to my expectations
Good clear swatch booklet... was so hoping it would arrive sooner than it did, but very clearly set out
Excellent to manoeuvre as I'm not technically minded. After a delay in receiving the covers they arrived today, I must say very impressed with the quality. Thank you.
Easy to order. Slight delay in delivery but was kept informed of the problems with the couriers.
Quick and painless to order. Will prove very useful in selecting a fabric for the custom cushion covers I plan on ordering.
Covers came within 10 days, I could track my package through the whole delivery process
The covers are excellent quality, colour is exactly the same as on the website and are exact size which was ordered
I would definitely use again, thank you Covers & All
Great. Easy to order your own size and fast delivery for a very reasonable cost
Great website. Easy to use. Products were amazing. Would definitely recommend.
Ordered 2 long rectangular outdoor cushion covers and was very impressed with my purchase. They fit well and are very good quality. All round excellent product and service.
Great website - easy to order and now just await the item to be delivered…
Yes website was quite easy, trying to contact by phone much harder
Thoroughly profession website. It took a short while to work out the products I needed plus the sizes.
After the initial measurements were given other dimensions were requested along with photo's which gave me confidence care was being taken to get the sizing correct. The cover was made and delivered in really good time, it appears to be good quality and well made. I've not been able to fit to the boat yet as she's away having work done.
Simple and easy to follow instructions makes ordering your custom made covers a breeze. This is the second order I have placed and even my query about size was handled efficiently over the phone. I love the quality of the product which gives perfect protection to my outdoor furniture and looks stylish even in the winter months.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date